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President's Message

As we near the end of its second quarter, 2016 continues to produce turmoil and uncertainty in the Alberta real estate markets.  Changes in provincial and federal governments, home prices softening, commercial and residential vacancy rates in double digits, and complications with the dynamics of forest fires affecting the lives of friends and family, and potentially our economy as well has required that we as real estate professionals step up our game.  Fortunately, as members of REIC, we have a strong network of professional colleagues to call upon for support when needed.  In times of stress our ethics may be tested, our professionalism may be under some strain, but by remembering the hard work and dedication that our designations stand for we can maintain our integrity and not only persevere, but succeed.
My predecessor, Brenda Matthews, CPM®, has stepped down from the Board of Directors of the Calgary REIC Chapter due to increasing responsibilities at work, and we greatly appreciate the hard work Brenda has done for the Chapter over the past five years. Her contributions as Past President will be missed.

Bruce Simpson, CRF, will continue to bring consistency and tenure to the Board (some may say in perpetuity!), keeping tabs on Membership and heavily involved in Association Relations. We are pleased to announce that Nathalie Skyrie has stepped forward as Vice President. In expectation of becoming President in 2017, Nathalie will be attending a Strategic Planning Meeting hosted by REIC National in September. Her representation will help shape the direction of our national organization for the next few years. She and Bruce also work diligently on the organization of the ACR Conference.

We congratulate Neil Fawcett, ARM®, on achieving his CPM® designation, and should be receiving his certificate and pin shortly. Not only has Neil done a brilliant job on programming Member events, he also represented our Chapter this year on the City’s work group on maintaining buildings.

Carolyn McLeod-Metz, CPM® is our IREM Council Chair this year, backed up by Jennifer O’Neil, CPM® as the Chair-Elect. Carolyn continues to scrutinize the books as Secretary Treasurer, and Jennifer carries on with organizing educational events supported by a new Board Member, Candace Mehls, CPM®.  We also welcome Sean Deley, ARM, to the board. Sean will be assisting with creating the link between the Membership and Education Committees.

We will be winding down for a summer break after the June 23rd luncheon, and we resume with high energy in September starting with the ACR conference. We look forward new vitality in the economy, the market, and the Chapter this fall, and we look forward to seeing you out at the events!

Chrystal Skead, CPM®, ARM®
President's Message
Meet the 2016 - 2017 Board of Directors
Upcoming Events
Upcoming Courses
New Graduates 
Call For Speakers
Program Report 

Chrystal Skead, CPM®, ARM® - President

Chrystal is past President of REIC National, was the first to hold the position of Regional Vice President for IREM Region 14, and spent many years on the Board of Directors for the Edmonton Chapter, serving as President there for two years.  She has moved to Calgary and as Faculty, has been facilitating the Ethics course as well as the Successful Site Management course as an alternate with Saadat Keshavjee.  Chrystal is looking forward to working with the Calgary Board and Members in the upcoming year.

Nathalie Skyrie, ARM® - Vice President, Membership, Associations Relations

A seasoned professional, Nathalie brings 25 years of experience in customer service and property management. During her years in property management in Quebec, Nathalie worked with a number of companies managing all aspects of rental properties including condominiums. Since moving to Alberta in 2010, Nathalie has focused exclusively on condominiums and has managed a large diverse portfolio of residential condominiums in Calgary and its surrounding area.

Clients appreciate Nathalie’s practical approach to problem solving and her strong organizational abilities. She has extensive experience with governance issues and working with owners and volunteer Boards.

A lifelong learner and having recently earned her ARM® designation, Nathalie is now working on her CPM® designation. Nathalie is very active in our industry, serving on the Board of the Real Estate Institute of Canada and the Steering Committee for the annual Alberta Condominium and Real Estate conference as well as being a member of the Canadian Condominium Institute.

Carolyn McLeod-Metz, CPM®, ACoM® - Secretary - Treasurer

Carolyn is an industrial property manager with CREIT, and manages a portfolio of twenty-two industrial buildings in Calgary with a total of over $1,900,000 square feet and 187 business tenants. In addition to being active with REIC Calgary Carolyn is also a CCIM Candidate and a member of CREW Calgary. Carolyn obtained her ACoM in 2011 and her CPM in 2014

Sean Deley, ARM® - Director, Education, Membership 

Sean brings over 13 years of management experience having owned one company and managed two others, most recently a property maintenance company. He was involved in the service industry including being a service provider to condominium management companies, large box store chains and large rental properties. 
For the last four years Sean has managed a portfolio of large and small condominiums in Calgary for Accredited Condominium Management Services. He is committed to customer service excellence and meeting the needs of his clients. 

