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Kia ora, Talofa, Mālō e lelei and warm Pacific greetings <<First Name>>, 

One of the Health and Disability review’s recommendations in relation to primary care is the introduction of localities – geographically defined areas with populations of 20,000‒100,000, which would be served by a network of community-based health services.

While I have already stated my concerns about some of the report’s recommendations, the PHO agrees there is a need for health providers and other community-based services to work together to achieve better health outcomes for their communities.

Rather than wait years for changes to be implemented, I am keen to start trialling this locality concept in Auckland now. We have already seen headway being made with this approach in Kapiti, with the announcement of the new Kapiti Community Health Network led by Tū Ora Compass CEO Martin Hefford. There is no reason why something similar couldn’t be achieved in the Auckland region, but made broader to include social services such as WINZ, Youth Aid and Ōranga Tamariki. 

As a PHO focused on addressing the social determinants of health, Total Healthcare is well-positioned to front foot the implementation of one or two localities in Auckland. I go into more detail about what this might look like in my latest blog: Total Healthcare ready to test the locality waters.

Also in this newsletter, we have a video we created about COVID-19 vaccine safety for Samoan audiences, a welcome acknowledgement of the PHO's effort for the Māori and Pasifika communities from Government ministers, and a top honour for our Executive Trustee, Ranjna Patel. 

Mark Vella
Chief Executive Officer
Total Healthcare Charitable Trust

Government praises PHO’s commitment to Māori and Pasifika health

Total Healthcare CEO, chair, GM and board representatives

The Minister for Pacific Peoples and Associate Minister of Health (Māori Health) are praising Total Healthcare PHO’s commitment to improving Māori and Pasifika health.

Writing separately in response to Total Healthcare’s 2020 Annual Report, the two ministers acknowledge the PHO’s valuable contribution to providing more equitable, accessible healthcare for Auckland’s Māori and Pasifika communities.

In particular, they recognise the unique programmes and services the PHO funds to address the social determinants of health, which include groundbreaking social and mental health services such as Wellbeing Support, Māna 4 Mums and Gandhi Nivas.

Hon Aupito William Sio, Minister for Pacific Peoples, says the PHO has been at the forefront of integrating mental health and addiction services into primary healthcare. He says Total Healthcare has “consistently moved quickly to provide innovative healthcare systems when needed”.

Read more


COVID-19 vaccine video Samoan subtitles

In early March, the Ministry of Health and Ministry for Pacific Peoples held a series of Zoom fono to provide information for Pacific communities about vaccinations for COVID-19, measles, mumps and rubella (MMR) and influenza.

One key piece of feedback that emerged is that there has been insufficient communication between the government and Pacific communities about the COVID-19 vaccination, and that mixed messages and misinformation about vaccine safety are still prevalent within Pasifika communities. 

In response, Total Healthcare filmed a short Q&A between Total Healthcare’s Lorenzo Kaisara and Tāmaki Health’s director of clinical, quality and CME, Dr Richard Hulme. The video touches on vaccine safety, side effects, who can get the vaccine and when. Samoan subtitles have been added to the first version, with more Pacific languages to follow. 

View the video below, and please share with your networks. 

 Lorenzo Kaisara and Dr Richard Hulme talk about what New Zealanders can expect from the COVID-19 vaccine (English with Samoan subtitles).

Ranjna Patel: Trade Me Innovator of the Year

Ranjna Patel has been named Trade Me New Zealand Innovator of the Year Te Pou Whakairo o te Tau at the New Zealander of The Year Awards 2021.

The first woman to have won the award, Ranjna is the cofounder and a director of Tāmaki Health, executive trustee of Total Healthcare PHO and founder of the family harm prevention programme Gandhi Nivas.

She was also one of three finalists in the New Zealander of the Year category, alongside Muslim community leader Farid Ahmed and microbiologist Siouxsie Wiles (winner).

In both categories Ranjna was recognised for her work with Gandhi Nivas, a groundbreaking intervention programme that works with perpetrators of family harm. 

Accepting the award for Innovator of the Year on Wednesday night, Ranjna said, “This is very very special… I’m blown away.”

She said she was surprised to win the category because the Gandhi Nivas programme was less about innovation, and more “just common sense.”  

Read more

Meet the New Zealander of the Year Awards 2021 finalists 

Get social with us 

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If you're not already subscribed, sign up to our community newsletter, Communitycations. Compiled by our community liaison officer Lorenzo Kaisara and delivered to your inbox weekly, it contains the latest community events, health updates, resources and career opportunities around South Auckland and beyond. 

View the latest issue of Communitycations here and scroll to the bottom to subscribe. 

Working together to improve health outcomes

Total Healthcare contracts Tāmaki Health as its management support organisation to provide medical and management services required in the PHO/DHB contracts across Auckland. Tāmaki Health providers include Local Doctors and White Cross networks.

We are a substantial, responsive, innovative provider of Pasifika primary healthcare.

Total Healthcare is the largest primary healthcare provider to Pasifika patients in the Counties Manukau DHB area. Our network health provider teams are made up of a diverse range of ethnicities representative of our patient populations. Our PHO board is chaired by Willie Ropata and over 50% of our board members are Pasifika. Our provider's director of clinical quality is Dr Richard Hulme of Samoan descent and our community liaison manager is Lorenzo Kaisara, also Samoan.
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