We're sorry and we hope we can still be friends!
This week's focus:

Breaking Bad News


Let's face it. Not everything is rainbows and unicorns all the time. Sh*t happens. Then you have to tell people about it because that is what you were taught to do when you were a kid. So here it goes...

We're sorry.

We're sorry for the image loading issues we've had since Monday. It sucked. But we've fixed the problem and toilet papered those responsible on your behalf. We can still be friends, right?

It got us thinking about other companies that break the bad news to their customers, so we went looking through our archives and found this amazing email from Social Print Studios and this depressing email from Google.

Hopefully, you don't have to write one of these. But if you do, our Notice category may help out:
 
 
 

Featured Articles:

Read news, interviews, and posts about all things email related!

Create Your Email Marketing Campaigns Within WordPress Envato

A Story of How Design Adds Value to a Simple Notification Email Proxyclick

9 Reasons Your Email Marketing Campaign Failed (and How to Fix It) Search Engine Journal

Designing For (and With) Color Blindness Aaron Tenbuuren

MeUndies Uses Jen to Increase Opens on their Marketing Emails Really Good Emails
Have a favorite email you want us to showcase?
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