News from the Office of Enterprise Technology Services
May 2016
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ETS booth at State Job Fair
DOH booth at State Job Fair
DHRD booth at State Job Fair
The first-ever State of Hawaii Job Fair was held today at the State Capitol. Representatives from all Executive Branch agencies, including the Office of Enterprise Technology Services (ETS), were available to explain operations, job vacancy information and career opportunities. For open positions at ETS, visit our IT Positions in Recruitment webpage.

In this edition...

Departments’ input being integrated into payroll modernization process

Employees representing virtually every State of Hawaii department and jurisdiction are collaborating in the evaluation of vendor proposals to modernize the state government payroll and time and attendance systems.

On Feb. 16, 2016, the Department of Accounting and General Services (DAGS) with assistance from ETS issued a request for proposals (RFP), with vendor proposals due April 4. This was followed by the ongoing formal review and evaluation period, which includes the assessment of offeror references and viability, cost realism, technology review, functional review, and final scoring based on RFP requirements.

In recognition of the multitude of internal payroll processes that have evolved under the current payroll system, which is more than 40 years old, the team has reached out to the departments and across branches of government to identify subject matter experts to review applicable sections of proposals.
ERP home page
Award of a contract is anticipated no sooner than June 2016. The system replacement is expected to occur between nine and 18 months after the contract is awarded. For more information and updates, visit

Hawaii joins call for more computer science in public schools

Open Letter to Congress
Last month, Gov. David Ige joined other leaders from across the United States to call on Congress to fund K-12 computer science.
Governors, CEOs, education leaders from the nation’s largest school districts, and leading education nonprofits united to send an open letter to Congress, asking for a federal investment in computer science to ensure America remains globally competitive, secure, and prosperous in the future.

Support reached across industries, including the nation’s largest technology companies, retailers, telecom firms, airlines, investment companies, entertainment companies, hotels, and manufacturers.

Today, 11 percent of all job openings and 16 percent of all new wages in the United States are in computing fields. And aside from the jobs, Americans broadly realize that computer science is increasingly foundational to all 21st Century careers.

“Ninety percent of parents want their children to have access to computer science education at school, and teachers agree,” the letter states. “Despite this groundswell, three-quarters of U.S. schools do not offer meaningful computer science courses. This bipartisan issue can be addressed without growing the Federal budget.”

The letter was organized by the Computer Science Education Coalition in partnership with The coalition urges Congress to provide $250 million in Federal funding for school districts to broaden access to computer science.

State internship offers ‘enterprise’ experience

Hawaii state government is offering college students a way to transfer classroom-acquired knowledge to valuable, real-world experience. ETS is accepting applications for the State of Hawaii’s Transformation Internship Program (TIP) summer session, which will run from June 20 to Aug. 8, 2016. The deadline to apply is Monday, June 13.

“TIP offers undergraduate and graduate students a unique opportunity to work on large enterprise initiatives on a scale few entities other than state government can provide.
— CIO Todd Nacapuy

Interns collaborate with state personnel
Launched in 2013, the award-winning state internship program provides the framework to earn academic credit while receiving meaningful work experience. In addition to exposure to large-scale projects and public service careers, many participants also develop a network of professional contacts for the future.
To apply, visit  or go to ETS’ website at and navigate to the “IT Positions in Recruitment” page. Qualified TIP applicants must be currently enrolled as a graduate student or undergraduate student with junior or senior standing with a cumulative G.P.A. of 3.2 or higher. See application for additional qualifications.

Aloha+ Challenge dashboard adds ‘natural resource management’ data

With assistance from the ETS team, the Aloha+ Challenge Dashboard, an online open data platform to track progress with Hawaii’s sustainability goals, was launched one year ago via a joint announcement by Gov. David Ige, the four county mayors, the Office of Hawaiian Affairs, University of Hawaii, and Hawaii Green Growth.
The dashboard initially launched with two data areas: “clean energy” and “solid waste reduction” data. In March, “natural resource management” was added, including pragmatic indicators, data trends and narratives for freshwater security, watershed protection, invasive species, marine management and native species.
Aloha+ Challenge Dashboard
Remaining areas, such as local food production, smart growth and climate resilience, and green workforce and education, are in development and are anticipated to be complete by 2017.
In 2014, the Aloha+ Challenge was internationally recognized as a model of integrated sustainability at the United Nations Conference on Small Island Developing States, held in Samoa. The clear and reachable targets provide a framework to set priorities, initiate action, and track progress on shared goals. With the upcoming IUCN World Conservation Congress this September, the Aloha+ Challenge Dashboard is a mechanism that can help showcase Hawaii action and leadership on sustainable development, conservation and community resilience.

eSign improvements based on user feedback

Since its launch last fall, ETS’ eSign Services solution has processed more 20,500 unique electronic transactions across Hawaii state government departments.
This month, departmental users can expect new features along with an upcoming eSign portal update that will include improved scanned signature cleanup, improved account sharing, enhanced signing experience, and much more. Many of these features were identified based on departmental user input.

New SEND page

The update includes a new SEND page user interface, providing users the ability to make on-the-fly document corrections, new hybrid routings, and a new role featuring a signer delegator. If they so choose, users will still be able to switch back to the classic SEND page at their discretion. 

