December 2016 E-Newsletter
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MS811 December News & Events 

Christmas or Christmas Day is an annual festival commemorating the birth of Jesus Christ. In observance of the holiday, MS811 will be closed Dec. 26, 2016. We will resume normal business hours on Tuesday, Dec. 27. Should you have an emergency request during this period, please dial 811 & TN811 will be glad to process your request. Happy holidays!!!

MS Damage Prevention Council Meetings

 There are no scheduled DPC meeting for December. Have a safe & happy holiday.

 **For more information please contact your area DPC coordinator by clicking on**
  ** For information on upcoming Pipeline Safety meetings please click on the following link:    **
 For emergency request please contact the Call Center by dialing 811 or (800) 227-6477.

MS811 would like to present to you a forward looking free resource Planet Underground TV (PUTV). You can click here to view the short story clips & full-length episode they have available online. Just another way we work together striving to protect underground utilities & enhance communication of all involved.

New Features to Web Portal! 

Update Tickets

Users will soon have the ability to Update tickets through the Portal and Mobile App. This feature will be replacing the E-Update application.

If you are a registered E-Update user, you will be sent a notification when the Portal Update feature is released. 

Ticket Status Icons 

The following icons will soon be added to the Find Tickets feature of the Portal, to indicate the status of a ticket.

 Waiting Period - The ticket is still in the 2 working day waiting period.

 Update Now - It is time to Update the ticket.

 Expires Soon - The ticket will be expiring soon.

 Expired - The ticket has expired. 

My Tickets & My Company Ticket Filtering 

The ability to filter the Find Tickets feature of the Portal, by the tickets you or someone within your company entered through the Enter Tickets feature of the Portal will soon be added.

Users with Advance permissions will be able to utilize this feature. You will be sent a notification when this feature is available. 


 Damage Information Reporting Tool (DIRT)

Attention All Members Submitting DIRT report:
CGA's Damage Information Reporting Tool (DIRT) supports all stakeholders by collecting and analyzing underground damage and near miss events. With your submissions, the DIRT report works to consistently depict as accurate a picture of the status of damage prevention as possible. This helps the industry in directing education, measure and trend efforts, develop best practices, and guide legislation for damage prevention.

Any CGA stakeholder may submit events to DIRT. Methods include a single event field form, automated spreadsheet, database or XML data upload. Please visit to get started and find information, tutorials and a registration link.

For more information on the DIRT program, please contact any Damage Prevention Coordinator or Fred Johnson by phone at (601) 362-4322 or email To sign up for the DIRT program, please contact Fred Johnson by phone at (601) 362-4322 or email



Copyright © 2016 MS811, Inc. , All rights reserved.

Our mailing address is:
MS811, Inc.
5258 Cedar Park Dr Ste. H
Jackson, MS 39206

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