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The SOUTH Update

Be calm, be kind, be safe. 
~Dr. Bonnie Henry


**Masks are mandatory at all times while you are in the clinic**

1. COVID-19 Update

British Columbia is now in Stage 3/4 of the BC’s Restart Plan. It has been announced that we moved into Stage 3 as of July 1. The criteria for moving to Step 3 is at least 70% of the 18+ population has been vaccinated with one dose, along with low case counts and declining COVID-19 hospitalizations. You can find all up-to-date information here about BC’s Restart Plan as we progress through the stages of what is considered allowable regarding social gatherings and activities, including travel and business operations. In order to keep moving forward in the right direction the goal is for BC to see:

  • Declining COVID-19 case counts
  • Increase vaccination rate in people 18+
  • Declining COVID-19 hospitalizations, including critical care
  • Declining COVID-19 mortality rate
The most effective way for the province to keep moving forward is for people to consider being fully vaccinated. 
For further non-medical COVID-19 questions you are able to use the digital assistant on the BC Government's website or call the COVID-19 hotline at: 1-888-COVID19 or 1-888-268-4319, which is staffed from 7:30 a.m. to 8 p.m. seven days a week. 

Masks continue to be recommended in indoor public settings until 14 days after your second dose of vaccination and our mask policy remains in effect. We do ask that people continue to socially distance. Stay home if you are sick: If you or any member of your household feels unwell, please stay home and get tested for COVID-19. 

Anyone in the province of British Columbia is 12 or older (with or without a care card) is eligible to register for the vaccine. 


If you are needing to register for your first dose click here:

To get your second dose click here:

*You're fully vaccinated 14 days after dose 2*

If you have a medical condition or you were invited to get a COVID-19 vaccine because you are clinically extremely vulnerable (CEV), you may have questions about planning for your vaccine.
Review information on
BCCDC's vaccine considerations page about:
  • Allergies
  • Children and young people (age 12-17)
  • Pregnancy or breastfeeding
  • Health conditions that make people clinically extremely vulnerable
  • COVID-19 illness
  • Other conditions and considerations

2. COVID-19 & Vaccines in Pregnancy

In a study released February 25, 2021, the RID Program reported increased rates of hospitalizations and ICU admissions among those pregnant diagnosed with COVID-19. While there is insufficient evidence to 100% confirm the safety of the COVID vaccination in pregnancy, given that pregnant people exhibit greater susceptibility to illness from respiratory infections, the Society of Obstetricians and Gynecologists of Canada recommends that those who are pregnant or breastfeeding should be offered vaccinations at any time if they are eligible and no contraindications exist. We will be keeping you updated as information evolves.

You can find out more information here: and through the Vaccine Considerations page from the BC Centre for Disease Control website here:

Click on the link below to access the RID Program report:

Click on the link below to access the SOGC report:


3. COVID-19 Dashboard

Click for the British Columbia COVID-19 Dashboard. This will show a breakdown of COVID-19 in each health authority region of British Columbia and can be a handy visual resource to check active and recovered cases.

4. Anti-Racism Commitee Update

This statement contains content about residential schools that may be triggering. Support for survivors and their families is available. Call the Indian Residential School Survivors Society at 1-800-721-0066 or 1-866-925-4419 for the 24-7 crisis line. The KUU-US Crisis Line Society also offers 24/7 support at 250-723-4050 for adults, 250-723-2040 for youth, or toll-free at 1-800-588-8717.

Tribute to the 215 Indigenous children in the lobby of BC Children’s Hospital
Our hearts are heavy with the news of the unmarked graves of 215 children found at the site of the former residential school in Kamloops, Tk'emlúps te Secwépemc Nation territory. We continue to grieve as we learn of more findings across Canada. As healthcare workers who care for growing families every day, the humanity of these children—and the ripples of community trauma and grief caused by their initial loss and this recent discovery— does not escape us. 

