We were delighted to win the Consumer Protection Richard (Dick) Fletcher Award this month.
It was great to see all the hard work of all our staff and volunteers recognised. We look forward to treating them to a well deserved 'Thank you' event in May, thanks to a grant we received from Volunteer WA.

Our Managing Solicitor Gemma featured on the radio three times this month!  Once on ABC Perth to talk about the awards as well as on Curtin FM. She also had her regular spot on Heritage FM talking about specific consumer issues, including contract breaches by tradespeople and what to look out for when deciding which retirement village to move into.  She also spoke about the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry.

CCLSWA has been working hard on a new strategic plan to firm up our direction for the next three years. As part of this
process, we have reaffirmed our values, and we feel that these words summarise our principles as an organization and will help guide our work. We are delighted to share them with you
This months theme is Home Repossessions: 
If you are behind on a home loan repayment, it is important to act quickly and not ignore the situation. You are more likely to have a better outcome if you address the problem as soon as possible.

If you are behind on a home loan repayment, your options include:
  • Applying for a hardship variation;
  • Applying to postpone enforcement proceedings;
  • Refinancing the loan; and
  • Negotiating for time to sell the property.

Click here to see our flow charts on postponing enforcement proceedings and making a hardship request. For more information you can review our Have you missed payments on your home loan? fact sheet.

If you have missed a repayment, you are in default and your lender may send you a default notice. Click here to read our Default Notices Fact Sheet.

If you have received a writ of summons issued from the Supreme Court, you may need to file a Memorandum of Appearance at the Supreme Court. There is usually a very short time frame between you receiving the writ of summons and having to file this document.

If you have received legal or Court Documents from the lender, you may be at risk of losing your home and you should contact us urgently.

 Consumer Credit Legal Service (WA) Inc. is a statewide service providing free legal advice and/or representation in the areas of banking, finance, credit; and consumer goods and services. The organisation provides free assistance through the telephone advice line (08 9221 7066),  casework and community legal education.

Copyright © 2018 Consumer Credit Legal Service WA Inc All rights reserved.

Our mailing address is:
Consumer Credit Legal Service (WA) Inc.
Level 1, 231 Adelaide Terrace
Perth, WA 6000

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Consumer Credit Legal Service (WA) Inc · Level1, 231 Adelaide Terrace · Perth, Western Australia 6000 · Australia

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