Sean recently earned his ARM® designation, has completed the Canadian Condominium Institute’s 100 course and is now working on his CPM® designation. Sean is always interested in learning new things and expanding his knowledge.

Neil Fawcett, ARM® - Director, Program and Member Services 

Neil Fawcett is a property manager based out of Magnum York Property Management’s Calgary Office. In this role, he is responsible for overseeing the day-to-day management and operations of a number of residential, condominium and commercial properties located in the Calgary area.

With more than 10 years of property management experience, Neil has managed all types of residential and commercial properties, has strong administrative skills, a deep knowledge of contracts and property accounting, and excellent communication skills. He manages a portfolio of residential, multi-family, retail, commercial and rental property assets.

Responsibilities have included all aspects of property management including preparation of annual preventative maintenance schedules for mixed-use strata condominium properties, contract negotiation, tender preparation, lease negotiation and construction project management.

Neil is a member of ACMA, holds the ARM® Designation from the Institute of Real Estate Management, an Associate License with the Real Estate Council of Alberta and a Bachelor of Arts Honours from St. Francis Xavier University. He also is working toward his CPM® designation.

Candace Mehls, CPM® - Director, Education

Candace is an incredibly well-rounded professional with over thirty years of experience in property management. She began her career for a major Chartered Bank in Canada managing complexes within the bank’s portfolio, and has progressively increased her position and responsibilities until partnering to form C-Era.

She has dedicated the past 17 years to growing C-Era’s portfolio of properties, and is proud to have grown the company into one of Calgary’s leading management firms with over 68 condominium and commercial buildings under contract, and a high rate of client retention due to the exemplary customer service she applies to each and every property in the C-Era family.

Candace has extensive experience in working with Boards of Directors and knows how to both supervise and support staff to not only meet the property’s needs, but to enhance the lives of its residents. She approaches each property with the knowledge that each is unique and requires its own approach and tailored level of service to identify and solve its issues.

Candace holds a CPM® designation as well is a licensed associate. She was also a member of the United Way Board of Directors (Estevan, Saskatchewan) for 10 years and was recognized by the City of Calgary Fire Department for professional service in property management for assisting on-site evacuation and control of the Sunvillage Adult Community. Candace volunteered in early 2002 at Ground Zero in New York City, with the Red Cross and volunteered under the banner of Compassion Under Fire.

Jennifer O’Neill, CPM®, ARM®, - Director, Education

Jennifer has been on the REIC Board of Directors Calgary Chapter since 2014 and is currently the chair of the Education committee. Jennifer has worked for Canada Mortgage and Housing Corporation in the Affordable Housing Centre as a Senior Business Analyst since 2009.  She enjoys travelling, spending time with her three children and playing competitive women's volleyball.

Bruce Simpson, CRF - Director - Membership, Associations Relations 

Bruce has served on the Board of Directors for the Mortgage Loans Association of Alberta (1991-1995), the Calgary Regional Home Builders Association (1993-1995) and both the Calgary Chapter (1989-2007 and then 2010 to the present) and the National Board for the Real Estate Institute of Canada (1995-1997 and 2000-2002). Bruce has also been on the Board of Directors for the Kincora Community Association (2008 to present) and the Kincora Residents Association (2011 to present).




Mark your calendars and start planning to join us for the REIC 2016 Annual Conference and AGM, June 7-9, 2016 in beautiful Ottawa, Ontario. The conference consists of three days of leadership and professional development sessions, networking opportunities, as well as the AGM and Pursuit of Excellence Awards gala. There’s no better place to get connected. REIC 2016 gathers renowned industry experts and leaders and is designed to enlighten, educate and entertain you! You will engage with like-minded professionals from all sectors of the real estate industry sharing a desire to elevate careers, improve leadership skills and enhance Chapter growth.

