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FEDEMAC Newsletter - October 2017
The FEDEMAC Newsletter is one of our tools to channel information directly to the companies belonging to FEDEMAC and everyone who is interested in the association’s activities.
President's Comments

Dear FEDEMAC Members,
On the 13th of September 2017, the President of the European Commission, Jean Claude Juncker gave his State of the Union speech in front of the whole European Parliament. Let me quote a sentence of his speech that has resonated with me:
“…the wind is back in Europe's sails. We now have a window of opportunity but it will not stay open forever.
Let us make the most of the momentum, catch the wind in our sails.”
The European Union and its institutions as well as FEDEMAC have gone through tough times during the past 12 months. We are sorry to confirm that FEDEMAC might not be able to represent itself as the powerful organisation it once was. Without the two big moving associations from Great Britain and France, we have lost power to defend the interests of the FEDEMAC Membership in Brussels.
But despite all of this, the remaining Members see the need to remain united and to actively work for the interests of our industry at the European level. Sometimes we may have different views within our Membership; however, we will not stop “fighting” for the approaches and goals all of us agree upon. And to do this we are united.
Europe has changed and the FEDEMAC Membership has changed during the last years as well. We do not always have a mutual opinion on certain topics like 3.5 tons vehicles, cabotage or posted workers. Our work must take this into account as well as adapting to the new challenges. Some very important mutual desires and interests remain like a one-stop-shop for VAT Payment, the fight against black labour and harmonized social legislation are on our agenda and others will follow. Therefore, it is of uttermost importance that our industry stays together and works together in Europe.
FEDEMAC has amended its working concept for the European advocacy on behalf of the Movers. Those of you who will attend our General Assem
bly in Brussels in November will get our first-hand information on our new approach. The storm might not be completely over. But we will use the wind remaining to catch it in our sails.

Sabine Hartmann
FEDEMAC's President

News from the European Union

BELGIUM - VAT Directive

According to the current VAT Directive, EU Member States must exempt certain supplies of goods and services, however this is only reserved for international air and sea transport, and does not cover road and rail operations. This existing VAT system in the European Union creates a high level of red tape (disproportionate bureaucratic burden and excessiv conformity to formal rules) for cross-border EU services, especially for many of Europe’s SMEs, among which one can count the members of FEDEMAC. These difficulties are observed by multiple moving companies, which have to register with different tax authorities in up to 27 different countries, facing language issues and excessive paperwork that hinders their competitiveness and puts hurdles on their day-to-day operations.

It is worth highlighting that on April of 2016, the European Commission adopted an Action Plan on VAT “Towards a single EU VAT area”. The Action Plan is composed of a series of measures aimed to tackle some of the existing VAT complications observed by companies and Member States. More precisely, it was designed to address the VAT gap and adapt the VAT system to the digital economy. It also provides clear orientations towards a robust single European VAT area in relation to the definitive VAT system for cross-border supplies and proposes options for a modernised policy on EU rules governing VAT rates, and more importantly for FEDEMAC, it also tries to address some of the issues being faced by SMEs through the soon-to-be-released VAT SME Package.

Contacts with the European Commission have indicated that the Commission is aware of the fact that SMEs bear proportionally higher VAT compliance costs than large businesses due to the complexity and fragmentation of the EU VAT system. This has taken the European Commission to prepare a comprehensive simplification package specifically prepared for SMEs with the objective of simplifying their day-to-day processes and creating an environment that enables their growth and that favours the development of cross-border operations through the VAT SME Package.

The European Commission cannot currently share more details on the specific content of the proposal, but it has indeed mentioned that the SME VAT legislative Package will have some resemblance to the already released VAT e-commerce legislative package. The latter already includes the so-called Mini-One-Stop-Shop, allowing telecoms, broadcasting and electronic services to arrange VAT payments in all EU Member States and thus avoid excessive bureaucratic procedures. Hypothetically, if the forthcoming SME VAT Package does indeed share similarities with the VAT e-commerce legislative package, one could theoretically consider that this One-Stop-Shop concept could also potentially be implemented in the new package, thus greatly benefiting European SMEs.

According to European Commission sources, the SME VAT Package is to be presented towards the end of 2017, but could indeed see some delays due to the amount of work that the proposal is entailing.



News from the National Associations


Belgium -  General Data Protection Regulation

The law on privacy and the consequences for the moving sector.
What does General Data Protection Regulation mean?
The General Data Protection Regulation (GDPR) contains a set of rules aimed at protecting the personal data of European citizens. By the 25th May 2018, all companies throughout the European Union will have to comply with the GDPR. Companies that fail to protect customers’ data adequately will risk fines of up to 2% of their annual turnover. In the event of serious infringement, this amount can rise to 4% with a maximum of 20 million euros.

