Volunteering Newsletter November 2022

Welcome to the latest edition of the Volunteering Newsletter to keep you up to date with volunteering news and opportunities across Norfolk. In this issue:

  • Celebrating Trustees' Week
  • Volunteer for the Community Response Service
  • Volunteer recruitment events to support Health and Social Care Services this Winter 
  • Volunteering for Norfolk Library Services 
  • Volunteer Passport - Dates for the New Year 
  • Roles on the Voluntary Norfolk Volunteering Portal: GetInVOLved Norfolk

Celebrating Trustees' Week

A message from Alan Hopley – CEO of Voluntary Norfolk:

“It may have slipped a lot of readers by, but earlier this month was Trustees’ Week. This is a time when the achievements of the almost 1 million trustees in the UK are celebrated. I would like to take this opportunity to express my sincere thanks to the trustees of the myriad of charities across Norfolk and beyond for their hard work. They’ve been instrumental in leading their organisations through what have been changing and at times challenging, times."

“We have all seen the importance of the voluntary, charity and social enterprise sector in the last few years. Charities have helped with everything from the vaccine rollout to supporting communities struggling with the cost-of-living crisis. It is important to recognise the achievements of the trustees, whose work underpins the activities of every charity. I know their efforts too often go under the radar. I therefore want to put on paper my thanks to them for making the charity sector in Norfolk and across the UK so vibrant and successful.”

Trustees’ Week is a national initiative that seeks to make time for the VCSE sector to come together to celebrate the achievements of nearly 1 million trustees across the UK.

The theme this year was making a difference in changing times. As the external environment continues to change, the sector faces new challenges. The positive impact trustees make is invaluable to a sector that is now as important as ever to benefit society. Thank you for the time, commitment and effort each and every trustee brings to their charities to help them thrive.

To find out more about becoming a trustee or to see what opportunities there are currently available, please go to Get InVOLved Norfolk.
Search for Trustee opportunities

Community Response Service

Voluntary Norfolk's Community Response Service (CRS) is working to help people when they are discharged from hospitals. As a CRS volunteer, you'll have the chance to help discharged patients with a number of really important activities to help them get back on their feet. Those activities include:
  • Ensuring the person is comfortable at home (turning the heating on, making sure they have appropriate food and drink, etc.).
  • Making welfare calls (either by telephone or in person) to check they've got everything they need.
  • Shopping (completing or picking up shopping).
  • Medication check-up. (Ensuring the patient has the medication they need, picking up medication from the pharmacy, checking the patient is taking their medication in-line with directions.)
  • Seeing to their pets (e.g. dog walking or changing litter trays)
  • Improving their confidence to get out and about and improving their mobility so they can access the community.
By taking part in the CRS service as a volunteer, you will not only help to keep people safe and comfortable in their own homes, but you will contribute to a reduction in hospital waiting times, freeing up beds and ambulances.
Find out more about the CRS Service

Local volunteer recruitment events to support health and social care services this winter!

Health and social care organisations witnessed an increased response from local people volunteering their time and skills to help others during the start of the pandemic. However, more efforts will be required to offer valuable support throughout this winter and beyond.

To find out more about volunteering, please drop-in to one of these sessions:

  • Thursday 17 November 10.30am – 12.30pm at King’s Lynn Town Hall, Saturday Market Place, King’s Lynn PE30 5DQ
  • Thursday 24 November, 10.30am – 12.30pm at Great Yarmouth Town Hall, Hall Plain, Great Yarmouth NR30 2QF

If you are unable to join us at one of the events and want to find out more volunteering opportunities across Norfolk and Suffolk, please visit: 

Volunteer Passport Forthcoming Dates

The next programme will start on Wednesday 4th January 2023 

The course runs every week for 6 weeks from 6pm – 8.30pm on Teams. 