Workflow Designer

The highly anticipated Workflow Designer will allow users to predefine document workflows with preset emails, routings, signer roles, and attachments — all arranged for continuous use. This feature also includes the ability to select which recipients receive specific emails within the signing process.

Training page expansion

The eSign training page at will be updated to include a searchable section that allows users to type keywords, which in return will link to training videos and step-by-step instructions.
Watch for these improvements in the coming days.

ETS would like to extend its gratitude to the departments for helping to pioneer this new way of processing signatures here in the State of Hawaii. ETS will continue to develop its eSign Services with departmental users in mind.

Skype for Business, SharePoint available to state Office 365 users

In addition to providing fortified security and greater disaster recovery capability, Office 365 provides expanded applications and tools for collaboration.
Skype via mobile
Skype for Business (formerly Lync) provides a viable video conferencing solution that is already part of the state’s Office 365 license agreement.

Instructions for use are available here.
Also included is SharePoint, which is quickly becoming the resource of choice among departments for sharing documents securely not only between individuals but departments. Much like eSign Services training sessions held in March, ETS received an enthusiastic response from the eager-to-learn state personnel, who quickly filled up SharePoint training sessions scheduled during the last week of April.

Additional sessions will be scheduled shortly. In the meantime, other resources are available to state Office 365 users at
State Capitol

Legislative Update

As the legislative session draws to a close, ETS is pleased to announce the passage of the following bills that will positively impact information technology and how it is used to serve state government functions.
Senate Bill 2807 SD2, Relating to Enterprise Technology Services, creates greater efficiency and effectiveness in state government by formally combining into one office the information technology functions now performed by the Office of Information Management and Technology (OIMT) and the Information and Communication Services Division (ICSD) in the Department of Accounting and General Services (DAGS), thus creating, within DAGS, the Office of Enterprise Technology Services (ETS) directed by the CIO. Other language added by the Senate furthers CIO efforts to strengthen comprehensive IT governance as well as IT security governance. The measure also includes several housekeeping amendments requested by the Access Hawaii Committee and Information Privacy and Security Council, both chaired by the CIO, in support of their legislative mandates. This bill has been transmitted to the governor’s office for signature.
Senate Bill 2541, Relating to Information Technology, clarifies the State CIO’s authority, with approval of the governor, to transfer and expend general funds and non-general funds appropriated in the 2015 Executive Budget (Act 119) to executive departments and agencies for projects approved by ETS. Those processes will ensure state resources are managed and completed successfully, while identifying their fundamental return on investment to the people of Hawaii. This bill was signed into law last month as Act 11.

Department News

Broadband RFP

DBEDT Solicits Services to Create Broadband Infrastructure Public-Private Partnership

The Department of Business, Economic Development and Tourism (DBEDT) is working to increase the state’s broadband capacity and speeds to meet the growing needs of those who choose to live and work in Hawaii.
To aid in this effort, DBEDT has issued a request for proposals (RFP) for structuring services to create a broadband infrastructure public-private partnership.

“Our innovation initiatives require boosting our overall broadband capacity, which will help to stimulate the tech sector and our local economy. By investing in our broadband infrastructure, we will attract high-tech companies to Hawaii, help our electric utilities transition to next-generation technologies and ensure our business community remains globally competitive.”
— Luis P. Salaveria, DBEDT Director

As part of the state’s overall growth strategy, DBEDT is leading initiative to make landing a new transpacific fiber optic cable in Hawaii more accessible than options that are currently available. These transpacific fiber optic cables are Hawaii’s connection to the rest of the world.

The RFP seeks assistance in working with the private sector to procure, finance and/or operate a state-sponsored carrier neutral landing station(s) to best leverage $25 million of reimbursable general obligation bond funding through a public-private partnership. The solicitation is available on the State Procurement Office website.  

DOH restaurant inspection website goes live

The state Department of Health (DOH) has launched a new online portal that lets consumers see how Hawaii restaurants and other food service organizations fare in food safety inspections, starting first with Oahu inspection data.
Access to data from food safety inspection reports, complete with descriptions of violations, gives consumers a behind-the-scenes glimpse at food safety and sanitation practices — or a lack of them — at the food outlets they frequent.

The online portal is a companion component to DOH’s placard program, which was launched in July 2014. Under the placard program, food outlets are given a green, yellow or red placards, and are required to post them in visible location at their entrances. Visit the Hawaii restaurant inspection website.

Guard employee online application now available at MyPVL

The Department of Commerce and Consumer Affairs (DCCA) has announced the expansion of the state professional and vocational licensing system, MyPVL, to allow for the first time the acceptance of licensing registration applications. The initial implementation is registration application for Guard Employees, which is now being accepted online at

“This welcomed feature will greatly allow us to streamline our professional and vocational licensing system. With its success, we plan to continue to expand registration into other licensing areas.”
— Celia Suzuki, PVL Licensing Administrator 

New applicants will be required to create a MyPVL account and complete the application online. The application process includes the attachment of all supporting documentation, and the submission of payment electronically by credit card, checking account, or eHawaii Subscriber Account. Through MyPVL, applicants will be able to monitor their application status and receive secure and private communications from the DCCA Professional and Vocational Licensing (PVL) Division. They may also access licensing information and perform renewals once licensed.
MyPVL service provides 24/7 access to information and services from a single dashboard for all PVL licensees. The service is one of many online services for individuals and businesses offered through the state’s official website,

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