What does GDPR mean in the removals sector?
Moving companies that collect personal data will have to comply with the new set of rules. Personal data means any information that identifies a person: name, address, telephone number, e-mail address, photo, passport copy etc. This data can only be obtained with the consent of the person concerned, and the company can only retain data that are crucial to it. Moreover, the legislation applies retroactively: not only the data collected from 2018, but all the existing data must also comply with the GDPR.

The main changes to the GDPR are based on four pillars
Transparency - A mover must explain to his client - in a comprehensible language - how he collects and processes this data, a retention limit is also imposed. Personal data must be protected against unauthorized access, loss or deletion. The mover must therefore put on paper who has access to what data.
Data transfer - Clients will be able to transfer their data, i.e. from one mover to another. Therefore, movers will need to establish overviews of where the data are stored and how they are protected.
Right to be forgotten - If the person concerned so requests and no valid counter-argument can be advanced, the movers must erase the personal data; by third parties as well.
Duty to inform when data leaks - Movers must provide information on data leak within 72 hours, unless it can be demonstrated that there is no risk to the customer's personal data records.

How do you start the work to implement GDPR?
Start with awareness - Ensure that all required personnel is informed of the new requirements.
Data storage - Compile inventory of the location of all data, hard/digital copy and of 3rd parties.
Privacy statement - Privacy statement must be up-to-date with information on the legal basis, retention length and location EU/non EU. Customers must also be aware of their right to recourse.
Rights of the person concerned - The client has some additional rights:
- View of personal data
- Correct or delete data
- Refuse direct marketing practices
- Refuse an automated (individual) decision and profiling
- transfer data to other suppliers / companies
View data faster - Application must be processed within 30 days, during which you must also inform the user about length of storage and correct any erroneous data if requested.
Ask for consent in an effective manner - Proof of consent is required, no pre-checked boxes.
International - If you collect personal data in several countries, you need to find out which authorities control the activities. A company with a head office in Belgium, for example, branches in the Netherlands, still depends on the Belgian Commission for Private Life.
Existing contracts - The GDPR also applies to the service provider your company uses. Cloud provider - these suppliers must respect the GDPR as well, and when you use them, you are responsible for checking whether they are compliant or not.

Written by: Katy Rijnders (Logistic Solutions) and Koen Vangoidsenhoven (BKV-BD)



 Working day: natural gas in mobility

On Friday, September 15, 2017, OCEM, member organization of  FEDEM, based in Madrid held an interesting meeting on the use of natural gas for mobility purposes.
First, the secretary ge
neral of GASNAM, Iberian association of natural gas for mobility, explained the different types of gas that can be applied to removal vehicles, depending on the type of vehicle and the distance driven.
The reason why the “natural gas in mobility” is becoming more important, is because Gas emissions compared with traditional energies are infinitely lower, both in NOx and particulate, (both harmful to health and the environment). Gas energy is the least polluting energy having the ECO / 0 emissions category, and being assured the free access to cities with environmental restrictions.
Spain is the leader in Europe of gas filling stations, offering gas on the main routes, guaranteeing refuelling for all possible routes, and guaranteeing gas supply for at least, the next 100 years. Gas energy compared to the diesel, supposes a reduction of surroundings 30% in the costs of fuel in vehicles.
Afterwards, we had a meeting with IVECO, the company that currently has a more advanced gas technology, being explained the entire fleet of vehicles with gas that can be used by the removal companies, explaining the different capacities of tare, payload, etc. At present, the entire range of IVECO diesel vehicles has a gas equivalent, so the fleet could be renewed without any impact on the operations.
Finally, we had a presentation of natural gas distribution, who offers the installation of gas filling stations, so that the gas traders can offer their service or even the removal companies can install a gas refuel point in their own companies.
It is important to inform our members that the technology for mobility with use of gas is advanced, and currently gas is in short and medium term, a real option to renew the fleet of vehicles in Spain, since the technology of electric vehicles is currently unavailable for vehicles with high tonnage. In future, the renewal of the fleet should be made depending on the uses of each company, between electric and gas energies.

Written by Beatriz Belinchón (FEDEM)

Niemi – Moving It All with Biogas

Finland's leading moving and logistics service company Niemi Services Ltd is renewing its fleet by replacing it with biogas-driven or other emission-free vehicles by 2040. “At the moment 15 of our 115 vehicles are gas-driven”, says director Juha Niemi, the second-eldest of the four Niemi brothers in the family business. “We are the first in Finland to offer our customers ecological and cleaner removals.”
The company Niemi has set its goal high. “Our goal is to reduce the company's fine particulate emissions to zero by 2040”, Juha Niemi tells. “We are planning to increase the number of gas-driven vehicles in the future as distribution networks of biogas are expanded."
"As a market leader, we want to act as a pioneer and a leader in the industry. We follow the key environmental impacts of our work so that the environmental impact we cause will remain as small as possible.”
  • Biogas-powered vehicles 13% of the fleet
  • Kilometres driven using biogas approx. 250,000 km /year
  • Biogas consumption approx. 58 000 kg /year
  • Fossil fuel consumption decreased by 55 000 l /year
  • Fine particulate emissions decreased by 13% /year

