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Vol. 2017,  No. 44


The non-verbals of email: Including a relevant subject line

Email is definitely a verbal medium. After all, we get most of the information in an email from the words the writer uses. Still, you can communicate quite a bit of information in an email with things other than your words; the question is whether or not you’re aware of what you’re communicating. What non-verbals are people picking up on when they get your email—specifically when they see your subject line? Read more

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