Simon's Says - Issue #25 - December 2016
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What to do with an irate caller

The 6 Most Important Items on A Revenue Cycle Professional's Christmas Wish List

Throughout the course of the last year we have outlined many topics in our blogs that help achieve a high level of recovery of outstanding patient debt. This work is performed across billing departments, early-out self-pay philosophies and third-party debt collectors – all of which rely on different levels of tools and similar techniques. Grouping these specialists into a single bucket of professionals, we paint a broad picture of what the amalgamated “Revenue Cycle Professional’s” Christmas list looks like in 2016...

14th Annual NAVAC Golf Tournament Sponsored By Simon's Agency, Inc.

Getting Your Accounts to Us Sooner Will Help Increase Your Recovery Rate

A rule of thumb to always consider is that decreasing your “Account Age (days)” will help increase your remittance as it increases the likelihood that we can collect on those accounts for you. Getting your accounts to us sooner will also allow you to get back to doing what you do best by re-purposing your manpower back to its core competencies. Let us do the collection work for you sooner, and you will reap the many benefits of doing so!
14th Annual NAVAC Golf Tournament Sponsored By Simon's Agency, Inc.

REMINDER: Simon's Agency Launches Client Resources Web Page with Links and Help Files

Simon's Agency strives to provide the very best customer service possible to our clients. Sometimes all that is needed is a helping hand to clear an obstacle and that's why Simon's Agency offers a dedicated Client Services team and has launched a new web page that consolidates all links, files, reporting, placements, instructions and sign-ups that our clients may need. This was designed in order to give our clients a central location where they may find all of this information. 

How to hack your brain chemicals to be more productive

How to tackle big issues when you’re constantly putting out fires

Psychology of warfare: Tell if someone is lying

Psychology of warfare: Get someone to tell the truth

Psychology of warfare: Tell if someone is trustworthy

And one just for fun:

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