Your Spring newsletter has plenty to inform and interest you - read on!
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CSA newsletter Spring 2015


1   Director's Update

2   Calendar of Events & CSA News

3   Articles: 

Reframing my road map for Coaching Supervision Elena Granelle  

Why Leading Well Is So Difficult Elaine Patterson


Judgement: Philosophical, Psychodynamic and Pragmatic Perspectives
Keri Phillips 

CSA Presence at ICF Global Conference in Rio de Janeiro Karyn Prentice

4   CSA Community: Events & Workshops

5   Book reviews and updates

How To Cope Successfully With Stress by AnnA Rushton

6  Resources/Useful links

Meet CSA's newest honorary member, Grace. She is a Shih Tzu (which means little lion) and she has been nominated by Miriam Orriss and Edna Murdoch.

She is typical of her breed as the Shih Tzu is an affectionate, happy, outgoing house dog who loves nothing more than to follow people from room to room.


Although not able to attend meetings, she is very happy to be part of the CSA team!
Director's report
Once again, we are busy at CSA  - our tenth anniversary!  This year alone, we are running our 9-month supervision programme in 5 countries.  We are delighted to see the expansion of this important work and to notice how many leaders, mentors and HR personnel are attending the supervision programmes.  The spacious and meticulous nature of supervisory conversation, truly meets the needs of professionals across the world, who want more ‘headspace’ and who value having someone to accompany them as they explore the complexities of contemporary working life.  
Supervision is only one form of CPD, one way to keep ‘fit for purpose’ and to ensure development over what may be a long professional life. My bias – based on experience - leads me to believe that it is a very potent form of CPD.  I sometimes liken it to having a Fitness and Conditioning Coach (one-to-one) as opposed to going to the gym where you can taste many forms of fitness improvement.  And indeed, coaches and leaders learn a lot from the varied development programmes out there. I do too.
However, the intensely focussed experience with the Fitness and Conditioning Coach (ie a supervisor) means that progress is accelerated, that nothing is missed or left out and that every aspect of ‘fitness for purpose’ is worked on.  It also means that one is witnessed in depth - not a blink of an eye is missed out!  I know this in the world of physical fitness because twice a week I take myself off to Sarah, who attends to every muscle group and every sinew in my body, helping me to create strength, balance and fitness.  When I am in supervision, I get the same quality of attention; I have someone to see what I cannot see and who provokes detailed enquiry in me about my work.
I am interested to notice that the words ‘range’ and ‘depth’ come up often when our students across the world describe what they are discovering about supervision. Old fantasies about supervision dissolve easily in an environment where learning and development are key and where students enjoy having permission to work with supervisees across a wide range of professional themes, personal development topics and diverse client issues.
I also notice how often students are surprised by how much supervision explores the self – self as the key instrument of our work as coaches, leaders, mentors and supervisors. As we say at CSA: ‘Who you are is how you coach/supervise/lead/ talk……..’ Witnessing-ourselves-as-we-work and being able to get out of the way at the same time, makes possible the highest level of presence and ensures a rich, exploratory dialogue. Or, as one of my favourite authors says:
‘Unless you can get beyond yourself, you were never there’.  Clive James
Edna Murdoch

Calendar of Events


Advance Notice for the 10th UK supervision programme

This will be starting in October 2015 and is booking now. It will be lead by Leanne Lowish and supported by an experienced team of trainers, tutors, webinar leaders and supervisors. 


Dates for 2015/16 programme

Part 1 Oct 15, 16, 17

Part 2 Feb 18,19

Part 3 June 16, 17

Cost £4500 (no vat)

A non-refundable deposit of £900 secures your place, followed by 10 monthly payments of £360. 


Already, this programme is half-full, so if you are thinking of joining us this year, please get in touch with Edna Murdoch, Programme Director at: 


CSA Coaching Supervision Programmes Currently Running 



Module 1:  July 29-31   

Module 2:  January 19-22 2016  


Costs: The cost is $6,750 AUD


Module 1:  August 5-7

Module 2:  End January 2016 - to be confirmed


Costs: The cost is $8,200 SGD.


Module 2:  August 18-21

Participants will be expected to engage in 8 hours of “supervision of their supervision” with a CSA approved supervisor via phone or Skype; this will cost £1,200 GBP and is payable directly to the supervisor.

