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Coalition for Collaborative Care Newsletter - Issue 10
Dear friends of C4CC. Here is our latest newsletter – I’m tempted to say the festive edition! As always I hope you find it useful and informative.

One thing featured is a call for help with two projects with NHS England which fall within our “system levers” work area. They are both aimed at helping and influencing commissioners to drive person centred care. One looks at “metrics” – what are the measures that can be used to know how person centred care and support is working from the point of view of people using services and supports and incentivize professionals and systems to prioritise these things. The second is aimed at making the economic case for person centred interventions – to support and encourage the commissioning of these supports.

If you are interested and feel you can help with these please do get in touch as soon as possible!

Best wishes from me and the C4CC team
Exciting Person-Centred Care Metrics and Economic Modelling Opportunities

The Coalition for Collaborative Care and NHS England would like to invite applications to undertake two separate pieces of work, which both support person-centred care. 
The work will review existing measures, provide practical implementation guidance and support tools for commissioners and identify gaps for further work.  This work is not intended to be a desk-based study but to use stakeholder engagement, in particular with commissioners, to identify and support them to meet the practical issues they face.  Click for a more detailed specification.
The lack of a robust financial case is often cited as a barrier to changing commissioning and clinical practice to provide person-centred care for people with long-term conditions.  This work will focus on financial modelling person-centred care for people with either a specific single long-term condition or multi-morbidity, estimate the opportunity for improving value through person-centred care and develop practical and simple guidance and supporting resources for commissioners and providers. Click for a more detailed specification.

The deadline for applications is Monday 21 December 2015. Applications and queries should be sent to
RCGP and NHSCC webinar - Stepping Forward : the challenges and rewards of commissioning collaborative care and support planning - 10th December 2015 - 12.30-13.30pm

The Royal College of General Practitioners (RCGP) and NHS Clinical Commissioners (NHSCC) are running a webinar to accompany the launch of the RCGP’s guide ‘Stepping Forward: commissioning principles for collaborative care and support planning’.

Collaborative care and support planning is a process for improving the conversation between patients and health care professionals. The end result is that the patient has a single care plan, shaped by their own preferences and goals.

Chaired by Julie Wood, Chief Executive of NHSCC, the webinar will explore the experiences of two organisations that have implemented care and support planning in different ways. Participants will hear first hand some of the challenges and the rewards of introducing this new way of working before we open up an interactive Q and A session.

Collaborative care and support planning requires an investment and leadership. Effective partnership working is still fairly new to the NHS and so we are all ‘learning by doing’. This webinar seeks to share some of that learning and encourage others to take the initiative forward.

To book your place for the webinar please click here.
Carers UK has recently produced a report on the rising value of carers' support and digital support tools to provide information on person-centred care and managing care on a day-to-day basis.

Valuing Care 2015 - The Rising Value of Carers' Support, details key findings on the economic value of the contribution made by carers, which is now £132 billion per year, almost double its value in 2001 (£68 billion). This is close to the total annual cost of health spending in the UK, which was £134.1 billion in 2014-15.

The report states the value of carers' contributions is growing, primarily because carers are providing more hours of care and partly due to the increased cost of paid home-care.

Carers UK has also launched new digital support tools for carers to provide them with person-centred information and tools to manage care. This is called Upfront and is designed to help carers navigate the maze of information and advice to tailor it for themselves. It was borne out of carers' frustrations that the amount of information online is increasing but it can be bewildering or not know where to start or what questions to ask.

The second is an app called Jointly which is designed to help carers, or people living with long-term conditions, manage care and appointments on day-to-day basis. It creates care circles involving family, paid workers and anyone else. It was designed from personal experience and will help with everything from collecting prescriptions, to medical appointments or even who is feeding the pets while someone is in hospital.

For more information on Upfront, click here, and for Jointly, click here.
Timebanking UK and Department of Work and Pensions Help Claimants to Connect Through Social Money

Timebanking UK is the charity that supports the development of time banks across the country where people exchange time instead of money. One hour of helping out a neighbour earns you one time credit, which you can use to buy something you need from another member of the community.