REGISTRATION BROCHURE                                                                                          REGISTER ONLINE

2016 Calgary Real Estate Strategy & Leasing Conference 
Finding the Right Balance in Today’s Market 

Register now for the upcoming Calgary Real Estate Strategy & Leasing Conference on June 9th. Learn everything you need to know about the state of the leasing industry and join hundreds of your colleagues for this one-day event. 

Executives and managers responsible for organizations’ leasing policies and plans as well as employees who focus on the leasing process as it relates to ICI markets should attend. Brokers, property, facility and asset managers from the public and private sectors will gather integral information on office, industrial and retail space, buildings and property, as well as assist delegates with planning for the coming year.

Hear from esteemed panelists and industry experts discuss a variety of topics including marketing, market trends, the current economic environment and so much more. 

When: June 9, 2016 
Where: Calgary TELUS Convention Centre 



Please note, a Special General Meeting of the REIC Calgary membership will be taking place just prior to the luncheon, at 11:30 am.  This meeting will be brief, and will involve passing a few motions that we were unable to pass at the April 21st Annual General Meeting due to lack of quorum.  If you are unable to join us for the luncheon and Special General Meeting, we encourage you to assign your proxy vote to another REIC member.
Please see here for the SGM Agenda

Speaker: Patrick Walters, City Economist, City of Calgary: Calgary Ten Year Growth and Economic Forecast

Date and Time: June 23, 2016  11:30 am - 1:30 pm
How to Register: To register click HERE, or get in contact with the REIC Chapter office by calling (403) 244-4487.
RSVP Deadline: Please RSVP no later than Tuesday, June 21, 2016 by 12:00 Noon.. RSVP is required for this event.

Feel free to invite non-members to attend at a cost of $35 per person.

For those of us who love our homes, our communities and our lives, the ACR Conference is for us. This conference bolsters, educates and builds the condominium community. Your condominium community. If you live, work or help to improve condominiums, this conference is for you.  Join us, drive the condominium industry forward. 


Milestone Awards

The Milestone Awards will be held on September 29, 2016 at the Danish Canadian Club with special attendee Mary B. Aubrey, IREM Regional VP for Region 14 Canada. Join us as we celebrate the service of our members! Come for a night of fun, energy and mingling with your industry peers.




SUCCESSFUL SITE MANAGEMENT - The Accredited Residential Manager Course 

Dates: September 9th, 10th, 16th, 17th, & 23rd, 2016
Time: All classes run from 8:30 a.m. - 5:30 p.m.
Exam: Friday, September 23rd - 1:00 p.m. – 4:00 p.m.
Location: Glenmore Heights Apartments - 620 - 67 Ave SW

The content of this comprehensive 40 hour course covers most of the educational topics requested within the residential rental industry.

Fee: $ 825 CRRA Members
Fee: $ 1295 Non-Members Course Accreditation


HRS 402: Leadership and Human Resources
DATE: October 3 & 4, 2016
This course is designed to cover ten essential elements of dealing with employees and managers.  Course content includes managing managers, leadership...
read more
Meets program requirements for: CPM®,  ACoM

MKL 405: Marketing and Leasing Multi-family Properties
DATE: October 5 & 6, 2016
This course will allow students to gain a clear advantage over competitors by knowing how to position properties in the market to attract and retain new tenants. Designed to help property managers increase...
read more
Meets program requirements for: CPM®

MKL 406: Marketing and Leasing Office Buildings
DATE: November 7 & 8, 2016
Because demand for office space is affected by many factors, such as the economy and the local marketplace, that impact all business owners, expert marketing and leasing skills are essential to keep your operation ahead of ...
read more
Meets program requirements for: CPM®,  ACoM

CID 201: Successful Condominium Management
DATE: 2016 TBD
This course is designed for managers of condominiums -residential, office, co-op or planned unit developments. Students learn strategies to confidently manage the day to day...
read more.
Meets program requirements for: ARM®

Congratulations to the following individuals from Calgary for achieving their designations and demonstrating their commitment to advancing professionalism and excellence in the real estate industry. 

This list includes newly designated members and current Members who have achieved an additional designation.
  • Gail Chekowski, ARM® - Ayre & Oxford Inc.
  • Susan Eyre, CPM®, CRP - C-Era Property Management & Realty 
  • Una Fraser, ARM® - Accredited Condominium Management Services  
  • Marlys Jordan, ARM®, CPM®, CRP- Calgary West Seniors Housing Society
  • Deborah Robb, ARM® - Calgary Housing Company 

Past President Brenda Matthews, CPM® with new graduate Marlys Jordan, ARM®, CPM®, CRP

Past President Brenda Matthews, CPM® with Luke Hannah, CRP. 

