Excitement and Readiness Accompanied the 2021 National HR in Hospitality Conference
CIHLER's long-awaited National HR in Hospitality Conference took place September 21-23 to at the Hotel Del Coronado in San Diego, California.

Watch the plenary sessions >>
Understanding New Traveler Needs This Holiday Season
Accenture research specialist Siji Elza George examines the data and discusses changing priorities and shifting demographics. 

Read the full story at Accenture >>
A ‘Don’t-Do’ List for Hospitality in 2022
CHR Board Member Kelly McGuire of ZS turns the to-do list on its head as the industry embarks on a new year. 

Read the full story at ZS >>
Watch recordings on demand.
Access all of our past events on demand from our new keynote webinar library. From real estate and finance to HR, entrepreneurship to food and beverage, technology to marketing, and cruise lines to airlines, our experts have covered it all.

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Is the Next Wave Move-On-Icron? 
Trips booked Jan 1 - 11, 2022 for travel from Jan 1 - March 31, 2022
  • Strong momentum despite Omicron news
  • Unmanaged business travel is out-pacing leisure
  • Demand from non-family (solos and couples) travel overtakes family travel in hotels
Booking Windows: US Domestic Hotel Bookings
Trips booked Jan 1 - 11, 2022 for travel from Jan 1 - March 31, 2022
  • Over 3/4 of Business bookings and 1/2 of Leisure bookings are for trips in the next 2 weeks
  • Almost 15% of Business bookings are for trips more than 31 days in the future
  • Significant opportunity to tap into Spring Break booking demand for leisure
Top Destinations: US Domestic Hotel Bookings
Trips booked Jan 1 - 11, 2022 for travel from Jan 1 - March 31, 2022
  • Sun and Sand destinations grab 3 out of the 5 top spots
  • Major metros are back but performing poorly relative to 2020 compared to resort destinations
  • This destination ranking is slowly returning to a pre-pandemic norm which bodes well for further recovery in 2022
U.S. hotel performance lost ground during the week of January 2-8 with declines in absolute levels and the index to 2019. Occupancy came in eight points below the pre-pandemic comparable as leisure demand slowed and business travel remained absent after a Saturday holiday. Average daily rate (ADR) came down roughly $37 from the all-time weekly high prior to New Year’s but still sat at roughly 95% of the 2019 comparable. 

CHR | Events | Membership
Advisory Board 

Cornell University
Nolan School of Hotel Administration
Center for Hospitality Research
149 Statler Hall
Ithaca, NY 14853

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