Welcome to the Spring Newsletter, great articles, and news about our new website so read on ......
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1   Directors' Report

2   International Centre For Reflective Practice

3  Calendar of Events & CSA News

4    Articles: 

Understanding What We Mean By WHO You Are Is HOW You Work  
Edna Murdoch and Elaine Patterson

Shame - Why Should We Care?
Zoe Cohen   

Working Globally In Organisations As A Leadership Supervisor 
Jackie Arnold 

Bare Listening
Amanda Ridings


Directors' Report
Edna Murdoch and Miriam Orriss  

Welcome to our Spring newsletter. As you can see below, we have been busy.  The major change at CSA is that Elaine Patterson and Jo Birch are now part of the CSA Executive.  We are delighted that they have joined us and we welcome them, their considerable experience, energy and expertise. If you want to know more about Elaine and Jo, see the CSA Executive biographies on the CSA website here 
The UK October 2016, Diploma in Supervision is filling up; interviews will continue this month, so if you are interested in this superb, accredited training, kindly get in touch with us.
Our new website is up and running and we will be adding video content in the near future - watch this space!
Launch of CSAs International Centre of Reflective Practice
We are delighted to let you know that the CSA International Centre for Reflective Practice is now up and running. To find out more visit:  
Book now onto our up-and-coming events: Autumn Retreat, Community Days and Webinars. The EventBrite links are all in this Newsletter.

Everyone is welcome! All our events are open to the wider professional community so please encourage your colleagues to come along also.
News from our Launch Event! Our first CSA ICRP UK Community Day
We had a fantastic Community Day in London on Tuesday 1st March 2016 “Coaching and Supervising in the Space Between Ego and Eco” with Katherine Long.

People welcomed the opportunity to reconnect and learn together, and our time together began with a vibrating CSA buzz as people found old friends and colleagues and made new connections. In this mostly experiential day we self organised around themes; considered the polarities, and the spaces between ego to eco; and how we could work more effectively in our coaching and supervision with the insights we gained.

We experienced Gendlin’s ‘Focusing’ which provoked a lot of reflection and we are posting details of this process on our website when our paper is finalized! Watch this space!
News from Executive Reflection
In the new website we have rewritten the section on CSA Leadership. It is now called Executive Reflection! It is part of our mission to extend the riches of super-vision to a wider audience of leaders, development practitioners and people professionals. Follow this link to find out more 
Please contact Elaine Patterson for more information
New Article in this issue:  
”Understanding what we mean by ‘WHO you are is how you coach, supervise or work”’ by Edna Murdoch and Elaine Patterson can be found further down with an introduction. 

An Introduction  

Elaine Patterson and Jo Birch  

Announcing the launch of the Coaching Supervision Academy͛s International Centre for Reflective Practice.

CSA’s International Centre for Reflective Practice has been founded to celebrate the 10th anniversary since the foundation of the Diploma in Coaching Supervision in the UK. 

The Centre’s vision is to provide a richly reflective learning and conversational home to both support the ongoing personal and professional development of our growing international community of CSA graduates and to also reach a new global audience of coaches, coaching supervisors, leaders and development practitioners.

We are planning to offer an imaginative programme of Insight Films, Webinars, Community Days and Retreats over the coming months and years.  

Autumn Equinox: Harvesting the Riches  

with Karyn Prentice and Elaine Patterson and eligible for 15 hours CPD.
When: Friday 23rd to Sunday 25th September 2016 
Where: Tofte Manor, Sharnbrook, Bedfordshire 
More details here
Ready to book?  Hurry, last few places!
Go straight to Eventbrite here:   Prefer to pay deposit (£150) to reserve your place and balance on 24th June? Then email Carol Walton at

Opportunities to reconnect, think, learn and be together. Dates and details to follow.

 1.       Zen and the art and craft of supervision
with Claire (Genkai) Breeze 
When: Thursday 7th July 2016
Where:  NCVO, 8 All Saints St, London N1 9RL
Book your place here:  

Live Webinars: 
The first in a series of webinars led by internationally recognized experts in their field which will combine a short presentation, teach piece and/or demonstration with plenty of time and space for individual and group exploration and a signposting to further tips, materials and resources.  

