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NHS St Helens CCG Community Newsletter
Edition 10 - October 2018

ENGAGE is the best way to find out about what's happening in health and social care and how you can get involved.
Engagement Lead Blog - October 2018
During October following on from the Know Your Type campaign in September, the team again worked with NHS Blood and Transplant and the Co-op Distribution Centre to run an internal campaign to raise awareness of becoming a blood donor and provided the opportunity for people to have a simple test to find out what blood type are.
The team have also worked closely with medicines management colleagues and council colleagues to support the launch and delivery of the national antibiotic awareness campaign. The aim of the campaign is to reduce inappropriate prescriptions for antibiotics, more information can be found

Also launched in October was our flu vaccination campaign. This campaign is aimed at encouraging those people at greatest risk from flu to protect themselves and their loved ones, more information can be found here.
Our Patient Experience and Involvement Group (PEIG) meeting also took place again. This group is made up of representation from the CCG, Local Authority, Public Health, Health watch, VCA and Patient Rep. The PEIG is a sub group which reports directly to the CCG Quality & Performance Committee, in line with the
quality strategy. The group supports and advises on borough-wide engagement, consultation and communication activity and initiatives relevant to the delivery of the CCG commissioning strategy and St Helens Health and Well-being Strategy click here for more information on this group or how to get involved with the work of the CCG.
During the coming months the CCG will running a number of engagement events within the local community, we would like as many people to get involved in the events and come along and have their say.
Engagement Opportunities 
Community Talkfest - Locality Engagement Events
Following on from the community engagement workshop event which took place on Friday 6th July 2018 (Talkfest) we made a commitment to run similar events within each locality throughout the year. The first of these events will take place during Self-Care Week, week beginning  12th  – 18th November at various localities across St Helens.
Localities and times can be seen below. Tea and coffee will be available at each event
  • North – Monday 12th  November –  Park Farm ACYP Centre – 9:00am arrival for a 9:30 start – 12:00pm.
  • Town Centre -  Tuesday 13th November  – The Hope Centre – 1:00pm arrival for a 1:30pm start – 16:00pm.
  • South – Thursday 15th  November – Derbyshire Hill Family Community Centre– 5:00pm arrival for a 5:30pm start – 20:00pm.
  • Haydock and Newton – Friday 16th November  – Newton Community Centre – 9:00am arrival for a 9:30 start – 12:00pm.
The aim of the events are to engage with community members about bringing health and social care together and how you may want to get involved in this. In this event we will focus on the following themes:
  • What is St Helens Cares
  • St Helens Shared Care Record
  • Self-Care
  • What should we engage on next?
If you would like to register for an event in your area please contact or 01744 627596 to book your place stating your name, organisation (if applicable) and locality you would like to attend.
Maternity Listening Event
Do you live in St Helens and have accessed maternity services within the last 12 months? Are you currently pregnant or are you planning on becoming pregnant soon?  Or are you the partner of someone who has accessed maternity services?

We will be holding two Maternity Services Listening Events to capture experiences of maternity services locally 

Thursday 15th November, 9:30am arrival for 10am start-12pm - St Helens Town Hall
Thursday 22nd November, 5:30pm arrival for 6pm start-8pm - St Helens Town Hall
Tea and Coffee will be provided. 
On the day we want
  • You to share your experiences of maternity services – what’s working well and what could be better
  • Your help about how we can personalise your care
  • Your ideas about how we offer you choice and continuity of care
  • Your ideas to shape the care we provide out of hospital and the support we offer such as antenatal classes and infant feeding support
Before the day we would like you
  • To share your story about your experience so that we can put together some ‘real life’ case studies for the day
We look forward to seeing you there - babies welcome!

Event Information


What: Maternity Services Listening Events 
When: Thursday 15th November, 9:30am – 12pm & Thursday 22nd November, 6pm - 8pm
Where: St Helens Town Hall, Victoria Square, St Helens, WA10 1HP
Birchley Street, St Helens, WA10 1HT
How: Email/call the team via or 01744627596 to register your place stating the date you would like to attend

Diabetes Engagement Event

NHS St Helens CCG and STHK Adult Diabetes Team would like to invite all diabetes patients and carer’s to attend the second public engagement event on what is happening locally within Adult Diabetes services.

