News from the Office of Enterprise Technology Services
December 2015
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howz.IT, Newsletter of Hawaii's Technology Transformation, Smart.Safe.Connected
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"Our IT governance team has developed a strong process based on industry best practices to provide appropriate oversight and maximize opportunities to leverage resources to improve and enhance state business operations."
— Todd Nacapuy, Chief Information Officer, State of Hawaii

In this edition...

Ige administration strengthens IT governance

Gov. David Ige and Chief Information Officer (CIO) Todd Nacapuy have announced a new, mandatory governance process to ensure success for State of Hawaii information technology (IT) programs and projects.

"The goal is to provide the essential state oversight necessary so that intended objectives are achieved and positive return on investment is realized for the people of Hawaii."
— Gov. David Y. Ige

Under the IT governance process, projects must pass several review "gates" during four key phases: 1) pre-initiation (concept); 2) initiating; 3) planning; and 4) contract execution and implementation. At each gate, prerequisite documentation will be required for an investment or project to be approved, denied or deferred by a reviewing body before proceeding to the next phase. This graduated approach provides multiple review points for IT investments and projects, from inception through completion.
Project Request Timeline
Initially, projects subject to the new governance requirements will include:
  • IT development and modernization projects identified under Act 119, Section 41, Session Laws of 2015 (the General Appropriations Act of 2015), or any future related legislation or budget bills;
  • IT projects that require technology resources estimated at $1 million or greater; and
  • Enterprise modernization projects identified by the CIO, typically those that will leverage business and operational efficiencies and benefits for multiple departments or agencies.
For more information and resources, state departments and agencies may visit the Office of Enterprise Technology Services (ETS) website at and click on "IT Governance."

Team Member Spotlight: Todd Omura, IT Governance Officer

Todd Omura photo
Overseeing implementation of the state's IT governance requirements will be newly hired ETS IT Governance Officer Todd Omura, who reports to the state CIO.
Before joining ETS in November 2015, Mr. Omura worked as an enterprise asset management consultant specializing in IT solutions.
Prior to that, he was a research fellow of the nonprofit Logistics Management Institute, conducting life-cycle benefit and cost analyses as well as independent verification and validation (IV&V) of enterprise applications and systems for various government clients. He also served as an economist for the U.S. Army Corps of Engineers, managing the development, fielding, testing and maintenance of the economic analysis software system for the Department of Defense and other agencies’ facility construction projects.

Mr. Omura earned his juris doctor degree from the University of San Diego School of Law and a bachelor’s degree in economics from the University of California, Davis.

Learn more about State Parks’ new online permitting system

As mentioned in last month's howz.IT, the Department of Land and Natural Resources (DLNR) Division of State Parks recently launched a new on-line system for the Mokuleia section of Kaena Point State Park Reserve on Oahu's north shore.

The project represents a successful collaborative effort between DLNR, ETS and Hawaii Information Consortium LLC, with grant support provided by the State Technology Transformation Fund of the Hawaii Community Foundation. The result: an effective, efficient solution that modernizes the process while avoiding public user fees.

Video screenshot
State Parks released a 2 ½-minute-long video that walks interested individuals through the new application process. Link to the video.

Vital Statistics: Office 365, eSign Services

Piechart showing migrations

Office 365 Migration

To-date, under an expedited timeframe, the state Office 365 Project team has aided in the deployment of 9,750 user licenses and the migration of 7,193 mailboxes.

Recent additions to the Hawaii Office 365 ohana included personnel from the Office of the Attorney General as well as the Departments of Budget and Finance, Defense, Human Services, Land and Natural Resources, and Transportation — each enjoying the benefits of added security, disaster recovery, and applications and tools.
Gov. David Ige electronically signing a document

Electronic Signature Services

Since the governor’s office began piloting eSign Services on Oct. 1, 2015, more departments and agencies have begun adopting this more efficient "paperless" environment.

Before launching eSign Services, Gov. Ige had signed approximately 1,180 departmental documents since taking office. After the launch, already more than 1,400 documents have been transmitted electronically via eSign Services for signature within the office as well as various departments.

Governor, CIO discuss IT workforce development at ‘MIS Splash’

Shidler College of Business' inaugural MIS Splash event last month was "standing room only" as Gov. David Ige offered the keynote and State CIO Todd Nacapuy participated in a panel of distinguished public- and private-sector CIOs to discuss Hawaii's IT workforce.

One of the goals of the event was to increase awareness of career options and job opportunities in Hawaii. Shidler's MIS program is certainly producing some of Hawaii's future leaders in the field!
MIS Spash event photo
MIS Spash event photo
MIS Spash event photo
(Photos courtesy Shidler College of Business)

Above, Dr. Hong-Mei Chen of the Shidler College of Business Department of Information Technology Management kicked of the inaugural MIS Spash event on Nov. 23.

Gov. David Ige shared his vision for a future where more of Hawaii's youth will choose a career in the state, and an esteemed panel of CIOs shared their insight with students considering their post-college paths. Panelists included (from left) Garret Yoshimi, vice president for IT and CIO, University of Hawaii; Sheh Bertram, CIO for Bank of Hawaii; Todd Nacapuy, CIO for the State of Hawaii; and Steve Robertson, executive vice president and CIO for Hawaii Pacific Health.

In our next edition...

Read about the state's long-term data center strategy to add stability, capacity and redundancy. This will include partnerships between state agencies to maximize positive return on investment.

Also watch for future editions for the progress of discussions to formally consolidate the Information and Communication Services Division and the Office of Information Management and Technology, as well as updates on CIO priorities including IT workforce development, IT governance, enterprise shared services, enterprise programs and projects, open government, and cyber security.

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