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Feedback to Grow Personally & Accelerate Innovation.
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Welcome to F-Stop

Faulkner Strategic Consulting's monthly eNewsletter

This month's topic is Feedback. In the Innovation space, you might think "feedback" refers to customer feedback, which is incredibly important, but not exactly the focus here. Instead, it's feedback about you--your work, your performance, and your interactions with others. As an entrepreneur, an intrapreneur or just someone who wants to get better at their craft, feedback from others is critically important.
Here's a personal story. 

It was my first performance review in my first professional job and I was nervous. My manager—who is still a valued friend and mentor—sat down with me in a tiny conference room and reviewed the 360 degree feedback I had received from my colleagues. Most of the feedback, in fact almost all of it, was positive, even the so-called “opportunity areas.” But there was one review that was not so positive. I knew who had submitted it and exactly why he had made those comments, and felt it was massively unfair. I tried to explain to my boss what had really happened and why the feedback was unreasonable, but she stopped me by saying, “Feedback is a gift. Receive it as such and then you can decide what you want to do with it.”

My manager/mentor gave me many wise words of advice over the years, but that was the first that really stuck with me. I found it to be an incredibly empowering thought—people may give you all kinds of “feedback,” but it’s up to you how, or even if, to act upon it. Feedback takes time, thought, and often comes from a place of genuine helpfulness so it should never be completely ignored. But not every person giving feedback has the right motivations, the appropriate expertise, or even the personality/style to give useful feedback.  Knowing that, you can listen to all feedback cordially, thank the giver, and avoid being defensive.

Finish reading the full article here.
A few more resources around feedback:
Thanks for reading this month's issue of F-Stop. Feedback is of course welcome and as always, please feel free to forward to friends and colleagues! 

Sarah Faulkner

Principal, Faulkner Strategic Consulting
 

Faulkner Strategic Consulting guides companies with unique, meaningful and compelling insights that give direction to future innovation and help brands reach their full potential.

Why F-Stop? In photography, F-Stop is a measure of lens speed which controls the brightness, or illuminance, of the scene. These concepts are central to innovation as well. The goal of F-Stop is to provide resources, information, and inspiration to illuminate and accelerate innovation.

For access to past issues of F-Stop or other publications, including the previous two in this series, please visit Faulkner Strategic Consulting's website.

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