The Department of Work and Pensions has now informed all job centres across the UK about the benefits of timebanking.  Job centre staff are being given information about how timebanking works and how to locate their nearest time bank by searching on Timebanking UK (TBUK) website   People on benefits are already exploring the ways of getting involved in their local time bank.

They report that it is really important to feel useful and to be a positive influence and be able offer practical help to people who live nearby. They also value the chance to widen their social networks, skills and knowledge. Research shows that the wider any person’s social network the more opportunities, like finding a job, come their way.

To read the flyer from DWP on timebanking, click here.

#A4PCC: Have You Joined The Conversation?

'Our Declaration', which sets out the importance of person-centred care for people with long-term conditions, was launched earlier this year at NHS Expo. 

If you want to learn more about the declaration, NHS Sustainable Improvement Team's (SIT) work on action for person-centred care behavioural change work or details of how you can get involved, take a look at the new resource toolkit on their website.  

Whether you want to join forces at an event or simply add our hashtag – #A4PCC – to your work and tweets, no action will be too small in helping make person-centred care for people with long term conditions a reality.
The toolkit includes flyers outlining the behavioural change work, powerpoint slides and posters. You can also find ways to join in the conversation and share ideas through social media, including how to set up your own Twitter account, Lunch and Learn webinars and how to make your own declaration.

Also included in the toolkit are the powerful films showing the importance of person-centred care from the perspective of people who have lived experience of long-term conditions and details of how you can sign up to the monthly long-term conditions newsletter.

The toolkit is dynamic and will be added to in the coming weeks and months, and suggestions of what needs to be in it are welcomed. If you have a document or link you think others may find useful that can be added, please email

Supporting Patient Activation Across The NHS

The NHS England Person-Centred Care Team recently released two reports relating to patient activation and their development of a self-care / self-management programme.

Patient activation describes a person's knowledge, skills and confidence to manage their own health and care, which can be measured using a scale called Patient Activation Measure (PAM).

The first report, co-produced with the Health Foundation and Leicester University, provides early findings to support implementation of the scale across the NHS. It has been piloted with five Clinical Commissioning Groups (CCGs) and the report supports further roll-out, including to Integrated Personal Commissioning Sites and Vanguards. Leicester University will be producing a full evaluation of the programme.

The second report details the findings of more than 1750 doctors, nurses and allied health professionals to understand their support for patients taking a more active role in their care, beliefs and attitudes, and identifies their perceived barriers and training needs. It also informs workforce planning, and development of training and tools to support clinicians by partner organisations including the Royal College of General Practitioners, Health Education England and internal NHS England directorates. 
Social Commissioning for Health

C4CC partner, Centre for Citizenship and Community (CCC) at University of Central Lancashire is delivering a vital, new short course, designed to support effective and cost-effective commissioning with communities. 

Social Commissioning for Health is the work of a partnership between the CCC and NHS Alliance. It has been designed to enable CCGs, GPs, Health and Wellbeing Boards and local authorities to commission with and for their communities, understand and harness local community assets and understand the benefits, the gains and the risks.

The workshop takes place on Thursday 28 January 2016 and Wednesday 16 March 2016.

For more information click here or to book a place email
Hope For Better Mental Health: Exploring Co-Production and Recovery

A new publication from ThePublicOffice looks at six initiatives in Essex that are fundamentally rethinking where the agency and power for mental health recovery comes from.

Their report, Hope for Better Mental Health, highlights what radical co-production really looks like in practice, through a close engagement with those six innovative mental health initiatives.

ThePublicOffice spent time with the practitioners, managers and commissioners of these projects, and listened directly to the experience and perspectives of users and co-producers of the services. They found these initiatives share features that are completely different to what could be described as ‘business as usual’.

To find out more, read their blog here and to read the full report, click here.
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