IREM Calgary Chapter No. 116 was recently recognized by the IREM Foundation with an award for being the chapter with the largest average member contribution to the Foundation.  
REIC National President Candace Le Roux, CPM®, ARM®  accepted the award on behalf of the chapter on Monday, April 11th at the Leadership and Legislative Summit in Washington, DC during the IREM Awards Dinner.  Pictured along with Candace is Mary Wilken, CPM® IREM Foundation President and Christopher Mellen, CPM®, ARM® IREM President.

The Call for Speaker Submissions for the 2016 Buildex program will remain open until Friday, June 3. Interested in presenting at one of more than 35 seminars taking place at BUILDEX? Click HERE for further instructions. 

"Managing through Changing Times: The Case for more Entrepreneurial Thinking"
At our February luncheon presentation by Jim Dewald, Dean, Dean, Haskayne School of Business, University of Calgary was engaging and challenged those in attendance to answer “What is driving this heightened interest in entrepreneurship, and how should universities, businesses, and individuals best prepare for the future?"

"Entrepreneurship and Innovation is all the rage in business programs, and is now spreading to engineering schools, fine arts, science, medicine, and education. Dr. Dewald’s presentation on "Managing through Changing Times: The Case for more Entrepreneurial Thinking" challenged the audience that everyone can learn to think like an entrepreneur.  Instead of using Reductive Thinking, analytical and critical thinking, only focused on a single solution, shift to Expansive Thinking, integrated and entrepreneurial thinking that accepts ambiguity and leads to innovation. 

Fast change is driving entrepreneurship.  The pace of change from the 1800’s to today.  Did you know that the telephone, internal combustion engine and the light bulb were all invented with three years?  What will be the next innovation? The next paradigm shift. Dr. Dewald theorized that the next shift could be: 3D printing or Machine learning or Driverless cars or Nanotechnology or Energy tech or Genome Research.

“Organizations must be agile. Thinking breeds agility.” W. Brett Wilson

Dr. Jim Dewald’s new book “Achieving Longevity: How Great Firms Prosper Through Entrepreneurial Thinking” will be available July 7, 2016

Building Maintenance Bylaw 
The REIC Calgary Chapter board continues to work with the City of Calgary, Building Regulations Department and has been participating Building Maintenance Bylaw Stake Holder Work Group and the bylaw will be presented to City Council in June 2016.

•    The City has presented a preliminary evaluation template to assist in assessing whether/when a ‘professional’ should be called in to inspect, and then a discussion ensued to the effect of some laymen 'don’t know what they don’t know’, and that there are many issues with building cladding known to engineers that may not be detectable on a visual inspection.  

•    A three point ranking system has been recommended, that should include details of the type of cladding the building has, and then ‘known issues’ with the applicable cladding can be circulated to building owners so they know what to look/inspect for, and this may also determine at which point they hire professionals.  

•    An in-house visual inspection is most likely to be acceptable.  The City also looking at developing an on-line tool/checklist for use to evaluate and assess building condition, and this will funnel down into the Ranking Evaluation Sheet.
The REIC Calgary Chapter will continue to work with the City of Calgary and provide updates as this process moves forward and will be inviting Mr. Civitarese and Mr. DeJong present at the November 2016 luncheon to review the new bylaw in detail.

Upcoming events include: 

•    Luncheon on June 23, 2016  
     Patrick Walters, Economist with the City of Calgary, will deliver a presentation on the Calgary 10 Year Growth & Economic Forecast.

•    Alberta Condominium & Real Estate (ACR) Conference, September 16-17, 2016

•    Milestone Awards, September 29, 2016 - Mary Aubrey, IREM Regional VP for Region 14 (Canada)

•    November Luncheon “Building Maintenance Bylaw Update”
     Marco Civitarese & Cliff de Jong - The City of Calgary, Building Regulations Department.

•    February 2017 – “Community Sustainability Plan”
     Dawn Smith, Town of Okotoks, Environment and Sustainability Coordinator

•    April 2017 - AGM

Neil Fawcett, ARM®, ACM
Property Manager/Associate

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