1   Reflective Writing for Coaching Conversations and Personal Insights  
75 minutes with Jackee Holder.
When:  3.00pm GMT on Friday 15th April 
Cost: £20 (£15 for CSA graduates) and will be eligible for a CPD Certificate  
Book here:  

2   How to feel resourced and equipped to overcome the challenges when supervising in a diverse and often remote multi cultural environment
90 minutes with Jackie Arnold 
When:   9.00am GMT Thursday 23rd June 2016 and 3.00pm GMT Thursday 23rd June 2016 
Cost: £20 (£15 for CSA graduates) and will be eligible for a CPD Certificate 
Book here for 9.00am and here for 3.00pm

3   Creating the core conditions to enable learning and reflection to flourish in group supervision 
90 minutes with Dr. Alison Hodge 
When:  9.00 GMT and 3.00pm GMT on Friday 16th September   
Cost: £20 (£15 for CSA graduates) and will be eligible for a CPD Certificate 
Book here for 9.00am and 3.00pm 
HURRY! Only 4 tickets remain for 3.00pm event.

Please do join us at one of our events listed in this Newsletter!  This is just the start, and so if you have any ideas about what would most help you please email your suggestions to Elaine Patterson CSA's Director Creative Development at

CSA News & Calendar of Events  

1   BOOKING NOW - CSA’s Diploma in Coaching Supervision  
The 2016 October programme, London, is beginning to fill up! If you would like to apply for this course, get in touch with us.

What makes this one of the elite coaching supervision programmes?

1. Long established and highly regarded programme
2. EMCC accredited ICF Approved for many years
3. Rigorous and enjoyable learning
4. Carefully balanced learning modalities: theoretical, experiential, personal, somatic.
5. Full training/practice in the main supervision models, plus excellent relational/systemic focus
6. Outstanding international faculty – see here:  
7. Each student has access to 4/5 experienced supervision trainers, tutor, 9 webinar leaders, and their own supervisor – a rich and powerful learning opportunity.
8. Fabulous international learning community – over 400 grads worldwide.
9. On-going learning via the International Centre for Reflective Practice.

Our quality control is second to none – all staff are experienced executive coaches and coach supervisors.  Each one attends at least 2 of our supervision programmes, post graduation, before being invited onto faculty. 

We delight in working with you to ensure that you become a first-class coach supervisor. 

If you would like to know more about this programme, click here:  Kindly email me at if you would like to apply to join us.

Edna Murdoch Course Director

2 New TA Telephone Supervision Group
Starting May 2016
Transactional Analysis is a favourite communications tool for coaches worldwide.  Miriam Orriss, has studied and practised TA for over 25 years, beginning with a 6-year course in TA at Metanoia, London.  Miriam has particular skills in supporting coaches who wish to develop their practice through the TA lens.  She is a Director of the Coaching Supervision Academy and she has taught the TA component on the EMCC accredited ICF approved CSA supervision diploma for many years. Her supervisees benefit hugely from her in-depth understanding of TA and her long experience as a coach supervisor. 

This is a unique offering and a unique opportunity; if you already have some experience as a coach and would like to know how to use TA in your practice, this is a great opportunity to work with an expert in the field of both TA and supervision. 
Participants on the course will increase their skills in the following areas using a case study focus, and key TA concepts:

  • Contracting - spot contracting, multiparty contracting
  • Creating the working alliance
  • Getting to know your client
  • Getting to know yourself 
  • Working with 'difficult' clients
  • Using the Karpman Drama Triangle
  • Recognising and resolving the 'games people play'
  • Learning about scripts and how to support your client to resolve them
  • Learning about what drives your clients.
  • Communication and dialogue skills through using the 3 ego-states
  • Using TA to resolve 'critical moments' in coaching.
  • Reflecting skillfully on your coaching sessions
  • Working with the concepts of Energy management and applying to TA

If you would like to join this small group - max 5 - please email Miriam at:  

