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Coalition for Collaborative Care Newsletter
May - June 2015

Dear friends, here is the May / June edition of the C4CC newsletter. Having worked hard to build and promote the Coalition in recent months we now have a team in place, a greatly expanded group of influential national partners and a growing membership base.

We have been working with partners to identify their interests and the contributions they can make. Our model is that the central C4CC team, including its co-production group of people with lived experience and carers will facilitate and support joined up action by partners and members – the people and organisations who will make the change.  

Our work programme is aimed at “supporting the doers, creating the conditions” for a new deal for people with long term conditions. It was great to meet many of you at our recent large gatherings in London and Manchester and to hear all the personal pledges for action that people made. We are now able to move into a more active phase supporting the drive towards person-centred care for people with long term conditions.

Watch the website for developments in coming weeks – we will shortly publish our initial plan and progress report – please get in touch if you want more information or to get involved. 

Martin Routledge, C4CC Director
C4CC Regional Gatherings

In May 2015, we welcomed almost 200 people to our two gatherings in London and Manchester. They came together to learn more about the work of the Coalition for Collaborative Care, how they could help to deliver a new deal for people with long-term conditions and support us in building a movement of change to make person-centred care a reality.

We had people join us from across the UK and from a variety of backgrounds, including public health, health and social care professionals, voluntary sector, universities, clinical commissioning groups, charities, local authorities and people with lived experience of long-term conditions.

All our attendees came with an eagerness to share their own stories, learn from others and take part in conversations that helped to develop their own work and provide solutions to others. 

We are now looking for our attendees to tell us about their actions following the gatherings. Click here to contact us about what you have done to help make person-centred care a reality in your area. You can also read more about what happened at the events by reading our hosting record.
Our partners Nesta and the Health Foundation, are leading a programme, called Realising the Value, to help build and share the evidence for a person-centred health and care system. 

They are currently in the process of reviewing existing evidence of person-centred care approaches to assess their potential for impact. Most recently they completed a survey to help them compile a long-list of approaches and activities that contribute to person-centred care. 

Following on from that, they are hosting an event on Wednesday 15 July 2015 at Nesta's  office in central London. The event will give attendees the opportunity to feedback on their initial findings from the evidence review, help to develop thinking on tools, levers and barriers that have an influence on person-centred care and come together to help strengthen our case and build the next stages of the programme.

To register your interest in attending the event, please click here and for more information on the Realising the Value programme, please click here.
Building Community Capacity

Our partner, Think Local, Act Personal (TLAP) is working with C4CC, Public Health England, NHS England and NHS Alliance to provide a series of regional events on the topic of building community capacity.

These follow a national TLAP leaders seminar, which C4CC supported. The seminar was addressed by NHS Chief Executive Simon Stevens, who stressed the need for building and sustaining community assets and for a new relationship between the NHS and the voluntary and community sector. TLAP will next coordinate national level actions from the partners emerging from the seminar.

The regional events are aimed at Health and Wellbeing Boards, NHS England Commissioners, NHS Providers of Community Services and Voluntary Sector Providers. They are encouraging several representatives from each locality to attend, including citizen and voluntary sector representation.

This approach will enable focused discussion and support the development of a local action plan.

The events will run from 2 July – 14 July across the country.

For more information click here or to book a place at one of the events, click here.
NHS IQ Lunch and Learn Webinars

NHS IQ has a new collection of webinars from their Long Term Conditions Improvement Programme in July.

On Wednesday 8 July 12pm - 1pm, Paul Taylor, Innovation Coach will be discussing Health Pilots at Bromford Labs

Later in the month, there will be a webinar on Health Coaching for people with long term conditions with Penny Newman GP, Director of Service Integration, Colchester Hospital University NHS FT.

Registration details for both will be available soon here - for further enquiries please contact

If you want to catch up on any of NHS IQ's previous webinars, you can download the slides and materials here.
Every month we include details of our work and that of our partners, but we know there is even more happening to make person-centred care a reality - and we want to hear about it from you.

Part of building our powerful movement for change is to understand what is already working around the country, and use those examples, approaches and stories to encourage and inspire change in more areas. 

If you have something you would like to shout about, maybe a programme in your area that has shown good results or it could be a personal story about how you are working in partnership with professionals to coordinate your support for a long-term condition, we want to hear from you.

Please send a paragraph outlining your story together with your contact details to or The stories we receive will then be showcased under our 'Member Spotlight' section on this newsletter.
C4CC partner In Control has been working with Volunteering Matters and Ecorys to develop a new report 'Top Tips for Realising Person Centred Care through Volunteering'.

This guide focuses on how volunteering can promote and enable person-centred care and support and it is also about the introduction of personal health budgets.

The tips are for voluntary and community organisations who understand that volunteers can play a vital role in supporting people to get or manage a personal health budget.

This guide may also be useful for people who already hold a personal health budget or for others currently going through the process.

To view the report, click here.
Individual Service Funds and Contracting for Flexible Support

Our partner Think Local, Act Personal has recently published a new, comprehensive guide for council commissioners and providers to meet Care Act 2014 guidance on Individual Service Funds (ISFs).

The guide - Individual Service Funds (ISFs) and Contracting for Flexible Support explains what an ISF is, who it may be suitable for and aims to help councils promote the use of flexible support through ISFs. It shares the lessons from current best practice, in the context of the Care Act 2014, and it clarifies the meanings of key terms in a way that will enable councils to make progress.

It sets out how councils can contract flexibly with a service provider to meet a person's needs, and contract in a way that gives the person more control over their own support. 

For more information and to download the guide, click here

Patient Online Toolkit

Since April 2015, GP practices have offered Patient Online services. These services give people the option to make appointments, order repeat prescriptions and view their medical records online, rather than having to phone or visit their practice.

Patient Online will empower people to take greater control of their health and wellbeing by increasing access to services.

To support GP practices and other healthcare professionals, the Royal College of General Practitioners (RCGP), together with NHS England, has developed a range of resources and guidance for practices, plus a range of e-learning modules to help deliver online access for people.

The toolkit can be accessed here and contains 10 themed guidance sections, five e-learning modules, useful background information and links to other useful websites.

The RCGP hopes that Patient Online will make people's lives easier and, in time, reduce some of the administrative burden on practices, which will help to allow a greater focus on front-line care.

For more information on Patient Online, whether you are a health professional or member of the public, please click here.
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