The horror of this discovery is a reminder of the ongoing legacy of Canada's intentional cultural genocide against Indigenous peoples. Far from being a relic of the distant past, the last residential schools in Canada closed in 1996-1997. We know colonialism lives on today in the form of systemic racism in the healthcare system, government apprehensions of Indigenous children, and failures to invest in basic necessities like clean drinking water in Indigenous communities. As care providers, we have a duty to address past and present injustices affecting the health and wellbeing of the families we serve. 

We acknowledge that we work within a medical system rooted in ideologies of white settler supremacy that continues to be an unsafe place for many. In the wake of this tragic discovery, we are renewing our commitment to anti-oppression and reconciliation. 

Our SCBP Anti-Racism Committee is assessing what meaningful actions our practice can take to advocate for the rights of Indigenous peoples and ensure the care we provide is culturally safe and competent. We have asked all members of our team to contribute to a fund for Indigenous UBC Midwifery Students and have compiled lists of resources about anti-racism and trauma-informed care for all SCBP team members to familiarize themselves with. 

To our clients and colleagues, we humbly encourage you to use this tragedy as a renewed call to action:
  1.  Educate yourselves and your children about the history of residential schools: 

Enrol in the free online Indigenous Canada Course through the University of Alberta.

Read about Indigenous history and colonization in Canada:
Seek out children’s books and other educational resources about Indigenous history and the residential school system to share with your kids.

Familiarize yourself with the 94 Truth and Reconciliation Commission (TRC) Calls to Action, only 10 of which have been completed to date.
  1. Support or donate to those whose life’s work is protecting and supporting Indigenous children and families. Indigenous midwives help bring birth back to Indigenous communities and are a protective force against racism in the health care system.

GoFundMe for Indigenous UBC Midwifery students
GoFundMe for the ekw’í7tl Indigenous birth workers
  1. Donate to Indigenous-led initiatives that support survivors of residential schools and their families: 

Donate to the Indian Residential School Survivors Society 

Donate to Tkemlúps te Secwépemc directly. Per Chief Rosanne Casimir

“Tkemlúps te Secwépemc is now accepting donations that will automatically be deposited into a separate account set up for this initiative. The email is: There is no other fundraising initiative that Tkemlúps te Secwépemc has authorised or is participating in at this time.”
  1. Advocate for change

Click here for a list of actions non-Indigenous people can take, including contacting your MP and elected representatives to demand greater government accountability and investigation into the residential school system.

“These children would have been Elders and members of our communities today, and we must honour them by joining forces to urgently call for Action 75 of the Truth and Reconciliation Commission, to identify all cemeteries, residential school sites, and unmarked graves at which Indigenous children have been buried” - Sḵwx̱wú7mesh Úxwumixw (Squamish) Nation
Click for our anti-racism resources

On behalf of the South Clinic Anti-Racism Committee

Heba Al-Nashef, RM; Preveena Dharmaraj, MD: Rebecca Dickinson (on leave), RM; Kiran Nayar, MD; Tobi Reid, RM

5. Registered Clinical Counselor

Danielle Schroeder (Registered Clinical Counsellor, MA, RCC)

Danielle is continuing to provide virtual appointments and also meeting with patients in the clinic, acknowledging that human connection, in person, can also be therapeutic. She has virtual or in-person appointments available on: 

 Tuesdays between 9am and 5pm 

 Thursdays between 3pm and 8pm 

Fridays between 9:30am and 5:30pm  

Other days and times can be made by special arrangement. 

For more information or to book an appointment please email Danielle at:

6. South Hill Updates 

We are continuing to review public health recommendations and will update you when we feel that we can safely, and efficiently allow patients to book their own in-person appointments again. Until then, follow-up in-person appointments are still being booked with your care provider during the virtual appointment.
Our email address has changed to!
Please update your browser tabs, bookmarks, and records. Any emails that have been sent to our previous address (since October 2020) have not been received and will not be retrieved by our team.

