News from the Office of Enterprise Technology Services, State of Hawaii
Feb. 2, 2017
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Hawaii Annual Code Challenge community participants Gerome Catbagan and Jayson Hayworth received special recognition in last week’s State of the State address. From left, Hawaii Open Data Executive Director Burt Lum, Catbagan, Gov. David Y. Ige, state Chief Information Officer Todd Nacapuy, and Hayworth gathered shortly after the annual address. Read more in this edition of howz.IT.

In this edition...

House Chamber

Code Challenge innovation recognized in State of the State

In his third State of the State address, Gov. David Ige spoke about the importance of changing the culture in government, and in doing so highlighted collaboration between state personnel and the community achieved through the Hawaii Annual Code Challenge (HACC), which was presented last summer by the Office of Enterprise Technology Services (ETS).

“Three years ago, we set out to make government more efficient, effective and accountable to the people. One of the more exciting ways we’re doing this is through a program with the Office of Enterprise Technology Services.”

— Gov. David Y. Ige
ETS, in partnership with other state departments and community partners, held the hackathon-inspired HACC to engage the local tech community in the modernization of state government, bringing local talent together to develop modern tools and applications to provide enhanced government services to the public.

One team, the Hawaii Advanced Technology Society (HATS), which consisted of Honolulu Community College students, took on the challenge of converting the current manual process of visitor scheduling at the Oahu Community Correctional Center (OCCC) to a web-based, self-service system. Work is underway between ETS and the Department of Public Safety to develop the team’s proof of concept and launch it as a live, working application serving staff, inmates and their visitors.
During the State of the State on Jan. 23, Gov. Ige asked Gerome Catbagan and Jayson Hayworth, representatives of the HATS team, to stand and be recognized on the House Chamber floor as Hawaii's elected officials – past and present – looked on.
Read more about HATS, other winning teams and their entries on the HACC website at And, be sure to watch for information about the 2017 HACC in upcoming editions of howz.IT.
IT Governance dashboard

IT governance aims to ensure success


CIO Todd Nacapuy has identified several priorities that will guide ETS’ efforts in fulfilling its legislatively mandated duties that include providing governance for state executive branch information technology (IT) projects, as well as support for departments and agencies in the areas of shared computer and telecommunications services. Each month, howz.IT will highlight a different priority, and this month’s focus is “IT Governance.”

IT governance consists of processes and standards guiding the management and oversight of IT and information resource investments, acquisitions and projects.
Last year, among other accomplishments in this area, ETS began implementing a mandatory governance process, first announced in December 2015, to ensure success for executive branch IT programs and projects. In addition, ETS partnered with the Department of Budget and Finance (B&F) to incorporate IT governance into the annual budget request process, requiring departments and agencies to develop and maintain their respective multi-year IT strategic and tactical plans and roadmaps as part of the state’s overall IT strategic plans.
On Dec. 10, 2015, Gov. David Ige and CIO Todd Nacapuy announced a new, mandatory IT governance process administered by ETS. This process now applies to more than $70 million worth of investments statewide to ensure return on investment.
As mentioned last month, this is a game-changer for Hawaii state government, create opportunities to make IT initiatives more effective and cost-efficient. Examples include taking advantage of economies of scale, improving and better coordinating project timelines, and, in some cases, renegotiating proposed contract terms, conditions and prices in the favor of the state.
Over the next two years, ETS objectives for IT governance are to continue to refine governance processes for IT projects and, in conjunction with B&F and other departments, further institutionalize the process into the annual budget request process, enabling the integration of information into the state’s overall IT strategic plans and roadmaps. ETS will also work to reduce costs of existing operations and maintenance (O&M) contracts, as well as provide sufficient governance over new O&M to ensure efficient use of funds as new, modern functionality and services are brought online not only for constituents but also for state personnel.
For more information on IT governance, visit ETS’ website at
Fit/Gap session

Payroll modernization stakeholders converge for ‘Fit/Gap’ sessions

Led by the Department of Accounting and General Services in collaboration with ETS, the Enterprise Payroll and Time & Attendance Modernization project (HawaiiPay) is currently in the Analysis stage, which includes a major project activity called Fit/Gap Analysis. Here, the HawaiiPay project team acquaints the group with the functionality of the PeopleSoft payroll system – requirement by requirement.

The current payroll system serves all branches of state government, so departments and agencies across the state enterprise are participating in Fit/Gap sessions in which stakeholders provide input on each payroll requirement by determining whether delivered PeopleSoft functionality is a “Fit” or a “Gap” (with the latter requiring further configuration analysis).
The final Fit/Gap sessions will cover the remaining Phase 1 payroll requirements and are scheduled over the next two weeks. The HawaiiPay project team will then progress to the Design & Build stage of the project.
HawaiiPay Payroll Phase: Oct 2016 – Jun 2018; Fit/Gap Analysis: Oct 2016 – Feb 2017; Design & Build: Mar 2017 – Jun 2017; Test: Jul 2017 – Sep 2017; Deployment: Oct 2017 – Feb 2018; Support: Mar 2018 – May 2018; Time & Attendance Phase: Jun 2018 – Aug 2020

For more information, read the project newsletter, HawaiiPay News, or visit the HawaiiPay website at

News from the Judiciary

Judiciary launches new mobile app

Hawaii Courts Mobile app
Website analytics show that 37 percent of users viewing the Hawaii State Judiciary’s website do so from their mobile device or tablet. To serve these constituents, the Judiciary has introduced the Hawaii Courts Mobile app, a free mobile application available for both iOS and Android devices, that can be used to access court records, learn more about jury service, or obtain information about free legal services.

“This app will provide easy access to a wealth of information about our courts. Today, it is now available at the fingertips of anyone with a mobile device … and we are only the second statewide judiciary in the country to offer this service to the public.”

— Chief Justice Mark Recktenwald
The mobile app can be downloaded by searching terms such as “Hawaii Courts” or “Hawaii State Judiciary.” Read more from the Judiciary.

Circuit Court, Family Court criminal cases available online

eCourt Kokua
The Judiciary is making more court documents available for online viewing. Circuit and family court criminal case documents filed on Jan. 23, 2017, and thereafter are now available for download and purchase online through eCourt Kokua.

This will supplement the current traffic, district court criminal, and appellate cases presently available on eCourt Kokua.
Civil case information will continue to be available through Hoohiki, the Judiciary’s public access website. Read more from the Judiciary.

In the News

‘Hoang works to protect the state’s massive computer networks’

Honolulu Star-Advertiser
Read the Honolulu Star-Advertiser’s interview with new Chief Information Security Officer (CISO) Vincent Hoang, the man responsible for establishing cybersecurity standards for the state executive branch and ensuring that system operations stay current with best practices.

“One of the largest initiatives is to focus on getting the visibility that’s needed, so we can see what’s happening in different parts of the state.”

— CISO Vincent Hoang

Join the state technology team!

ETS is continuously seeking candidates for a variety of IT positions. The following civil service and non-civil service opportunities are in recruitment:
ETS LinkedIn site
  • IT System Analyst (Band B) 
  • Senior IT Enterprise Architect
  • Senior IT Security Manager
  • Web Architect I
  • Web Architect II
Visit ETS’ IT Positions in Recruitment webpage for more information and to apply.

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