This is a great opportunity for you to meet and ask local health care professionals what is happening in relation to Adult Diabetes services and to find out what the future holds. You will also be able to meet people with diabetes who live in the St Helens area.

Professor Sarah O'Brien, Strategic Director of People’s Services/Clinical Accountable Officer at NHS St Helens CCG and Professor Kevin Hardy, Medical Director at St Helens and Knowsley Teaching Hospitals NHS Trust, will both be in attendance and table top discussions will take place with local health care diabetes professionals on each of the following subjects:
  • Patient Education
  • Diabetes Inpatient Service
  • Community Link
  • Diabetes Foot Service

To book your place at the event please contact us on – or ring 01744627596

North West Coast Strategic Clinical Networks - Join their People's Voice

Who are we?
The North West Coast Strategic Clinical Networks (SCNs) were formed in April 2016
to improve specific health and care services in the region i.e. cancer, cardiovascular disease, (including stroke, renal, and diabetes), dementia, mental health, end of life/palliative care, and maternity services.
How you can help:
As a patient, carer or member of the public you will at some time have (or will) use health and care services in your area or you may simply have a particular interest in health and care services.  You can use your experience and knowledge to help us improve and shape services.
  • Earlier Diagnosis
  • Quality of Life and Patient Experience
  • Better Treatment
  • Reduce Inequalities
  • End of Life Treatment and Support
  • Commissioning (buying) of Services
Would you like to contribute?
If you would like to learn more about our ‘People’s Voice’, please contact us. We can also arrange for you to meet one of our existing members for a chat and to find out more. You are welcome whatever your interest in Health and Care services.

With the help of patients, carers and the public, we have already done a great deal:
  • Produced an Information Directory for people affected by cancer
  • Advised on Cancer Centre discharge policy
  • Worked  with clinicians and managers to improve services
  • Proof read patient information leaflets, surveysand questionnaires
  • Been involved with re-configuration of services
  • Produced a promotional DVD
  • Raised awareness of stroke, cancer and other life-threatening illnesses
  • Developed a bereavement specification for Trusts to improve experience for families
Find out more information about how you can get involved here.

Have your say on local public health services

Click here to visit the Council's consultations page it has the links to the public healthy weight and smoking support surveys.

GP online services Webinars for Patient Participation Group (PPG) Members

Patient Participation Groups (PPGs) play an important role supporting GP practices, particularly in engaging with patients.

The NHS England Primary Care Digital Transformation team is holding a series of FREE webinars aimed at PPG members to help them understand all about GP online services and how they can support their local practice in getting more patients to register for this service. The webinars will last between 60-90 minutes depending on how many questions are asked.

Webinars in the coming months are as follows:

·         Monday 29 November 13.00-14.00

·         Wednesday 19 December 10.00-11.00

To sign up please go to:


Council’s Christmas gift appeal 2018

St Helens Council’s People’s Service department is calling on kind-hearted residents to help make a disadvantaged child’s Christmas special by donating to its gift appeal.

St Helens Council’s Cabinet Member for Developing Children, Councillor Joe Pearson said: “Our annual gift appeal has been a huge success since it first launched in 2010, with tens of thousands of items donated by kind-hearted residents, businesses, and organisations.”

"But sadly, the truth is that there are still many children and young people in the borough who are at risk of waking up on Christmas day without a single gift, so I’d encourage anyone who can to do what they can to bring some much needed joy into these youngsters lives at what should be the happiest time of the year.”

Items such as rattles, teething rings, books, toys, toiletries and clothing will be most welcome – and with a shortage of gifts last year for boys aged between 7-12 years, it is asked that residents consider this age range when donating to the appeal.

