To all BW students and their families,

Let me begin by thanking each of your for being members of our great BW community. These past few weeks have brought many challenges but together we have continued to experience what makes BW such a special university – our care for each other. Please know that my thoughts and prayers have been with you and your families as we all work to navigate these challenging times. You are missed; we are at our best when we are together, and I look forward to the time when we can welcome you back to campus.

Our first commitment, whether we are on campus or working remotely is to you, our students, and ensuring that you receive a quality education and the personal attention that helps keep you on track toward graduation. We’re doing this while keeping the health and safety of our community a priority.

To sustain our commitment to our students’ success, we are providing the following:

  • BW will provide meal plan and room credits or refunds for all students impacted by the coronavirus remote instruction period. Credits will be equivalent to eight weeks of residence hall and meal plan expense for the time students were unable to utilize residence halls or meal plans.
  • Balances remaining on flex dollar accounts at the end of this Spring semester will roll over to the next academic year. Graduating students will be issued refunds.
  • Parking permit fees will be credited to student accounts for the eight weeks students were not on campus.

Graduating students will be issued refunds. All other students will receive a credit applied to their Fall 2020 student accounts. All credits and refunds will be calculated less any outstanding account balances. Credits and refunds will be issued no later than May 11, 2020 and will appear on student account statements as Meal Plan and Residence Hall Credit.

To assist undergraduate students who have been directly impacted by the COVID-19 crisis, we are providing the following:

  • Impacted students may apply for a one-time emergency grant (with an average award of $200). In many instances, a small amount of financial assistance enables a student to overcome a hurdle that may otherwise prevent them from completing courses and remaining on track toward graduation. Student Emergency Grants applications are being accepted now.
  • Impacted students may request a Financial Aid Review for the 2020-21 academic year. A family's financial situation may have changed due to COVID-19 (e.g., an immediate family member is hospitalized or the student or a parent has lost wages) which may make students eligible for additional financial aid.

To ensure that students stay on track toward graduation while maintaining a full course load, we are able to provide the following to our students:

  • Pass/fail course declaration has been extended to April 17 to declare credit-to-audit and pass/fail options. Students, including freshmen, can declare pass/fail through April 17. Complete the “Satisfactory/Unsatisfactory” form found on the Registration & Records MyBW page. Send your completed form to your advisor for approval and then to Registration & Records.

To support our students’ wellness is critically important, especially at this time. We are able to provide the following to our students:

  • BW students have access to counseling services and wellness tips provided by BW Counseling Services and BW Rec Sports. Additionally, BW has partnered with ProtoCall, one of the nation’s leading providers of telephonic behavioral health services. Students can access these resources 24/7 by calling 440-260-4399. A full list of services is available at: BW Counseling Services.

The information in this email and more can be found at While we continue to work to better understand the full impact of COVID-19 on the economy and the university, we will do our best to answer your questions. Students who still have questions are asked to please call the University at (440) 826-2900.

As individuals I know we are each doing our part to help keep our community safe and healthy. As the BW community, we are in this together and look forward to the fall when we all will return to campus. In the meantime, stay connected to your professors and advisors, to your coaches, and to each other.

Bob Helmer
Baldwin Wallace University

Copyright © 2020 Baldwin Wallace University, All rights reserved.

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