When: The group will start in May and will meet for one and a half hours per month, for 6 sessions. Times will be arranged with the group. 
Cost: £65 per session – total £390 

Miriam Orriss
Co-Founder and Executive Director Coaching Supervision Academy  
Tel: 01323 897 116     Mobile:   07789 221 444

3  Pour la première fois en France

Avec Robin SHOHET (Angleterre) 
Le 10 septembre 2016, Avignon

La supervision nous offre l’opportunité de mettre en conscience nos passions et nos défenses. Lors de ce séminaire, nous examinerons nos croyances centrales en tant que superviseurs et nous verrons jusqu’à quel point elles nous soutiennent lorsque nous avons à « sauter dans l’inconnu ».

Nous explorerons également le rôle de la peur, la notre et celle de nos supervisés. Nous identifierons les risques et les incertitudes associés à la supervision.

Le séminaire sera basé sur un très beau texte de Robin Shohet (fourni à l’inscription) issu du livre Passionate Supervision(éditeur JKP à Londres, non traduit).

Son expérience est que la peur s’insinue dans nos vies de manière déguisée, sous la forme du blâme, de la critiques, de la comparaison, nous poussant à donner des conseils déplacés, à avoir besoin d’avoir raison, à nous défendre de la honte. Toutes ces réactions peuvent opérer à un niveau subtil lors des séances de supervision.

En utilisant la sécurité que confère un groupe de collègues, nous accueillerons ces aspects de notre travail qui nous ont laissé impuissants, pour voir quels processus parallèles de peur pouvaient être en jeu dans le système et pour trouver des manières créatives de s’en sortir.

•    Utiliser l’ « Appreciative Inquiry » pour valoriser nos accomplissements
•    Apprendre à examiner nos croyances centrales vis-à-vis de la supervision
•    Savoir déceler les peurs en questionnant « qu’avez-vous peur de me dire ? »
•    Evaluer les risques et explorer les dangers de la compensation et de la surprotection
•    Apprendre à faire la place à l’amour et la compassion dans notre travail de superviseur
•    Savoir adopter la juste attitude pour trouver l’équilibre avec nos supervisés

•    Superviseurs de coachs ou de thérapeutes
•    Coachs ou thérapeutes intéressés par le métier de superviseur

 Robin Shohet est un auteur et un superviseur de renom international. Il pratique la supervision depuis plus de trente ans et a co-fondé en 1979 le centre for Supervision and Team Developpement avec Peter Hawkins en Angleterre.
Il partage sa vie entre Londres et Findhorn en Ecosse, et est reconnu pour ses engagements humanistes et sa profondeur de vue.

Robin comprend le français mais s’exprime plutôt en anglais (avec l’aide d’un traducteur).

Date :                 Samedi 10 septembre 2016 (10h-18h)
Lieu :                  Avignon
Prix :                   190 euros TTC
Inscription   :       L’inscription est effective dès réception de votre règlement de 190 euros TTC. Attention, places limitées.

Gilles Roy
Formation Evolution et Synergie
Tél pro 04 90 16 04 16

4  Sacred Landscape 
Insight and Wisdom through the 5 Seasons

Maximum 6 participants for 5 super-Vision sessions in 5 Parks and Gardens in London
April 2016 – February 2017

We will be working outdoors mainly using the backdrop of London’s great open spaces and the changing seasons to inspire our practice as coaches.

·        Walk, talk and explore case work
·        Reflect on you and your practice 
·        Engage in collaborative dialogue
·        Benefit from Nature as a wise teacher and source of insight
·        Combine movement and stillness (and a warm cuppa in the cafe absolutely!).
·        Use a range of creative exercises relevant to each of the five seasons:

Each session last three hours. You will have two supervisors:  Karyn Prentice & Elaine Patterson working with you.

More information from  Karyn on or Elaine at

5   New Coaching Supervision group starts 27th April 2016
Jo Birch is running a new supervision group in London, very near to Liverpool Street Station. 

Group Supervision is a great way to engage with other professionals in the exploration of the highs and lows, the delights and frights, of our work as coaches – a safe environment in which to focus on becoming more fully in service of those who chose to work with us. 