Our clinic is updating some of our workflows and we are asking all patients to please no longer leave voicemails to book appointments and instead use our new online booking system. This will help free up our phone lines for urgent matters. If you need to book a same-day urgent appointment or are unable to use our online booking system, please email our admin team at for appointments available. We will be able to get back to you faster this way, instead of calling. 


10am - 12pm OPEN
2pm - 4pm OPEN

VOICEMAILS: DO NOT leave voicemail between 5pm - 9:00am - please email


If you’re new to our clinic and booking your newborns first set of vaccines and check up, please email us at, so our receptionists can make sure we have your newborns most up-to-date chart and contact information. For anyone booking their child's next vaccine appointment, you may book in for the phone consultation through our online booking system. One parent is allowed to accompany their child.


During the pandemic, well-baby visits will be done in two separate appointments. Our goal is to have you and your baby in-and-out of the clinic in under 15 minutes!

Appointment Part #1: Phone consultation with the medical provider to discuss concerns and answer questions about the vaccinations which will be received. Your medical provider will then book you in for an in-person appointment during one of the vaccine clinic days. 

Appointment Part #2: In-person appointment for vaccines and quick check up. 

*If you are choosing to complete an alternative vaccine plan, we ask that you book these appointments with your nearest Public Health Unit. 



We know that life gets busy however, it is extremely helpful if you can be proactive when it comes to managing your prescription needs. If you see you are more than halfway through your prescriptions and you have no remaining repeats on file with your pharmacy it’s time to book an appointment for a refill! Please book online here:

We have workflows in place to prevent medication errors. This includes having your prescriptions renewed by the Doctor that prescribed them and a phone appointment to ensure you do not have any new health issues that might change your prescription.

Prescription refills will not be called into the pharmacy; you must book an appointment.
There is a 24-hour turnaround time after your appointment for your prescription to arrive at the pharmacy.  

If your care provider is away on vacation or maternity leave, please book in with the corresponding locum who will be covering for them. If you have questions, please email
Dr. Danielle Chard - (Partial return from maternity leave)
Locums: Dr. Gabrielle Rabu & Dr. Stephanie Hughes

Dr. Nicole Thong - (Maternity Leave to April 2022)
Locums: Dr. Evelyn Yeung until July 16 and back on September 7 to March 31, 2022. Dr. Alex Rice from July 19 to September 3.

Dr. Karina Zielder 
Locums: Dr. Lizzy Andrews, Dr. Alex Rice, Dr. Giorgia Tropini

Dr. Preveena Dharmaraj
Locum: Dr. Lizzy Andrews

Dr. Fiona Petigara
Locum: Dr. Giorgia Tropini

Dr. Adriana Mejia-French
Locum: Dr. Giorgia Tropini

Dr. Justine Spencer
Locum: Dr. Danielle Smith

Dr. Maralyn Hope
Locum: Dr. Danielle Smith

Dr. Ian Arbuckle
Locum: Dr. Allison Bennett

Dr. Dounia Kayal
Dr. Alex Rice

Dr. Rita McCracken
Locum: Dr. Alex Rice

Dr. Stephanie Stacey - (Maternity leave to August 2022)
Locum: Dr. Alex Rice
Did you know you have options for long-acting, reversible contraception at South Hill? We've always provided IUD insertions but now some of our doctors are inserting implantable contraception (spoiler alert, it's inserted into your arm). To read more about these options and if they are right for you below are some information sheets. If you would like to book an appointment for an IUD or implant insertion please book a consult appointment with your regular care provider and they will book you a clinic visit for either procedure. 

7. Parenting Workshops 

We welcome patients from South Community Birth Program and South Hill Health Centre to enroll in one of our many free virtual parenting workshops. You can always find the most recent workshop dates by visiting our website's events page: 

To enroll, please email us at and include your full name, date of birth and care card number. 