Some of the reasons people have signed up to be part of the Norfolk Volunteer Passport:

  • Looking to gain more confidence before volunteering.
  • Already volunteering but would like some additional free training.
  • Would like to try volunteering in several different roles before committing to anything.
Some of our previous participants said:

‘It helped me to identify where I want to focus my skills and experience within a volunteering role, and where I feel I could be of most use to my local community. I have also gained the confidence to understand that I have a lot to offer in a volunteering role.’

‘Thank you for letting me participate in this course. It taught me structure, to value myself as an individual, and what I could bring to an organisation. A very positive and beneficial course and a great tutor!!’

The scheme includes 6 core training sessions currently delivered online. You will receive a certificate and an ID badge to show you are part of the scheme once completed.

You can find out more about the Volunteer Passport and the content of the training here.

If you are interested in taking part in the Volunteer Passport Programme, please contact us at and we will be in touch to discuss it with you further.

Find out more
Volunteer Story: Exploring Rare Books

Norfolk Heritage Centre has hosted a volunteer from UEA for a number of years, and since 2021 they have worked with Georgina, a third-year Literature student. Georgina is helping to catalogue a collection of rare books and also writes for the Centre’s blog and social media.

‘She is a huge asset to the Heritage Centre – her enthusiasm for Renaissance-era books really comes through in her blog posts and the knowledge she has gained through her degree course is invaluable in creating comprehensive catalogue records.’ says Rachel Ridealgh, the Community Librarian. ‘The work she has done has greatly increased accessibility to this area of the collection and introduced it to whole new audiences.’

Georgina really values her time with the Heritage Centre. As she says, ‘I’ve gained a wide range of practical skills – I was taught how to catalogue, and how to use archive software for this. It has been hugely satisfying cataloguing a previously uncatalogued section, as it means that these texts are now on the data base and can be accessed. Volunteering allows you to broaden your skills and to meet a fantastic group of people and I’ve had an absolutely wonderful time at the Norfolk Heritage Centre.’

No one can doubt that Georgina’s work is making a great impact. In May Georgina gave a “Heritage Hour” talk discussing her discovery of a fascinating medieval manuscript leaf within one of Norfolk Heritage Centre’s historic printed books. ‘Without Georgina’s time and dedication this manuscript leaf would have remained undiscovered,’ said Rachel Ridealgh.

Opportunities with Norfolk Libraries

Do you have a volunteer story?

If you would like to share your experiences of volunteering in Volunteering News, please do get in touch with us:

Roles on the Voluntary Norfolk Volunteering Portal

Below is a selection of new roles on the Volunteering Portal this month. If you would like to search all of the current roles on the Portal, please click here.

If you would like any help with searching for the right role for you, please contact us at

Search for volunteering opportunities
Norfolk Family Carers 

Norfolk Family Carers are a small independent charity operating in Norfolk. We provide support for young and unpaid family carers by provision of respite groups for young carers plus emotional support, practical advice and signposting for unpaid carers of all ages.
They are currently looking for volunteers to help out at their Young Carers Groups. By providing vital respite the young carers have a chance to have fun and be a child.
Find out more

Hub Volunteer - King's Lynn

The Hub Volunteer role is very important in assisting us with delivering the services and activities that support people living with sight loss in our County 
Find out more
Advisor - various locations

Join the amazing Norfolk Citizens Advice team of volunteers as a Face-to-Face Adviser to help their clients. You will make a real difference in your community and learn about a range of issues that affect our clients such as benefits, debt, employment and housing.  
Find out more
Contact us
If you would like any help with searching for the right voluntary role for you, please contact us at

For regular updates about volunteering and volunteering opportunities,
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Volunteering News is written by members of the Voluntary Norfolk Volunteering Team and is edited by Voluntary Norfolk volunteer, Melissa Joy.
Empowering Communities is a partnership project between Voluntary Norfolk, Community Action Norfolk & Norfolk Community Foundation.

Our mailing address is:
Voluntary Norfolk · St Clements House · 2-16 Colegate · Norwich, NR3 1BQ · United Kingdom

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