Costs: The cost is $49,500.00 HKD (Introductory Offer) 

CSA News


Just proving that relaxing is an important part of any course work! Enjoying the sun from left to right are:  

Sam McGill, Programme Leader USA, Leanne Lowish, PL Asia Pacific & UK  

Elena Grenell Director of CSA Leadership, Gilles Roy PL France

Reframing My Road Map For Coaching Supervision 

Elena Granelle CSA Accredited Supervisor  

After our second workshop in London during February, I really felt overwhelmed and a very urgent and deep need to make some kind of order in my mind (big picture) about all the concepts, models, perspectives and methodologies I was receiving. My need for a big picture was a result of my “cognitive dissonance” between many of the concepts I was receiving and my behavior patterns internalized and reinforced for such a long time. I was also out of my comfort zone and starting a process of reframing. The image that came to my mind was that of a puzzle. I felt as If I had so many pieces I wanted to put together. My first decision will be to see which pieces I will keep and then how to connect them with each other. So I started building my puzzle to create my own map as supervisor. (See the image at the bottom of the article)


Why is this is an unfinished and borderless puzzle? Because learning never ends and I will keep it open for future learning. My starting point is that every model, perspective, tool… could be valuable and be applied as needed. I have understood that Full Spectrum Supervision is the most powerful way to support a supervision process. The wisdom is having it all as part of you, but leaving your intuition, knowledge and experience to guide your judgment in deciding what is going to be useful and relevant for each situation and each client. 

The starting point is that every model, perspective, tool… could be valuable and be applied as needed. I have understood that Full Spectrum Supervision is the most powerful way to support a supervision process. The wisdom is having it all as part of you, but leaving your intuition, knowledge and experience to guide your judgment in deciding what is going to be useful and relevant for each situation and each client. 


The puzzle has five levels with a thin line between them.

The core (the centre of all the process) is being able to explore and to be guided by client’s needs and expectations, being able to identify, through the psychological contract, what the client really wants and is ready for. The concept of readiness is very important to me. 


Essential elements are: being present, focussed, relaxed, alert to the energy in the field, aware of the context getting away from pressures, judgements, mental models, preferences and being with an open mind, open heart and open will, so you can entering into a generative listening mode and start going into the bottom of the “U”. 


Creating awareness is the corner stone for reflection, learning from experience, exploring, discovering. And for that you might need to go to the past, to explore the ways we have learned to adapt and to survive (Ego states or previous experiences). We might find it useful to refer to the games we play, to the Drama, and to any other concept that would help our client for self-knowledge and self-awareness. 


It was also learning to differentiate between self-knowledge” and “self-awareness”.  The first one is about learning about our selves, our triggers, our reactions, our limitations, fears, hidden potential, hidden treasures… It is learning with our heads giving meaning to our emotions. Our head can learn fast, but our body could be much slower and we might have developed and extraordinary ability for our heads to control our body. Awareness, seems to be a much more refined state, in which we have learned emotionally and with our whole body, to use the information our head has learned and apply it in the very moment we need it. Is like being able to react or anticipate on the right time, on the right place, with the right person and with the right tools. 


Read more here ...... 

Why Leading Well Is So Difficult and How Super-Vision Can Help

Elaine Patterson Director of CSA Leadership

Leading well is hard. This is because leading well is both business and personal; and leading is a people business.


The person who is the leader is the common denominator. As the title of Kabat-Zinn’s book suggests “wherever you go there you are”. Therefore “WHO you are is HOW you lead”™. Leadership does not exist in a vacuum but in the relationships, which the leader is able to create.

Technical competence is assumed or can be relatively easily acquired. Success or failure in today’s turbulent times resides in how leaders and people professionals chose to show up in their lives and work. It is this, which determines the quality of the relationships, which they can consciously and intentionally build through the creative – and often courageous - conversations they are able to have with themselves, with their teams, with their work, and with the wider world - minute by minute, day by day. Simple, but not easy and the hardest work all of us ever have to do. Learning to express all of WHO we are is the secret to purposeful, soulful and productive work lives.


