Welcome back to the final week of our series that addresses how to think about the future. In this final installment, we're looking at disruption and navigating change from a leadership & Human Resources perspective. Whether you're coming off a good year (hello everyone in the home/interiors space) or navigating a dicey media landscape (looking at Waystar | Royco) there's a lot to consider in regards to how the demands of leadership will change as we need to become more flexible. We're lucky to have 4 new voices share their experience in this space. 

And if you're new here, be sure to read Part 1 about the entire series herePart 2 about Financial Planning, and Part 3 about Communications & Marketing. 

Let's dive in! 

Morgan Evans of Business Casual 

A BIT ABOUT MORGAN: I help organizations navigate the really sticky, human parts of work that are hard to wrap your head around – stuff like giving feedback, learning from tough situations, saying difficult things out loud and developing intentional, human-centered processes that enable your company to evolve without losing its soul. I like to tell people that I’m in the container business, selling psychological Tupperware that enables business owners and their employees to move through confusion and conflict – creating clarity and calm out of stress and chaos using structures that hold up to heat, but are dynamic when necessary. 

Business Casual works with creative and values-driven business owners to provide a sounding board and support as they navigate the challenges that come with entrepreneurship, using 1:1 strategy sessions to develop leadership skills from innate expertise, facilitating transformative meetings that bring team members closer to one another, designing innovative frameworks to support healthy organizational cultures, and building communities of practice where small business owner peers can connect with each other.



The biggest challenge for business leaders today is to determine where to be static and where to be dynamic, and how much to turn the dial up on each one. In order for a business to endure, it needs to have a strong skeleton made of static elements, like bones, as well as a suite of complementary dynamic elements, like joints and muscles. You need to be clear and consistent and unwavering when it comes to your values, your non-negotiables, your overarching mission. At the same time, you need to be dynamic when it comes to how you respond to unpredictable issues, resolve complex challenges that you’ve never seen before and learn from mistakes. The pandemic brought all of us to our knees and forced us to commit to the rituals that matter most (the crucial stuff that gives our work and lives meaning) while doing a whole-hearted reevaluation of what we are doing, how we are doing it and who we are doing it with. These two endeavors are energetically at odds with one another, but it is the combination of committing to meaningful ritual behavior while regularly re-evaluating the way you work that is transformative, and charting your unique path between these two efforts is the backbone of your leadership style.


In these challenging and confusing times, it’s really important to figure out what drives you to do the work you do in the way that you are doing it, to unearth these values and then articulate them explicitly. The secret to having a business that aligns with your values is to (1) say them out loud and (2) make sure that they are manifested not just in what you do, but also in how you do it. This requires an honest look at how things are happening (and getting this data from a variety of perspectives, to check your blindspots) and then doing a frank assessment of whether what you discover measures up to the values to which you aspire. If you find you are veering off-course, which will inevitably be the case sometimes, you can always chart a new one.


As a leader, you are constantly being asked for answers, so this can feel counterintuitive, but the best thing you can do to develop your leadership skills is to hone your question-asking skills. Whether you are dealing with a nightmare project or a toxic team dynamic, modeling a stance of inquiry will help move you from a position of being entrenched in frustration to one where you can move toward other people, recognize shared humanity and think creatively about how things might be resolved. What this means is, quite literally, asking more questions and developing a habit of saying things like, “what’s confusing?”, “what am I missing?”, “where could this be improved?” and “what’s working well?”.


When it comes to mediating challenging internal conversations, it’s crucial to explore the interests that lie under each party’s position. Often when we are feeling threatened, we solidify around a position (e.g. “I need a raise”) that we convince ourselves is the only way to get what we need, when the truth is that there are other ways to address what’s going on underneath (e.g. “I don’t feel appreciated”, “I’m overworked” or “I’m feeling insecure about my career progression”).

Bob Doto of Creature Creative

A BIT ABOUT BOB: I'm a synthetic thinker who explores how spirituality, productivity, creativity, and post-left politics can play nice with one another. I help people see their place in the world as an open-ended creative endeavor by counseling them on productivity systems, self-awareness exercises, and perspective stretching. I work with anyone who is willing to examine their outlook and conditioning, and is willing to make a time/effort commitment to doing so, should contact me.


We are currently transitioning out of the information age and into the age of synthesis. In this new, synthetic age, complete with knowledge management platforms focused on linking thought, social theories based in intersectionality, and total access to all the information, having the ability to navigate, make sense of, and distill the complexities of life will become a precious resource. To do so will require certain skill sets. IMO, anyone who wants to move gracefully with this shift would do well to explore: 

  1. Flexible productivity systems
  2. Putting the “spirit” back in “spiritual” 
  3. IRL intimacy over social media(tion)
  4. Physicality in an increasingly de-physicalized world

Spirit needs to move. Learning how to move with it is key. We just need to level-up our game.

Dana Goodwin HR Consultant 

A BIT ABOUT DANA:  I am an HR consultant helping founders and leaders build their teams, operationalize core values, and create great places to work. I focus on building  and advising around holistic people solutions working with businesses at different stages and tend to work mostly with early stage companies preparing to scale. You can reach me at

DANA'S ADVICE: Lead with empathy, kindness, and transparency and lean on your core values to make your most difficult decisions.  If that is challenging, you may need to examine and possibly redefine your values.  Gather data and feedback from your team about what they need for support and deliver what you can to ensure your most precious asset (your people!) are taken care of.

Luis Mojica of Holistic Life Navigation 

A BIT ABOUT LUIS: I'm a somatic therapist & educator, helping people release stress & trauma through listening to their bodies. I use whole food nutrition, self-inquiry, and somatic experiencing to help people get in touch with their truth, through the body, to live more honestly and easily. My 6-week online course gives individuals all the tools they need to get in touch with their truth and learn how to radically relate to themselves through curiosity instead of conditions.

LUIS' ADVICE: A disruption is an opportunity for a pause. It's an invitation to check in and ask: does what I'm doing work for me? With a practice of inquiry, disruptions become benevolent time outs. They allow us to root into our truth which cannot always be felt when we're living and working from our survival responses. Learning how to tend to the survival response means that it turns off so that our authentic feelings and desires can then be turned on.

The pandemic seemed to be a time for a lot of individuals to do a lot of self-reflection. And this time always compounds that feeling so I hope this shared knowledge will help you decide what types of rituals you might put in place for your own leadership in 2022.

This is the last newsletter of the year so I wish you all a peaceful and healthy holiday season. 2022 is going to be a big year! Lots of changes are coming to this newsletter and AHH -- more to come in January!  #staycool 


REGISTRATION IS NOW OPEN FOR THE 2022 BUSINESS GROWTH PROGRAM. Thank you to everyone who has helped spread the word. For more details about the course including a bit of history, the philosophy of the program, feedback on who should attend, Syllabus, Calendar, FAQs, and much more, check out the full Program Manual here. If you still have questions, don't hesitate to reach out!

When you're ready to register, email Holly ( by responding to this email. Please indicate:

  • Which cohort group you would like (Monday or Tuesday)
  • If you have additional team members that would like to attend
  • Payment option:  Full Fee OR Payment Plan

We'll save your spot and we look forward to working with you in 2022!


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