Click this link to learn more about the events and workshops:

Baby Care Basics - 1 to 6 months

Baby Care Basics - 6 months to 1 year

Motherlode: Pathways Forward for New Mothers - on Zoom  

Motherlode Prenatal - Pathways for dealing with anxiety in pregnancy

Click here for: Postpartum Drop in Virtual Groups (no registration needed)

8. South Community Birth Program Updates

We are continuing to review public health recommendations. As we move into phase 2 of reopening,  as of July 5th, we welcome chosen partners to attend clinical appointments at SCBP. 

To avoid waiting room congestion, please wait in your car or downstairs/outside and we will call you up for your appointment.

See heading 2 for Covid-19 Vaccines in Pregnancy.

Please read the following information below so you can be informed of our most recent updates


All necessary lab requisitions and relevant educational materials will be emailed to you.  Your care provider will be booking your follow-up appointment details after every appointment. Please make sure you ALWAYS have a follow-up appointment booked. There should never be a time where you don’t have an appointment pending. 

For Prenatal Care, First visit  - up to 12 wks -this will be done by phone or video. All relevant testing will be ordered.  We will see you for in-person visits approximately 2 to 3 wks after this initial virtual appt. Visits are then booked approximately in this pattern: 16 wks; 22 wks; 28 wks; 32 wks; 35 wks; 37 wks; 39 wks; and 40 wks (then weekly or more frequent as needed).
Some pregnant people may need fewer in-person visits, while others with complications will require more. 


Your partner or support person is now welcome to come to your prenatal appointments. We ask that you wait outside the building for a call to come up to your appointed room. 


**Masks are still mandatory at all times while you are in the clinic**


For Postpartum Care, our hospital visits are done on day 1 and/or 2.  

All of your in-clinic Postpartum Care takes place in our Connecting West group room. We have created three offices for our nurses and have moved all PP resources into this one space. Seating is arranged to create social distancing. We strive to keep our clinic green - please use only one receiving blanket to change and weigh your baby then deposit into the laundry basket.

Your visits will alternate between virtual and in-person visits. Your nurse will plan these appointments with you as needed. We are continuing with a modified schedule for postpartum care, individually tailored to your needs. 

The schedule, approximately is:

If it is your first baby:
>In hospital or clinic day 1 and 2/3
>Video or phone call: day 5
>Video or phone call: day 8 or 9
>In clinic 2wk
>Video or phone call: at 4wk
>In clinic for discharge at 6 wks

If it is your second or more baby:
>In hospital or clinic day 1 and 3
>Video or phone call: day 5
>Video or phone call: day 8 or 9
>Video or phone call: day 14 or 15
>In clinic at 3wk
>In clinic for discharge at 6 wks

We know that getting out the door with a newborn can be challenging, however, it is very important you arrive on time for appointments to complete measurements of your baby. This is imperative for the nurse to provide a proper check-up and to remain on time for the day.  If you are late, your 45 minute appointment will need to be shortened. If you are more than 20 minutes late, we will need to reschedule you.

Stay healthy and safe,

Lee Saxell (she/her), RM, MA 

(Co-Director) on behalf of the South Community Birth Program Team

Rita McCracken (she/her), MD, PhD

(Interim Medical Director) on behalf of the South Hill Health Centre Team


We acknowledge that our clinics operate on the traditional, unceded territory of the Coast Salish peoples, including the Səl̓ílwətaʔ/Selilwitulh (Tsleil-Waututh), the xʷməθkwəy̓əm (Musqueam), and the Skwxwú7mesh (Squamish) Nations.

If you are experiencing an emergency, such as problems breathing, please call 911.  
If you have health concerns, call HealthLink BC at 8-1-1

Your one-stop-shop for all our patient updates:

Copyright © 2021 South Hill Health Centre & South Community Birth Program, All rights reserved. Imaging credit to Canva. 

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