In my work I am noticing that an increasing number of my clients feel a new loneliness wherever they sit in the organization. Many are reporting that they feel “exhausted” burdened by overwhelming in-trays; that they “have lost the plot in the rush”; are feeling uneasy about “going round in circles” whilst also sensing that “it does not have to be like this”. These observations are supported a recent Infographic from Officevibe called “13 Disturbing Facts About Employee Engagement” (2014). The survey reported that:  88% of employees do not feel passionate about their work; that 79% of Business Leaders and HR professionals did not feel that their organizations had developed good enough leadership development pathways to nurture talent, that 75% of organizations were struggling to attract the talent that they needed and that only 6% felt that their processes for managing performance were effective.

Read more here …

Judgement: Philosophical, Psychodynamic and Pragmatic Perspectives Keri Phillips


Judgement is a word apparently simple, yet it is multi-faceted. My speculation is that this contrast between initial appearance and subsequent reality is the reason why this word can be equally attractive and repulsive. I elaborate on this later when considering the psychodynamic perspective on judgement .


Below are just a few of the many strands within this word :


A clear and absolute statement of right and wrong, through to a provisional assessment; a ‘fine point of judgement’; almost a best guess. ( My dictionary also refers to The Judgement – the final judging of humankind by God).



A decision made from a personal perspective : “It seems to me that.........”, through to speaking on behalf of others/an institution; “ You have succeeded/failed  to pass the assessment to become an accredited coach”.



“ I firmly believe.......”, through to, “ I have been asked to inform you of our decision that......”.                     ( Perhaps the former, in transactional analysis terms, comes from the positive aspects of all the ego states, Positive Parent, ‘It accords with my values’, Positive Adult, ‘It Makes Sense’ and Positive Child, ‘It feels right’. The latter may come from the Negative Adapted Child, ‘ Because I ought to/have to’).



Logic/data driven, through to a sixth sense.



There is a clearly defined and probably published framework through which the judgement is made, through to idiosyncratic theory and practice; even ‘groupthink’. ( ref. ‘Victims of Groupthink’. Irving Janis. Houghton-Mifflin. 1972.


Importantly each of these is on a spectrum and may merge from one into the other ...

Read more here ...

CSA  Presence at ICF Global Conference in Rio de Janeiro 
Karyn Prentice 
 Senior Programme Trainer:  USA, France and UK


In the middle of November,  under a royal blue canopy of a seemingly endless spring sky in the southern hemisphere the ICF Global Conference for Latin and South America held its two day conference in Rio de Janeiro.  I was delighted to be invited to represent CSA and offer  a workshop on coaching supervision and the Full Spectrum Model.

The conference theme was called ‘Connect, Transform, Build’ and it attracted over 500 coaches not just from the Americas but as far afield as Singapore, Korea and Australia.

The energy and vitality of the hosting country, Brasil ICF, was extraordinary no less so for its superlative organisation staffed entirely by volunteers from inception to a finishing flourish- for those of us there at the very end the Conference - of a Carnival band and an array of ladies in astounding feather outfits and headdresses to send us off.

There was an international range of workshops offered by people like Mihaly Csikszentmihalyi, Robert Kegan, Paul Brown as well some key speakers from Brazil notably storyteller Robert Carlos whose keynote talk was on the ‘Pedagogy of Love’ resonated fundamentally with a lot of what CSA had always talked about.


CSA had a dual presence in the line up of workshops and speakers. Eva Hirsch Pontes (graduate 2013) offered a workshop about the importance of supervision bringing in, amongst other things, aspects of the Case Study she submitted when she was in London doing the Diploma, her learning as a Supervisee and as a Supervisor. Her Supervisee in the case study was also present and spoke about the value of receiving supervision as a very experienced coach.


CSA Community Events

First joint UK event with The OCM 20 and 21 May, 2015  

Please put those dates in your calendars now (even if you’re booked for work, as dates often change) to come and support our first joint UK event with The OCM - ‘Across Boundaries’

Dates: 21st May and welcome evening on 20th May

Location: Heythrop Park, Oxfordshire,


AOCS and The OCM have combined forces to host an inaugural and different kind of supervision event that we jointly hope will be a fresh approach to professional networking, learning and development, themed Across Boundaries.


Some key names we anticipate will be involved include:
Professor Peter Hawkins, David Clutterbuck, Katherine Long, Liz Hall, Diane Newell, Sara Hope, Erik de Haan with more key names to come...