For health and safety reasons, soft toys cannot be accepted and it is asked that gifts are bought as new and are not wrapped.   Collection Points have been set up in various town centre locations including: · St Helens Town Hall
  • Atlas House
  • Wesley House
  • St Helens Libraries
  • Central Link Children’s Centre, Westfield StreetWhile donations can also be made at:
  • Parr Children’s Centre, Ashtons Green Drive
  • Fourways Children’s Centre, Burnage Avenue
  • Thatto Heath Children’s Centre, Brisbane Street
  • Sutton Children’s Centre, Ellamsbridge Road
  • Newton Children’s Centre, Patterson Street.The deadline for donations is Monday 17 December 2018.
    For more information, contact Tracy Sexton by calling 01744 676563.
Campaigns and Information 
Give it your Best Shot! Protect yourself and your loved ones against flu this year
As winter approaches, it’s time for those at greatest risk from flu to protect themselves and their loved ones.

Flu is a highly contagious infection that anyone can catch. While flu can be a short-lived illness for the majority of people who catch it, for some it can be much more serious. The best protection we have against flu is the flu vaccine.

The flu vaccine changes every year to fight the latest strains of flu, so even if you had the vaccine last year you need another one this year to be protected.

Health leaders in St Helens are encouraging those who are at much greater risk of becoming seriously unwell if they catch flu, to get themselves protected by getting their free flu vaccine including people aged 65 and over, those who have a long term health condition, those with a weakened immune system, residents of long-stay care homes, carers and pregnant women. Those eligible should contact their GP, local pharmacist or midwife to get their flu vaccine.

A key focus of this year’s flu campaign is to encourage more children aged 2 and 3 to be ‘Flu Superheroes’ this winter and ‘fight those Flu Monsters away’ by having a FREE nasal spray from their GP to protect them against flu. Children in reception and school years 1, 2, 3, 4 and 5 will also be offered the FREE flu nasal spray at school.

For more information, speak to your GP or local pharmacist, or visit
Local health chiefs support campaign for the correct use of antibiotics
Launched by Public Health England on Tuesday 23 October, the ‘Keep Antibiotics Working’ campaign looks to raise awareness of the issue of antibiotic resistance and reducing demand from the public.

Antibiotics are essential to treat serious bacterial infections, such as meningitis, pneumonia and sepsis, but they are frequently being used to treat illnesses like coughs, earache and sore throats that can often get better by themselves.

Taking antibiotics encourages harmful bacteria that live inside you to become resistant, meaning antibiotics may not work when you really need them too.

It is estimated that 5,000 deaths are caused every year in England because antibiotics no longer work for some infections and this figure is set to rise with experts predicting that in just over 30 years antibiotic resistance will kill more people than cancer and diabetes combined.

Aimed at women aged 20-45 and men and women aged 50 and over, the campaign urges residents to always trust their doctor, nurse or pharmacist’s advice as to when they need antibiotics and if they are prescribed them, take antibiotics as directed and never save them for later use or share them with others.

The campaign also provides effective self-care advice to help individuals and their families feel better without prescribed antibiotics.

For further information on antibiotics, their uses and the risk of resistance, please search ‘antibiotics’ online at or to show your support become an antibiotic guardian today at
My Stroke Guide

Stroke can change your life in an instant. Whether it’s happened to you or someone close to you, My Stroke Guide is there to help support recovery.


This digital tool was designed by people who have had a stroke, family members, carers, and Health Professionals, alongside the Stroke Association, to support those affected by stroke.


*95% of users would recommend My Stroke Guide to others affected by stroke.


My Stroke Guide gives you free access to trusted information about different types of stroke, risk factors and secondary conditions, as well as advice on prevention and improving your own health.


“We’ve been introducing My Stroke Guide to patients to support their recovery and help them understand stroke” Camille - Psychologist in Neuro-rehabilitation


You can find practical tools and over 200 videos, to help you to understand stroke and manage its effects. This includes a dedicated section for family and friends which provides information on the impact of stroke and advice about supporting loved ones.


“My Stroke Guide provides me with practical support and encouragement. It’s like having a friend at your side” Bill stroke survivor


Our online community connects you to thousands of others so you can share stories and tips and find out how they manage recovery.


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Join thousands of others affected by stroke.

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Tell us your story
We are always looking at ways of improving healthcare services. A big part of how we can do that is to hear your experiences of health care. All experiences and stories, both positive and negative are good for us to know about and you can share these with us in a number of ways including;
The next ENGAGE newsletter will be brought to you in November 2018

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