CCLSWA Newsletter May 2015

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Who we are and what we do 

 Consumer Credit Legal Service (WA) Inc. is a statewide service providing free legal advice and/or representation in the areas of banking, finance, credit; and consumer goods and services. The organisation provides free assistance through the telephone advice line (08 9221 7066),  casework and community legal education.

Law Week 2015 
11 to 15 May 2015

Each year, Law Week provides an opportunity for legal professionals to engage with the community and with each other to share knowledge about the law and to promote an open, independent judicial system

CCLSWA was involved in a number of initiatives for Law Week 2015: 

1. Financial literacy sessions to Year 12 students  

CCLSWA believes the best preventative measure against financial woes is good financial literacy. The best place to start is at school.  CCLSWA regularly presents to high school students. A few of CCLSWA’s May sessions coincided with Law Week:

Melville Senior High School 
Southern River College(joint effort with Gosnells CLC)

2. Financial literacy sessions to new Australians 
CCLSWA’s solicitor Gemma Mitchell and a paralegal visited a group of 40 new Australians at the Metropolitan Migrant Resource Centre to talk about loan contracts, credit cards, car contracts, telco contracts, financial hardship, payday loans and credit repair companies. CCLSWA aims to equip new Australians with skills and know-how to negotiate the complex Australian legal and financial landscape.  CCLSWA hopes to enable new Australians to avoid preventable financial pitfalls.

3.  Financial literacy discussion with Ethics Disability Advocacy Centre
CCLSWA’s Principal Solicitor Faith Cheok and a paralegal met up with EDAC advocates to discuss CCLSWA’s specialist areas and how CCLSWA can work with EDAC advocates to assist their clients. CCLSWA appreciates that advocates help clients on a wide spectrum of issues and face varied challenges in their role. The meeting was also a valuable opportunity for CCLSWA to learn from EDAC and fine-tune our processes to suit EDAC better

4. Education session on credit reporting (Joint effort with Northern Suburbs CLC) 
CLSWA’s solicitors Alicia Chan and Curtis Ward attended at the Northern Suburbs CLC to speak about credit reporting. Curtis highlighted the significant areas of the new credit reporting regime, including how consumers may access free copies of their credit reports.

5. Consumer advocacy workshop to financial counsellors 

CCLSWA’s second workshop in the series coincided with Law Week. CCLSWA solicitor Curtis Ward focused on the concepts of maladministration and unfair contracts. Through the workshop, CCLSWA aims to assist financial counsellors and consumer advocates identify the circumstances and the evidence to successfully challenge a loan contract on the basis of unfairness.

Upcoming Events
 Consumer Advocacy Workshop: Australian Consumer Law
CCLSWA will run the above workshop with guest speaker Cecilia Brodrick, of the Department of Commerce.

Date: 14 July 2015

Please register by 12 June 2015. 
Registrations or inquiries: 
Spaces are limited.

Apologies but there will be no telephone conference facilities for future 2015 workshops.
We will endeavour to provide such facilities for 2016.
Financial literacy & community legal education 

All year round, CCLSWA clients seek help for their financial issues.  Most of these issues are preventable or can be minimised. Instead they often result in burdensome or shackling consequences for our clients, causing them angst, stress and loss of financial freedom and opportunities. 

CCLSWA is committed to financial literacy education initiatives and community legal education. We reach different target groups: high school students, youth, new Australians, community advocates and groups with specific vulnerabilities such as migrants with low literacy, prisoners and women.

We recently also presented at North Lake Senior Campus, Kennedy Baptist College, People with Disabilities, Headwest, Metropolitan Migrant Resource Centre and MIDLAS.
Contact to find out more.

Need more information
Call us: (08) 9221 7066 (9am – 4pm weekdays)
Send us an email
Visit our website:

Copyright © 2014 Consumer Credit Legal Service (WA) Inc All rights reserved.

Our mailing address is:
Consumer Credit Legal Service (WA) Inc.
Level 1, 231 Adelaide Terrace
Perth, WA 6000
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