Vol. 2018, No. 8
Are you being too brief in your communication?
In the workplace—brevity good; clarity better
You’ve likely been on the receiving end of someone who communicates with “extreme” brevity. Maybe they send an email with just an attachment and no context. Maybe they text a 2-word reply to a question that warrants a more nuanced answer. Maybe they give cryptic answers to their direct reports during meetings.
I recently caught a rerun of an episode from the US version of the sitcom The Office. It’s the one that starts with Kevin talking in a caveman-sounding, rudimentary language that he’s using to “save time.” Needless to say, it doesn’t go well or last very long. Read more
Until Next week,