Anrah News - January 2015
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"Of all the skills of leadership, listening is the most valuable and one of the least understood. Most captains of industry listen only sometimes, and they remain ordinary leaders. But a few, the great ones, never stop listening. That's how they get word before anyone else of unseen problems and opportunities."  Peter Nulty Fortune Magazine

In my work as a coach I’ve witnessed many transformations. Those who were suppressed, lacking in confidence, unhappy, negative or stonewalling and aggressive transform into the most dynamic, generous and positive of human beings when genuinely listened to. It is profound leadership strategy to influence and inspire loyalty and advocacy. 
Make no mistake, listening well is hard work. You bring your awareness into the present moment. You convey your empathy, curiosity and focus to bear on the other person. How often do you listen?
According to Co-Active Coaching, there are 3 levels of listening.


  1. Internal Listening is when you are constantly hearing your own inner voice making judgments whilst the other person is speaking. You may be thinking, “I’ve had an experience like that”, “I’m bored now”, “I’m really hungry” or “I’m terrified of saying the wrong thing and looking stupid”. To be at this level might be absolutely appropriate in context. However, it can be an obstacle to true communication.
  2. Focused Listening gives a powerful laser beam of attention on the other. Every sense is alert to absorb what is being conveyed. There is no other thought but of what’s at hand.
  3. Global Listening is the soft focus of paying attention to everything in the environment. You are fully aware of the shifts of energy building or dissipating, the nuances of attitude, sadness, lightness, the underlying mood. This is the level at which intuition as well as metaphor and imagery are available to you.

Whether you are holding an interview or chairing a board meeting, levels 2 & 3 are most productive for creating the paradigm shifts that develop a company.  
The times when I’ve listened deeply can be magical. The energy in the room surges and both myself and the speaker get caught up in a vortex of thought, light, ideas and creativity. It connects seemingly unrelated pieces into a vast, satisfying whole. It can sometimes even be akin to a mystical experience.

If being listened to deeply can do this, it can change lives as well as workplaces. It’s the most influential thing you can do.


In the days when I learnt to code by punching holes into brown card and computers took up whole rooms, Margaret Hamilton led a team of programmers that took the Apollo mission to the moon. When we complain that 16GB in a phone is pitiful, Margaret Hamilton was working in kilobytes. In the picture, she is standing beside all the coding that got Apollo 11 to the moon and back.

After graduating with a Maths degree, Margaret Hamilton started programming at MIT in the early '60s to support her husband through Harvard Law School. Programming was not accorded much status and
having taught herself, she thought it would be a useful income until she could study for a Maths doctorate.
However, NASA approached MIT for programmers and she was chosen to lead the team.
As a working mother, she would take her daughter Lauren to the lab at weekends and in the evenings. Whilst the 4 year old slept on the floor of the office, her mother created the routines that would be added to the Apollo's command module computer. Her team was inventing as they went along and what they evolved not only got people to the moon, their work launched the software industry. Indeed, Margaret Hamilton herself coined the word, 'software engineering' to distinguish it from hardware engineering much to the amusement of her colleagues. Indeed the phrase became an in-house joke for a time.

Having engineered the software through from the first mission until Skylab and Space Shuttle, Margaret Hamilton went on to lead several software companies and in 1986 founded and led her own Hamilton Technologies Inc, "to accelerate the evolution of our technology and introduce it to more users."

Her mission nowadays is in continuing to develop ultra reliable software design including her Development Before The Fact (DBTF) and Universal Systems Language (USL) systems even into her '80s and beyond.

Anrah News
We at Anrah are excited about putting together plans for setting up a new Virtual Learning Environment. This means all participants of our trainings will have access to web and online learning programmes. This is in the preliminary stages though thanks to help and advice from experts and other other users (a big thank you to Dr Graham Wilson and Emma Proctor-Legg) we should be up and running in the New Year.  
Due to popular demand there will be another “Stand Out from the Crowd: Leadership and Gravitas Training” workshop on Friday January 22nd 2016 at my office at Eastpoint Business Park, Oxford.
The event runs between 10am and 5pm and will have a maximum of five attendees. The morning will focus on your inward presence and the afternoon on your outward presence. For more detail please email me or give me a ring on 07939 261743.
Do you want coaching and training on developing:
  • credibility
  • gravitas
  • influence
  • increased reach
  • stakeholder buy-in
  • leadership authority
Please email me or call 07939 261743 to discuss your objectives for yourself or your leadership team and how I could help you achieve them.

I look forward to hearing from you.

Copyright © 2015 Anrah, All rights reserved.

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