News from the Office of Enterprise Technology Services
March 2016
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howz.IT: Smart.Safe.Connected
UH President Lassner and Gov. David Ige
This month, Gov. David Y. Ige and University of Hawaii President David Lassner announced an agreement that leverages the 2-year-old UH Information Technology (IT) Center to reduce risks associated with some of the state’s IT systems while saving taxpayer dollars. Read more in this edition of howz.IT.

In this edition...

ETS and UH reach mutually beneficial data center colocation agreement

 
On March 15, the Office of Enterprise Technology Services (ETS) and University of Hawaii Information Technology Services (ITS) formalized a colocation agreement under which some IT systems currently housed at that state’s primary data center in the downtown Kalanimoku Building are migrating to the UH IT Center, to the extent possible, to provide resilient backup.
 

“By leveraging the UH data center, we are able to address some of our most critical systems while reducing duplicative spending, including costs associated with designing, building, maintaining, powering and staffing an entirely new data center. This agreement represents an annual cost avoidance that’s easily in the millions.”

— Todd Nacapuy, Chief Information Officer, State of Hawaii
 
UH Data Center
Group Photo
Following the signing of the memorandum of agreement between ETS and ITS, (from left) CIO Todd Nacapuy, UH President David Lassner, Gov. David Ige, and UH Vice President of IT and CIO Garret Yoshimi also signed a declaration recognizing the collaborative spirit demonstrated by the Executive Branch and UH teams.
The Kalanimoku data center has long been known as an aging facility with many components requiring refurbishment and upgrades. Physical security, access and reliability were key factors in identifying the UH IT Center as a viable backup site.
 

eSign surpasses 12,000 transactions

 
Since the launch of eSign Services in October 2015, there have been more than 12,000 unique electronic signature transactions across Hawaii state departments, representing a reduction and associated savings over the last six months in the use of paper, ink, and process time. The ETS eSign Service team would like to thank eSign users for their support and use of the solution, furthering Gov. Ige’s paperless initiative.
eSign Training Session

eSign Training Sessions

Due to overwhelming demand, two eSign training sessions scheduled on March 29 quickly sold out. However, ETS is offering a “listen in/watch demo” web conference option via Skype for Business.
For those who are interested in attending remotely, the following topics will be covered:
  • eSign Profile Setup
  • eSign Signer vs. Approver Role Differences
  • G1 Template Usage
  • Personal Signatures
  • Access to Adobe Creative Cloud
State personnel wishing to take advantage of the remote option and/or other training opportunities may visit the eSign Services webpage for more information.
State Capitol

Legislative Update


This legislative session, several bills have the potential to impact information technology and how it is used to serve state government functions. ETS has provided testimony in support of the following measures:
Senate Bill 2807, Relating to Enterprise Technology Services, proposes to create greater efficiency and effectiveness in state government by formally combining into one office the information technology functions now performed by two separate programs presently overseen by the CIO. With these changes, the Office of Information Management and Technology and the Information and Communication Services Division in the Department of Accounting and General Services (DAGS) will be unified to create, within DAGS, the Office of Enterprise Technology Services (ETS) directed by the CIO. New language in SB 2807 SD2 similarly furthers ongoing efforts to strengthen comprehensive IT governance as well as IT security governance.
 
Senate Bill 2541, Relating to Information Technology, clarifies the State CIO’s authority, with approval of the governor, to transfer and expend general funds and non-general funds appropriated in the 2015 Executive Budget (Act 119) to executive departments and agencies for projects approved by ETS. Consistent with recommendations made in ETS’ Report to the Legislature on Expenditures and the Operational and Financial Feasibility of Sustaining IT Governance, the measure is part of the state’s new IT governance process that evaluates, approves and monitors IT investments and projects. Those processes will ensure state resources are managed and completed successfully, while identifying their fundamental return on investment to the people of Hawaii.   
 
House Bill 2755, Relating to Incident Response, requires the CIO to develop and maintain an incident response plan to cyber attacks for each Executive Branch department and sets out the scope of an incident response plan. This measure is but one of several key requests pending in this legislative session that will permit ETS and the departments to significantly improve the cyber security of state government. Other items include additional skilled security positions requested in the Executive Supplemental Budget to carry out provisions of this bill and to perform 24/7/365 cyber security functions that are now conducted only during limited business hours due to available staff resources.

Department News

 

UH IT Center awarded LEED Gold

The University of Hawaii’s IT Center of has been awarded the Leadership in Energy and Environmental Design (LEED) Gold certification by the United States Green Building Council. The 74,000 square-foot, six-story, state-of-the-art facility hosts all of the UH enterprise information and communication technology systems serving all 10 UH campuses throughout the state. The facility’s efficient use of energy will translate into avoided cost for the university as well as ETS systems being migrated to the UH data center. Read the UH news release.
UH IT Center

White House selects Hawaii for TechHire program

President Barack Obama recently announced the selection of the Hawaii’s High Technology Development Corporation (HTDC), an attached agency to the state Department of Business, Economic Development and Tourism, to participate in the TechHire initiative. President Obama launched the bold multi-sector TechHire initiative one year ago to empower Americans with the skills they need through universities, community colleges and nontraditional approaches that offer rapid or flexible paths to tech training. HTDC led the effort to demonstrate Hawaii’s ability to respond quickly to its growing technology workforce. Read Gov. Ige’s statement.
White House Courtesy Photo

HI-5 Deposit Beverage Container Program Offers New Search Tools

The Hawaii State Department of Health is launching two new search tools designed to help make it easier for Hawaii residents to redeem and recycle deposit beverage containers. The tools help consumers statewide locate their nearest certified redemption center with street addresses and current hours of operation. The new mapping tools were developed with the assistance and expertise of the State of Hawaii Office of Planning, software company ESRI, and George Lee and McKay Davis, dedicated volunteers with Code for Hawaii (the local brigade of the national nonprofit organization Code for America). Find these new search tools at: http://health.hawaii.gov/hi5/
DOH HI-5 Deposite Beverage Container Program Website

IT Positions in Recruitment


ETS continues to seek applicants for civil service and non-civil service positions to meet the State of Hawaii’s current and future technological needs. This month, Senior Systems Engineer and Technical Analyst were added to ETS’ online list of current IT positions in recruitment. Visit ETS’s IT Positions in Recruitment webpage.
ETS IT Positions in Recruitment Webpage

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