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Windsor Update

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Photo of Mayor DilkensWelcome to the Windsor Update.
This e-newsletter is provided by the Corporation of the City of Windsor.  Our hope is to share a selection of stories that Windsorites either need to know, should know, or might just like to know about in our community.

In each issue, we’ll update you about events and schedules, meetings and announcements, and more. We’ll profile plans we’re working on and offer a variety of opportunities to share your own feedback.

The Windsor Update joins our website, our municipal Facebook page, our twitter account, and our YouTube Channel as some of the ways we’re engaging with you and communicating the great things happening in our city. We encourage you to create your own direct connection by signing up, “friending,” “following” and “liking” each of these opportunities for engagement.

The Windsor Update will be a monthly publication to start, but with room to grow.

Thanks for your interest in our community, and please feel free to let us know what you think of our newsletter!
Davies Sculpture on Riverfront Removed for Repairs
The abstract sculpture Composition with 5 Elements, created by Welsh-Canadian sculptor Hayden Davies has been temporarily removed from its location beneath the Ambassador Bridge.
Photo of Davies Sculpture
While the piece is removed for conservation work, a new larger concrete pad will be prepared for its return.  Welds and joints on the sculpture will be repaired, and the surface will be repainted before re-installation in late August.
To maintain an outdoor collection of the magnitude of the Windsor Sculpture Park, regular maintenance is necessary, as pollution, moisture (rain, snow, mist, humidity, etc.), ultraviolet rays, and a variety of other factors are constantly impacting the sculptures. Every sculpture has its own particular conservation and preservation needs, and the City of Windsor is dedicated to meeting those needs for the benefit of the sculptures themselves and the thousands of residents and visitors who view them throughout our museum without walls.
To learn more about recreation and culture at the City of Windsor, call 311 or visit
Image of Survey Sheet


​Activity Guide Survey: Help us ensure our efforts to reach you are hitting the mark.

Windsor 311 Celebrates 10 Years of Customer Service

Mayor Drew Dilkens joined customer service staff, both past and present to mark the 10th anniversary of 311 service today. 311 unveiled its services to the Windsor community in August of 2005, offering customers a single, easy-to remember way to request or inquire about municipal services. Windsor was the first municipality in Ontario and only the second in Canada to introduce 311.

“Since 2005, several other Ontario communities have followed our lead and introduced 311 into their communities as well,” said Mayor Dilkens. “We were at the cutting edge of customer service then, and we have remained there since.”

Photo of Mayor Dilkens at Podium
Photo of cupcakes with 311 logo
Photo of guests and 311 Staff wearing commemorative t-shirts
311 staff have worked with municipal departments to process over 380,000 service requests, and they have answered over 1,118,000 information inquiries, all while continuing to evolve and expand services to the community. Along the way, service improvements have included the introduction of TextNet services for individuals who are deaf, deafened and hard of hearing; Language Line Services, which enables City staff to serve customers in 200 languages; and most recently a pilot texting service, which has been used almost 600 times in its first nine months of operation.

See the highlights of our first 10 years in the infographic below, and see our video, 311 Tenth Anniversary Video (YouTube)
10 Years of 311 Pictograph

Baby Elephant Wash
On August 21, 2015, children of all ages and their families gathered to help the Sculpture Park Summer Student Maintenance Crew give Tembo a bath. Using gentle washing techniques, the sculpture in bronze by Derrick Stephan Hudson, which depicted a mother elephant and her babies was scrubbed and made ready for additional routine maintenance. As a thank-you for their enthusiasm and TLC, attendees were treated to a special same-day discount on admission to Adventure Bay Family Water Park presented by WFCU. What a blast!
Photo of group washing elephant sculpture
Photo of group washing baby elephant sculpture
Bath day for Windsor’s favourite elephant family! A large group of community volunteers gathered with sculpture park staff to learn about sculpture maintenance and to give Tembo a bath.
Open House #2

Mitchell Park Redevelopment
The City of Windsor invites you to attend an open house on Tuesday, September 29, 2015, to further discuss future improvements to Mitchell Park.
This Second public meeting will be to review a proposed concept plan for Mitchell
Park based on survey results and feedback received to date.   
What: Mitchell Park Open House
Where:   Caboto Club
Date:  Tuesday, September 29, 2015 (5-7 PM)

Ward 3 Councillor Rino Bortolin and City Staff will be on hand and there will be a short presentation from the Parks Department at 6:00pm. 
Mike Clement
Manager Parks and Development
City of Windsor
Phone:  519-253-2300 ext. 2736

“Ward Meetings Coming Soon”
Ward meetings will be held throughout the city beginning the week of September 21st.
Please watch for notice for a ward meeting near you in the weeks ahead.
Along with issues particular to your ward, City Council will also be looking for input on the 20 Year Strategic Vision.
Dates and locations will be coming soon.
Photo of a Stop Sign

Back to School Safety

The City of Windsor is asking drivers to pay extra attention as our young families prepare for the return to school.
Approximately 75 crossing guards will be working at key locations around the city to ensure elementary aged kids can find a safe way across the streets to their schools.
Watch for the crossing guards and their stop signs and please give the kids plenty of room to move.

New City Bus Schedule effective September 6, 2015

Transit Windsor’s priority has always been getting passengers to their destination quickly and safely. Now, that can happen on a year round schedule.
Photo of Windsor Community Museum Newsletters

Chimczuk Museum Coming Soon

The stories of Windsor’s past will continue to be shared in a new and exciting way. City Council has approved the rebranding of “Windsor’s Community Museum” to “Museum Windsor” and a new logo is being developed.
The decision comes just months before the opening of the Chimczuk Museum located at 401 Riverside Drive East. Renovations are also underway at the François Baby House on Pitt Street. The third facility under the Museum Windsor umbrella is the Duff-Baby Interpretive Centre on Mill Street.
Meanwhile, work continues on time and on budget at the site of the future Chimczuk Museum, and the first round of renovations at the François Baby House is complete with the final work to be finished before the end of the year. You can follow the progress by viewing the latest in our series of videos on the expansion on the City’s social media sites. 
Just a reminder, the Art Gallery of Windsor remains open to the public during the renovations. Visitors are asked to enter the building on the north side. For exhibits and hours of operation, please visit
To learn more about municipal services, call 311 or visit
Photo of Windsor Spitfire in a Save the Date
Swim with the Spits at Adventure Bay
Celebrate the start of a new season for Windsor’s hockey heroes and take a dip with the Spits at Adventure Bay Family Water Park presented by WFCU. On Sunday, September 13, members of your 2015-2016 Windsor Spitfires will be on hand at the water park to mingle with fans. This is a great opportunity to celebrate winter’s greatest game within the comfortable summery confines of our great downtown attraction.
Come say hello and let’s go Spits!
Spitfires will be at the park from 1:00 to 3:00 pm. Visit to learn more.
Upcoming City Council Meetings
Photo of 311 logo
Have you heard about our amazing 311 Service? 

Click here for more information!

Photo of this season's Activity Guide
The Activity Guide is out. To register for classes:
City of Windsor logo

The Corporation of the City of Windsor
350 City Hall Square, Windsor, Ontario, N9A 6S1

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