Dear colleagues,

This is a friendly reminder that the November 18th deadline for submitting abstracts (450 words) for presentation at the 26th Annual Frontiers in Service Conference to be held here at the Gabelli School of Business is fast approaching. This prestigious conference is co-chaired by Lerzan Aksoy and Timothy Keiningham and will run from June 22 through 25, 2017, on our Lincoln Center campus, at the heart of Manhattan.

Frontiers in Service is the world’s leading annual conference on service research.
It is sponsored by INFORMS, the American Marketing Association, and the University of Maryland’s Center for Excellence in Service.

Plenary speakers include leading business executives such as Sharon Price John (CEO, Build-A-Bear Workshop), Adam Goldstein (President and COO, Royal Caribbean Cruises, Ltd.) and Dan Hesse (CEO 2007-2014, Sprint Corporation), and researchers such as James Heskett (Harvard), Roland Rust (University of Maryland) and V. Kumar (Georgia State University).
In addition to the plenary and concurrent presentations, the conference also has an exciting social program including an awards dinner in Times Square at the world famous New York Marriott Marquis and a networking dinner cruise with views of the Statue of Liberty, Ellis Island, and the NYC skyline.  
and a networking dinner cruise with views of the Statue of Liberty, Ellis Island, and the New York City skyline.  
For more information about the social program, visit:

I would encourage you to submit an abstract for presentation.
Submissions must be received by November 18, 2016.

Please use the link below to submit your abstract or poster (maximum 450 words):

The format is the same for abstract and poster.  No special format requirements. 
Author information should not be in the abstract. they will be asked for all author information during the submission process.
-For more information about the conference, visit:
-To view the 2017 Frontiers in Service conference introduction video, visit:
-If you have any questions please do not hesitate to contact me at
I look forward to seeing you all!
Best regards,

Sertan Kabadayi, PhD
Director of Conference Program and Events, Frontiers in Service Conference 2017
Associate Professor of Marketing and Marketing Area Chair,
Gabelli School of Business, Fordham University
Copyright © Fordham University 2016, All rights reserved.

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