Quality evaluation at the centre
This month the centre will undergo an independent quality evaluation from the Disability Services Commission. This evaluation will assess how well CTRC are supporting you to meet your needs and achieving positive outcomes.
As our customer, you are the most important part of this quality evaluation and we invite you to get involved.
How can you be involved:
There are two ways you can be involved in the evaluation process:
- If you want to be part of the evaluation process and you are willing to be contacted by the independent evaluator and give your feedback, then you do not need to do anything. As part of the evaluation process we will provide the evaluation team with your name and contact details. The evaluation team may get in touch with you to get your views on how our services are meeting your needs.
- If you wish to speak directly with the evaluator, please contact Natalie Georgeff on firstname.lastname@example.org or 0417 412 867.
All information you provide to the evaluator is confidential.
The evaluation of our services starts in April 2016. In order to assist the evaluator to gather information, we have organised a meeting on 30 April 2016 at the stables at 12 noon for all participants, families, staff and external stakeholders.
At this meeting, the evaluator will explain the evaluation process and how you can have your say. Please feel free to bring your family, carer, advocate or anyone else in your life whom you would like to be involved and give feedback.
If you would like to come to the meeting, please confirm with Jacqui Moon, on 0417 124 352 or by email email@example.com by 28th April 2016.
The information gained in this evaluation will be very important in shaping the future of the centre and we would be very grateful for you to participate!