To: All CISS Employees
Date: March 17, 2020
New CISS Employee Guidance and FAQ's here: English Spanish
We have been in touch with many of you this week to answer questions you have regarding continuing to provide in-home care at this time, considering the COVID-19 virus. The Coronavirus (COVID-19) is front and center on everyone’s minds right now. We recognize this is an anxious time for many of our employees and families, with evolving advice from public health departments and our government. We are all doing our best to provide support to those most in need, and answer questions as they arise.
Our office first published guidance over email on March 6th to all of our employees and families. Today we are asking you to review our updated guidance and FAQ's that we just published on a new page on our website in both English and Spanish at the links above. This is also being mailed today to every one of our Respite Caregivers and Independent Living Specialists. The new website page for these and all future updates can be found at https://www.islandsocialservices.org/covid-19/
Nothing in our guidance is meant to replace any recommendations given by the public health department or any governmental entity. It is a living document and will be updated and published as major changes in our provision of care take place.
Please review the information above and contact our office should you have any questions or concerns. Regardless of our guidance, if you feel that you cannot or should not provide care right now for any reason, we support your choice. Please let us know so that we can plan accordingly. You can call us or reply to this email.
Please help us be a source of information and reassurance to our families and only reference factual information from credible sources. We rely upon information primarily from the CDC and VC Public Health Dept.
Thank you for all you do for the families! If you have any other questions, please do not hesitate to contact our office at (805) 384-0983.
Sharon M. Francis
Founder & CEO
Channel Islands Social Services