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DRM & Associates Valued Distributors,

DRM is here to provide our quarterly newsletter to keep you updated with what is new and happening with our manufacturers. This quarter we are reviewing:
  • Introducing Excel ThinAir Stainless Steel Cover and 2017 Pricing
  • Danfoss LX205T WIFI Thermostat Promotion
  • Marley GH48R Electric Fan-Forced Garage Heater
  • NEW Marley Engineered Products Print Price Books Available
  • MEP Expedited Shipping Program for Non-Premium Freight Orders
  • Marley Engineered Products - 10 Below Program 
  • Marley Engineered Product Returns 
  • 2017 GE Pricing
  • Calendars
Please forward onto any of your colleagues that may find this newsletter helpful. 

Thank you for helping us share the DRM & Associates message!
2017 Excel Pricing
Receive 25% off any size LX Mat/Cable with purchase of a NEW LX205T WIFI Thermostat from now to January 31, 2017!!!

Print Price Books Available

 
Marley has finished the revision for their print price books and the updated price books are located below. Please note any quote and/or orders after December 27, 2016 with reference to the incorrect pricing will not be honored. 
 

Expedited Shipping Program for Non-Premium Freight Orders

Starting December 2016, MEP customers will have the option to move their in-stock orders to the front of our shipping queue and shipped within 24 hours for a small expedite fee of $25.00 per order. 

During peak heat season, MEP sometimes experiences significant shipping queues due to a large quantity of orders being received within a short period. While this normally does not result in us missing our committed lead times, it does create a backlog of shipments that could result in an in-stock product not shipping for several days while it waits for its turn to be shipped.
   
This program will enable our customers to have their in-stock product moved to the front of the shipping queue and ship by the next business day at the latest.
    
Terms and Conditions:
  • The order must be marked “ship complete” and the entire order must be in our inventory and not allocated to any other earlier order received.
  • The fee for this expedited service is $25 per order.
  • If for some reason MEP fails to ship the order within 24 hours, the $25 fee will not be charged, but the order will still ship at the front of the shipping queue.
  • Premium freight shipping orders do not need to opt for this expedite service because these orders are already placed at the front of the shipping queue and normally ship within 24 hours of availability.

Review the Commonly Asked Questions & Answers for more information regarding the program.
 

10 Below Program

 
Where select excess and obsolete products are available at a first-come, first-serve basis and while supplies last. Inquire with us to find out pricing/availability!



TERMS & CONDITIONS
•All sales are final – No returns will be accepted
•The price provided is the price - No contract pricing is valid
•We reserve the right to alter and discontinue this program at any time
•Each order must reference both the Model Number and the Item Number
•All MEP standard terms and conditions apply
•While supplies last

 
Additional excess and obsolete products may be made available and announced each quarter!

Returns

Marley has become stricter with their returns. In most cases, they prefer to provide a replacement part rather than an entire heater with in-warranty defect(s). 

Going forward, please contact technical service at 800-642-4328 to troubleshoot the problem. Once the nature of the defect is known we will get the warranty process moving and Marley will send the replacement part under warranty directly to your customer if you so choose. 

If we have to get a return authorization Marley will inspect and if the repair can be made they will repair and return the product to the distributor and no credit will be issued.
 



 
General Electric Price Increase
 
As of January 2, 2017 General Electric has had a price change. 

Please send us an email (sales@duker-reilly.com) if you would like a copy of the new GE PTAC pricing. 
2017 Calendars
 
If you are in need of a 2017 calendar feel free to let us know.
We have several DRM calendars that we are happy to pass out. 

Warmest regards, 


Ray McPherson, Nancy Castle, Sean McPherson, Patrice Balogh, Kevin Reid, & Samantha Linder.

Copyright © 2017 Duker-Reilly-McPherson and Associates,Inc. All rights reserved.
We periodically send newsletters to our customers to keep them up to date with manufacturers.

Our mailing address is:
Duker-Reilly-McPherson and Associates
51510 Industrial Drive
New Baltimore, MI 48047
 
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