Latest News from Kent County Council Public Protection.
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07 MAY 2019
Want to report a doorstep criminal

Doorstep criminals targeting Kent residents with 
"cross over" driveway work.

We have had reports of cold callers in the Dartford area, offering to carry out ‘cross over’ drive way works.
How it works:
  • The resident is cold called and offered a ‘deal’ to lower the kerb in front of their house. 
  • High-pressure sales tactics are used but the installation and adjustments are unlawful. 
The right way to have a kerb dropped
  • ALWAYS refuse on the spot repairs.
  • Don't allow anyone to pressure you into having work done. If you ask them to leave and they don't, contact the police on 999.
  • Legitimate traders would never ask you to go to the bank or cash point.
  • Use reputable traders who are members of the KCC Trading Standards approved trader scheme, run in partnership with Checkatrade
  • Ask for quotes in writing and check that the tradesperson is from the company they say they are from
Warn vulnerable family members, friends and neighbours living in the area. 

If you feel afraid or threatened by a doorstep caller, phone 999
Please report any suspicious doorstep callers to us. 
Report it
Help keep your community safe. Report doorstep criminals as soon as you see them or tell your local Community Warden or Police Officer.

Even if you're not sure if they are a criminal tell us anyway, we want to know.
You can view our Privacy Notice at any time. It explains what personal data we hold about you, how we collect the data and how we may use and share information about you. We are required to give this information under the data protection law.
For advice and to report issues to KCC Trading Standards contact
Citizens Advice consumer service on 03454 04 05 06
Monday to Friday from 9am to 5pm.
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