Jo’s groups start from a place of holding, acceptance and compassion and, from that place, focus on stretch and growth. Group members will bring any aspect that has an impact on their work – it could be direct client work, context, dynamics, an external factor or something less tangible. Jo will hold a safe place for this exploration, for being together, and the group will find its own unique rhythm and energy. 

When: The group will meet at 3pm on Wednesdays (initial dates 27 Apr; 25 May; 15 Jun; 6 July)
Cost:  £50 per person per hour.
This means that for 3 people, supervision group for r1.5 hours; each person will pay £75
For 4 people, supervision group for 2 hours, each person will pay £100.

Places are limited. If you are interested, would like to know more before deciding, or would like to book your place email Jo 

6 AOCS News
AOCS Masterclass: The Effective Supervisee - how to help your supervisees get more out of their supervision 
This is the first master class event in the UK and CSA members can attend at an AOCS Associate rate. 

Like coaching itself, supervision works better when both parties understand what is expected of them and have the skills to contribute to the process. In this thought provoking and participative master class, David Clutterbuck, Carol Whitaker and Michelle Lucas will share some of their key learning from the forthcoming book Coaching Supervision: A Practical Guide for Supervisees, which they co- authored.

Among the topics they will explore are:
- What qualities are needed for a coach to be an effective supervisee?
- How can the supervisor help the supervisee prepare for and fully engage with the supervision process?
- How important is the cognitive and emotional maturity of the two parties? Is it valid to assume that the supervisor will be more mature than the supervisee?
- How do you assess the quality of a supervisory relationship?
- With a strong UK influence in supervision activity what impact does this have for pan-culturalism and diversity in supervision?
- How do you know when it is appropriate to help your supervisee move on to a new supervisor? And how do you do it?

In keeping with their highly practical writing for the book, they will demonstrate some of the practical exercises that they use when contracting with a new supervisee. In the spirit of collaboration you will be invited to share your own experience of similar tools and engage in small discussion groups.

By the end of the master class you will have:
- Greater clarity about how to optimise the supervision partnership from both the supervisor™s and supervisees perspective
- Stretched your thinking about both the supervisors and the supervisee™s perspective
- Experienced some new tools and approaches which you could use in your own practice
- Developed some practical strategies as a Supervisor for helping your supervisees take joint responsibility for the supervision process
- Identified some questions for continued reflection for your own practice.

Organised by The Association of Coaching Supervisors (AOCS)

When: 5th May 2016 14.00-18.00 
Where: NCVO, 8 All Saints Street, London N1 9RL 
Cost: £75 (no VAT). Please note that the cost of the ticket also includes a free copy of 'Coaching Supervision: A Practical Guide for Supervisees'. This book normally retails at £24.99.

Contact: Peter Welch at or Susanna Way at  
 Book: Members can book to access the Associatate Rate via Eventbrite here:  
Other Events that may be of interest

6th International Coaching Supervision Conference
10th May 2016 (Oxford) at Oxford Brookes University
Details here:  

CSTD Supervision Conference
11th July 2016 (London) Robin Shohet and Joan Wilmot
Details here:  

Exploring the Divided Brain
Understanding the relationship between the two hemispheres with world-renowned author, psychiatrist and lecturer Iain McGilchrist

Residential four day course, 19th to 22nd August 
Venue:  The Fish Hotel, Cotswolds (near Broadway) 

Miriam Orriss attended this conference last year and thought it was fantastic!  The venue is brilliant, Ian McGilchrist is superb and highly informative and the workshops are very well run and highly creative.  We thoroughly recommend this course.  
Details here:

BASPRA Supervision Conference
15th October 2016 (Bristol)
Details here:  


Understanding What We Mean By 'WHO You Are Is HOW You Coach'    
Edna Murdoch CSA Director  and Elaine Patterson 

Coaching supervision enables coaches and people professionals to creatively reflect on WHO and HOW they are being in each moment and to become intelligent about the potential impact of ‘self’ in every coaching, chemistry, contracting, business or leadership conversation which they hold. 