Niemi® Moving It All!
We are currently running over 24 000 removals and about 45 000 other service projects a year. In addition to corporate, private and international removals, we also specialize in a wide range of other logistics services, e.g. with events management, delivery and assembly logistics, and expertise expo services. We employ ca. 1100 well-trained service specialists. Our operational centres are located in Helsinki, Jyväskylä, Kuopio, Lahti, Oulu, Tampere and Turku, with our Event Services Unit having its base at Messukeskus in Helsinki.
Niemi Palvelut Oy – Niemi Services Ltd


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News from Commercial Partners

Roldo Rent keeps your material on track!

Roldo Rent specialises in the rental of professional and durable moving equipment. Roll-containers, plastic crates and dollies guarantee every business relocation runs smoothly.
Roldo Rent is active in the Benelux and DACH countries, with twenty depots from which we serve more than 1,000 customers each year. 
Our relocation equipment comes with a unique ID code in the form of an RFID Tag and barcode label. This equipment ID code is linked to an Asset Tracking/Pooling system called Roldo Control. We offer this system to our customers, enabling them to run a digital and fully sound project administration.

Using the hand-held scanner, the unique equipment ID code is allocated to projects or locations fast and simple. When the code is allocated to a different project or location, real-time balancing takes place. This method guarantees an up-to-date and sound project balance, so that it can be used for invoicing and the final account with the user.
This system makes it possible to reduce costs and expenditure, such as inventories, the amount of missing assets and rent charged on to customers. All in all, a simplification and improved control of the administrative process.

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Europe-wide toll payment: 
DKV BOX EUROPE made by Siemens
The future of European toll invoicing - on toll box - one invoice

The DKV BOX EUROPE is based on the latest generation Sitraffic Sensus Unit made by Siemens. It is equipped with hybrid tolling technology; i.e. it can record and calculate both DSRC and GNSS-based tolls (Dedicated Short Range Communications and Global Navigation Satellite System).

Many of the boxes on the market do not meet all of the technical requirements for Europe-wide toll payment, for example compatibility with the Italian toll system, and may therefore need to be replaced again,explained Gertjan Breij, Managing Director at DKV Euro Service Benelux. The DKV BOX EUROPE on the other hand meets the latest requirements of all EU member states and will be able to be used in the future throughout Europe.

Upon the introduction of the DKV BOX EUROPE in 2018, only one toll box will be needed for all journeys throughout Europe in the future. All toll transactions will be shown on a single, integrated DKV invoice. Belgium, Germany, France, Austria and Poland are planned to be covered from the market launch and shortly after the launch Italy, Portugal, Spain and Hungary should be covered as well.
Advantages of the DKV BOX EUROPE:
  • Cross-border toll box (OBU) with only one contract and a single, integrated invoice · Quick and easy toll registration via the DKV website
  • Automatic and wireless activation of countries on the OBU
  • Flexible interchanging of OBUs between vehicles
  • Latest OBU technology – not previously available on the market
  • Hybrid radio technology (GNSS/DSRC/Bluetooth), compatible with further European toll systems
  • Manual axle parameter setting on the OBU display
  • Direct use of toll box through "plug and play"
  • Extensive journey planning and analysis functions
News from FEDEMAC
FEDEMAC would also like to inform the Membership that Gabriela Dimitrova, our Head of European Affairs will no longer be part of the FEDEMAC family. We would like to thank her for the work she has done for the industry and wish her the best of luck in her new endeavours.
International Diary of the Moving Industry
Useful Links
International Road Transport Union
Mobility for Prosperity in Europe
European Union Road Federation
World Customs Organisation
European Transport Workers’ Federation

European Union
European Commission - Transport
European Commission – Taxation/ Customs
European  Parliament


European Voice

Whom FEDEMAC represents
FEDEMAC represents around 2,600 removals companies organised in national mover associations across 13 countries (Austria, Belgium, Bulgaria, Denmark, Germany, Great Britain, Italy, Luxembourg, Netherlands, Norway, Spain, Sweden, and Switzerland).
FEDEMAC has 16 direct affiliates in 10 different European countries (Croatia, Finland, Greece, Ireland, Latvia, Malta, Poland, Romania, Slovakia, and Slovenia).
FEDEMAC is supported by ten suppliers of the moving industry from various sectors.

Member Associations
Commercial Partners
Legal disclaimer

FEDEMAC and/or any of its agents cannot and will not accept any legal responsibility for the accuracy of the information and details given in this message which is obtained and given in good faith.