40 years of franchising, working smarter, repeat business, scholarships, and more!
View this email in your browser
Forward to a Friend
WorkSense - Simple solutions to get your work done!
40 Years of Franchising

40 Years of Franchising

This summer, Aire-Master celebrated 40 years of franchising. June 15–17, almost 200 franchisees, employees, vendors, and friends gathered at the Wigwam Resort in Litchfield Park, Arizona, for the 2016 Aire-Master National Conference.

This year’s event shared Aire-Master’s 40 years of franchising history, the annual report showing how each franchise region is helping businesses with their odor control and commercial hygiene needs, new products, workshops, and hands-on learning. The conference culminated with an Awards Banquet. Awards were presented to four Growth Divisions, Overall Growth, Franchisee of the Year, Franchise Employee of the Year, and Million Dollar Club Lifetime Achievement.

Read More

Work Smarter

Survey Asks Students To Evaluate Restroom Cleanliness

“Ninety percent of those polled agree hygiene was important to them as a student, and 93 percent say they washed and dried their hands every time they used the restroom. And while students generally gave their schools high marks for cleanliness (73 percent said the lavatories were at least somewhat clean), the majority — 57 percent — felt their schools didn’t do enough overall to support on-campus restroom hygiene.”

20 Brutal Truths All 20-Somethings Need to Hear

“Nobody cares if you didn't have enough time. If your toilet flooded. If you weren't feeling well. If you are "going through a tough time." Some people do — they care a little bit, and want to make sure you're OK. But in general, nobody cares. Everyone has "stuff" going on in their lives, and it's on you to figure it out and stay on top of your responsibilities.”

Working 80 Hours a Week is Not Actually What Leads to Success

“Some founders are fanatical when bragging that they work 60 to 80 hour weeks. Their sense of building “sweat equity” blinds them to the sacrifices they make — to their health, to their marriages, to their families and communities. What they mistake as a successful lifestyle is actually a massive failure.”

9 Pieces of Obsolete Tech That Just Won't Die

“Have you had to write a rent check lately? Or maybe fax some important documents? Despite things like Venmo and email that normal people use every day, these ancient bits of tech and culture just keep hanging on. There's clearly better technology, it's just that not everyone is using it. Here are nine outmoded technologies that just won't disappear.”

7 Interview Questions For Measuring Emotional Intelligence

“Emotional intelligence involves self-awareness, self-regulation, motivation, empathy, and social skills. In other words, it's a complicated amalgam that hiring managers have a hard time testing for. As a result, many fall back on gut instincts and subjective impressions. It isn't always a smart move to leave something so important to such faulty measures.”

BookBub — free & discounted ebooks matching your interests

“BookBub is a free daily email that notifies you about deep discounts on acclaimed ebooks. You choose the types you'd like to get notified about — with categories ranging from mysteries to cookbooks — and we send great deals in those genres to your inbox.”

Read More

Books We Read

Repeat Business

by Larry W. Dennis
Repeat Business

Repeat Business: 6 Steps to Superior Customer Service, by Larry W. Dennis, was originally published in 1992. At Aire-Master, we consider it a classic. We have been using this book in presentations and training programs for over 20 years.

Dennis uses the word REPEAT as an acronym to spell out six customer service principles:

  • Reliability
  • Extra Mile
  • Pleasant Personality
  • Enthusiasm
  • Action
  • Thank You
Read More
Aire-Master Shine On Scholarship

Aire-Master Introduces New Scholarship

At the 2016 National Franchise Conference, Aire-Master introduced a new scholarship for the children and grandchildren of employees, franchisees, and franchisee employees. We want to further the success of the Aire Master system by helping to provide opportunity for the next generation to be involved in the business.

Who is eligible?

  • Child or Grandchild of: an Aire Master of America Corporate Employee, an Aire Master Franchise or Franchise Employee
  • Must be US citizen.
  • High School Senior or Current Higher Education student (2 year, 4 year or technical college)
  • 3.5 or above GPA (non-weighted) or 4.5 or above GPA (weighted)
  • Field of study must be related to Aire Master employment (i.e. business/marketing, chemistry, etc.)

Applicants will submit essays, and the Aire Master Franchise Advisory Council will serve as the selection committee. A one-time payment will be made to the recipient’s institution account from Community Foundation of the Ozarks.

The scholarship will be funded by donations from Aire Master franchises and an annual contribution from Aire Master of America. Donations can be made through Community Foundation of the Ozarks.

Steve Darrah - North Houston

New Franchise in Houston, TX

Aire-Master of North Houston becomes the 107th franchise in the Aire-Master system. Steve Darrah completed his inhouse training in July and is operating in The Woodlands, Texas, area of North Houston. Family members will be involved in the daily operation of the franchise. This is the second Houston area franchise, expanding Aire-Master coverage in Texas to seven locations.

Joan and Warren Ott - NE Texas

Franchisee Spotlight

Warren and Joan Ott started Aire-Master of Northeast Texas in 1977. They are now coming up on 39 years as franchisees. By the end of 2016, the Aire-Master system will have 13 franchises with 20+ years in business, and 14 more with 15+ years. Congratulations, Warren and Joan, for 39 years in Aire-Master!

Franchise Anniversaries



  • Western Utah — 8 years
  • Central Florida — 20 years
  • Eastern Nassau County — 4 years
  • Eastern Nebraska — 4 years
  • Essex County — 4 years
  • Western New York — 20 years
  • Central Mississippi — 7 years
  • Collin County — 2 years
  • Dallas — 2 years
  • Eastern Wyoming — 14 years
  • West Texas — 10 years
  • North Denver — 1 years
  • Southwest Michigan — 1 years
  • Colorado Highlands — 3 years


  • Reno — 5 years
  • Northeast Texas — 39 years
  • Metro St. Louis — 20 years
  • Valley — 12 years
  • Rockies — 11 years
  • Central Missouri — 8 years
  • Rhode Island — 8 years
  • Metro Orlando — 10 years
  • Southern Idaho — 10 years
  • Southern Oregon — 5 years
  • Miami — 4 years
  • Chicago — 2 years


  • Dixie — 10 years
  • Central Tennessee — 1 years
  • Smoky Mountains — 6 years
  • Northeast Florida — 8 years
  • Plains — 8 years
  • Inland Empire — 3 years
  • Eastern Kansas — 10 years
Learn More
Aire-Master 2016 Catalog
Aire-Master 2016 Catalog Spread
Aire-Master 2016 Catalog Spread

The Aire-Master 2016 Catalog

The Aire-Master catalog lists everything Aire-Master offers — all services and product groups. Printed copies are available from your local service representative, or you can download a PDF version from our website.

The catalog features large spreads with great photos, beautiful graphics, and clear explanations. Each core service section is grouped and color coded, making items easy to find. In addition, each core section is available as a standalone PDF on our Downloads page. Get your copy today!

Download Catalog

“If you don’t have time to do it right, when will you have time to do it over?”

— John Wooden

Copyright © 2016 Aire-Master of America, Inc., All rights reserved.

unsubscribe from this list    update subscription preferences