As coaches and people professionals, we need to be fully present and engaged AND yet spacious and witnessing - giving attention to what is in front of us (coachee, group or commissioning client), to what is between us (the energy and relationship between) and to what is going on inside our own systems as we work (reflecting in action and attending to our own internal supervisor). 

But sometimes the pressures of time, an entangled system or a tightly focused contract, takes even the best executive coach or people professional away from these very influential aspects of our work.

Read more here 

Edna Murdoch is Co-Founder and Chief Executive of the international Coaching Supervision Academy, published writer and author in the professional press. Edna has been at the forefront of the supervision profession since 1991, pioneering the integration of classic supervision models with latest research findings in neuroscience, quantum physics and the contemplative traditions.

Elaine Patterson is an international Master Executive Coach, Accredited Coach Supervisor and Writer and is also the Coaching Supervision Academy's Director: Creative Development. Her vision is to bring the energizing, humanizing and creative powers of reflection and reflective practice to people professionals everywhere for ethical, courageous, compassionate and wise practice.


Shame - Why Should We Care?
Shame, learning and supervision and why it matters

Zoe Cohen  Executive Coach, Team Coach and CSA Mentor Coach 

Shame is a universally experienced human emotion and therefore by definition must be present in the field in our coaching and supervision; and yet there is little written about shame in coaching and even less about shame in coach supervision. My fascination with this topic and its inherent connection to learning led me to search the wider psychotherapy and counselling literature, and to conduct some research of my own with coach supervisors. Here is the story that emerged for me.

What is shame?

Shame is a ‘feeling of humiliation or distress caused by the consciousness of wrong or foolish behaviour’ . As adults we might experience shame in a number of ways including mortification, ridicule, contempt, humiliation, helplessness, powerlessness, inadequacy, and incompetence.
Read more here  ..

Working Globally In Organisations As A Leadership Supervisor  

Jackie Arnold CHANGE CSA Creative Director 

As many of you may be aware I use clean language methodology in my supervision sessions.  I also impart some of the questions to the leaders I supervise as they usually find this very helpful when working with their own teams.

A Clean Supervision Case Study
Recently as part of my supervisor remit, I attended an international meeting in Geneva as an observer. The CEO was chairing the meeting with some of his direct reports. As part of his leadership supervision he had asked me to give him  
Take a look at this exchange:

DR = Direct report    C = CEO

DR –“ ………So I decided to take action on this and make sure that the checks were done again so that….”
C – (interrupting) “Yes I see, so what were the findings?”
DR – Well, the checks were done and we noticed there had been several errors.  
C – Yes, so I guess you learnt from that and those errors won’t occur again?
DR – Well yes, er ….I don’t think so.

In this exchange it is clear that all the CEO is interested in is that the problem has been resolved.  He makes assumptions that these errors will not occur again without hearing his DR out.  He does not check to see what needs to happen for similar mistakes to be avoided in the future. 
Read more here ....  

Bare Listening

Amanda Riding  Coach Supervisor  

 I’ve been thinking (yet again) about listening, catalysed by two experiences:

•    resisting the four levels of listening of Otto Scharmer’s Theory U; and 
•    being drawn towards the premise of listening to connect, proposed in Judith Glaser’s Conversational Intelligence.

As I pondered the roots of my aversion to one idea, and my attraction to the other, I changed my mind about both.

Acclimatising to Scharmer’s descriptors, I began to see them as aspects of four genres of listening:
•    what we listen to; 
•    what we listen for; 
•    how we listen; and 
•    something I’m beginning to call ‘bare listening’ inspired by the mindfulness practice of ‘bare attention’. 

I’m describing listening energies, rather than levels: each is appropriate in different contexts, and may happen with greater or lesser awareness and/or skilfulness. This frame helps me engage more openly with Scharmer’s model.  

Examining my initial ‘yes!’ to Glaser’s ‘listening to connect’, I began to feel uneasy. Whether we listen to understand, to connect, or to…achieve any particular end, we listen with an agenda.   
Read more here ....  

Amanda Ridings Coach supervisor and author of Pause for Breath - bringing the practices of mindfulness and dialogue to leadership conversations

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