Our event style will be facilitative using 'open space' concepts, will replicate the supervision process, focus on reflection, be experiential in parts balanced with discussion. We are favouring short keynotes and administrative announcements.


Benefits include:

    •    real engagement on key topics, enabling deeper debate and understanding

    •    opportunity to experience and explore the themes more closely to create a real impact on        delegate's practice/products/services offered

    •    contribution towards creating a coaching/learning culture in organisations

    •    find out current developments in supervision

See more at: 


For more information please contact 



New in Paris this spring : 2 Supervision groups

1 A French speaking Supervision group

The intention is to propose :

-    a new format of supervision in Paris, aligned with what is done in UK for example where supervision is much more developed : 2h monthly sessions during 6 months


-    more accessible in terms of price to facilitate access for coaches who are still in training or launching their business 


-    with a limited number of people, 8 maximum, to create that safe space to get back to oneself, reflect, get support and insights within a peer group


-    with the Full Spectrum Model of Supervision created by CSA as guideline for the work : contracting and ethics, systemic awareness of contexts, supervision tools, energy management, relationship building and sustaining tasks, self-awareness and support, psychological perspectives, coaching / counseling boundaries

 Cost:   60 euros per session

2 An English speaking Supervision group

The intention is to propose to French speaking coaches the opportunity to improve both their English and their professional practice. 

-   The group will be limited to 8 persons maximum to facilitate that intimate field of work and vulnerability. The safe space created will allow coaches to be, reflect, get insights and support for their own benefit and the benefit of their clients. 

-   The monthly session duration is ½ day so that coaches get time to feel at ease and relax with the language challenge. 

-   Each session will be guided by the Full Spectrum Model of Supervision created by CSA : contracting and ethics, systemic awareness of contexts, supervision tools, energy management, relationship building and sustaining tasks, self-awareness and support, psychological perspectives, coaching / counseling boundaries


Cost:  120 euros for each 4 hour session.


Gaëlle Coqueblin is launching these initiatives. She is a CSA Accredited Coaching Supervisor, a PCC Executive and Team Coach and an Institute for Social and Emotional Intelligence Certified Coach. She is working with coaches in France and worldwide, in French and in English, face to face and on Skype.

She has been working for more than 20 years, including in marketing and human resources manager positions. She is willing to propose to French coaches an openness to worldwide trends, tools and approaches she got access to while living in Mauritius for the last 5 years. She is back to Paris since November 2014.

For further information, please contact Gaëlle : +33 7 60 31 00 45 or



Book Review  

'How To Cope Successfully With Stress' has been acclaimed  as a practical, helpful ebook by coaches for their clients and themselves. AnnA Rushton is a well-known personal development and health author and has made her experience available in an easy to follow format, now downloadable as a ebook, for instant access for you.

One of the problems of coping with stress is that we take that stressed state for granted and it becomes normal for us. We don’t recognise how every day stress prevents us from seeing things clearly, and from solving our problems more easily and creatively. 

When stressed you lose peace of mind but gain a level of anxiety and worry that is not acceptable, or necessary.


How do you respond to stress?

Are you an internal or external responder, or a combination of the two? It will be invaluable to know which  you are in order to most effectively tackle your stress.The book has an action plan to suit you because you  are unique, so your responses and solutions need to fit you to be effective.


Coaches have found it particularly helpful:

"I have lent it to a stressed friend already and recommend it wholeheartedly  I was impressed by the book’s down to earth approach, so full of common sense ideas as well as innovative tips.”

Marianne Craig - Director Firework Coaching Company

How to Cope Successfully With Stress ebook is available from


In the last issue we reviewed 'Coaching Supervision At Its Best' by Jackie Arnold and now Coaching Today Magazine has also validated it as a great resource. This extract is from an extensive review by Carolyn Mumby, coach-therapist, supervisor and trainer had this to say:   

 'The book is aimed at those in a supportive leadership role within organisations, and also those who are receiving supervision and want to get as much out of it as possible. I think for this readership this book would be an excellent choice as it clarifies the processes of supervision and the systems that support it very well.'

Also, if you don't have a copy of 'Full Spectrum Supervision' by Edna Murdoch and Jackie Arnold you are missing a vital resource for you, and your practice. It is available here: 


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