Happy Friday! I hope it was a good week for you. As expected, it has been a super busy start to the spring semester with many plans and projects moving forward at full speed. At this week’s Institute’s senior leadership retreat, we discussed the importance of focusing on three key priorities in 2023:
- Providing greater access to a Georgia Tech education for low-income students,
- Supporting and managing enrollment and research growth, and
- Creating culture change to support stronger administrative performance and shared compliance.
It is important for us to collectively recognize that we exist to administratively support the delivery of the teaching and research mission of the Institute. The A&F leadership team will be discussing how to more effectively lead and contribute to these priorities. With so many administrative process improvements already in flight, it will be critical for A&F to continue its leadership role in driving operational excellence in our core units as well as with all administrators and administrative units across campus. I would like to emphasize that while A&F is leading these efforts, it is the collaboration and partnerships with our administrative colleagues across campus that will drive the success of these efforts.
One celebratory example of process improvement that is making a real impact on campus is the work being done to support student hiring for the spring semester. As you know, much of the work for student hiring shifted to the Administrative Services Center
(ASC) in October. In addition to improving accuracy and process efficiency, the ASC team was also charged with providing greater transparency into the hiring process. The team is now able to tell where a transaction is in the hiring process and step in to proactively mitigate any issues. For spring semester, more than 4,000 graduate student hires have been successfully loaded into OneUSG and are part of the regular payroll schedule. In addition, the ASC team has proactively identified graduate hires who, due to timing issues, missed the regular payroll cycle and is working directly with University System of Georgia Shared Services Center to remedy the situation. All this to say that we expect far fewer student payroll issues compare to the pre-ASC implementation and, where issues are identified, the ASC is able to take the responsibility of correcting the matter – relieving the hiring units of this administrative burden while delivering a greater level of customer service. I know there are additional hiring improvements on the way in the ASC, and I look forward to celebrating those successes. My sincere gratitude to the ASC team and all of you who have contributed to this transformative effort!
In closing, I would like to remind you that we have space available for Lunch on Mike
on Thursday, Feb. 9, from noon to 1 p.m. It’s a great way to connect with one another and share ideas on how A&F can lead by example in all that we do to support the Institute’s academic and research mission. Please don’t hesitate to let me know how I can be helpful to you and your teams. Take care and thank you for all you do!
All my best,
Interim Executive Vice President for Administration and Finance
Interim Chief Business Officer