A Second Quarter Rebound: Are We There Yet?

By Crocker Liu, Adam Nowack, and Robert White, Jr.

"United States hotel prices have rebounded above their statistical lower bound in all regions except the Mountain states, signaling a return toward their pre-pandemic level—although we are not quite there yet."

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Preparing for the Return of Business Meetings, Conferences and Travel: Is High-Tech the New High-Touch?

By Chekitan Dev and Amy Wang '24

Industry experts from Allseated, IBM, Knowland, and Salesforce joined Professor Chekitan Dev in a panel discussion on how best to prepare for the return of business travel. 

Read the takeaways here >>
Geoffrey Ryskamp, VP, Sector Head - Retail & Hospitality, Medallia

In this role, Geoffrey provides strategic CX guidance and leads a multi-market team that implements Medallia Experience Cloud to leading hospitality and retail companies. Geoffrey has 20 years of experience in the hospitality industry, most recently a founding member of the asset management team at Pebblebrook Hotel Trust, serving as the Director of Asset Management. 

Learn more about Geoff >>
Save the date for upcoming CHR keynotes
Titles, dates, & times are subject to change. 
August 31, 1 p.m. ET
The New Normal: Post-COVID Hospitality & Restaurant Operations
September 30, 1:30 p.m. ET
Women in Hospitality & Travel: Challenges, Opportunities, and Progress
Missed a live keynote? Watch recordings on demand.
Access all of our past events on demand from our new keynote webinar library. From real estate and finance to HR, entrepreneurship to food and beverage, technology to marketing, and cruise lines to airlines, our experts have covered it all.

Click here to browse our entire collection >>
Aligned with historical demand trends, U.S. hotel occupancy dipped during the final week of July to 70.1%. At the same time, average daily rate (ADR) rose from the previous week to $142.76, which was another all-time high on a nominal basis. When adjusted for inflation, ADR ($134.59) was lower than the industry’s all-time weekly record from 2019. With summer travel season nearing its end, and concerns around the Delta variant, U.S. occupancy likely peaked during the third week of July.
The U.K., which experienced the Delta variant earlier than the U.S., has continued to show occupancy improvement since lockdowns were ended. During the most recent week, U.K. occupancy reached 71.2%, which was more than a point higher than the U.S. 

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